I had a friend in college who could have easily been the girl in that conversation.
I will never forget when we pulled up to put gas in the car, she had NO clue what to do. BTW, she did NOT grow up back east where they pump the gas for you. I was just amazed because I grew up with a dad in the car business and the minute I turned 16, I was driving cars for him at the auction, he was teaching me how to test oil pressure, and everything else that could come up.
When I was married and we bought our first car together, I remember telling my husband to sit in the passenger side and to let me test drive it. (his family had never bought anything but a brand new car) On that test drive I found an alignment problem and the u-joints were totally shot. I got them to fix everything for free, give us a rental car and pay us about $1500 more for the trade than we paid for the car three years before after they tried to screw us over by way lowballing the price. (I pointed out all the add-ons in the back of the Blue Book - thank goodness dad taught me how to read one) I also got them to knock about $4000 off the price of the car we were buying! At the end of the deal I remember the guy saying to me, "How did you know all this stuff?" I replied, "Daddy was in the car business for 46 years!" So fun to beat them at their own game!
Kathy