this argument is silly and old.
good job WN- you are successful b/c each employee (pilot's included) understands it's up to YOU to keep the culture and profit going-- Everyone on this board thinks that things change and they are complete victims to that change. Things change for a reason--and each of us are not absent from that reason. SWA teaches their employees that herb and colleen and gary cannot make a culture-- but each employee can.
Part of that is they want their employees invested in the company-- and invested greatly (IE: Their own sweat, work, and seniority if they got another company to get the type- and/or their own cold hard cash if they chose to buy it.) Their success is based on the old byrd baggett quote- "there will always be a shortage of people who will do the job right and on time- therefore, success in the long run is fairly simple." But the opportunity to complain at WN is there just like at our jobs-- then they remember how invested they are and how well they are treated=- and they nut up and get the job done. That's the difference and that's why they end up kicking our tails every time they're put to the test.
Thats why I call you "The Love Machine". There is just too much Love Going around over there at SWA.