Spirit - Are you f-ing kidding me?

[DH2WN]

http://consumerist.com/5134413/spir...tion-fees-on-passengers-it-put-on-flight-1549

 

[Fubijaakr]

That's the spirit!

 

[Amish RakeFight]

Most likely some goofball in CS reading off a policy script as he clings to his employment. Nonetheless, their PR folks need to quell this one. Sounds extremely callous.

 

[gret]

UPDATE--

Statement from Misty Pinson, Spirit Airlines

"Spirit Airlines has given the Kolodjay family a full refund and have issued credits to their credit cards. They will not be charged anything by Spirit Airlines.. We applaud everyone involved in bringing these passengers to safety wish the family the best."