Song Air Service
Premieres Mon, March 22, at 10 p.m. and 1 a.m. ET/PT
John Selvaggio has lived and breathed airlines for the past 35 years. Having risen through the ranks to become president of Delta's new low-cost carrier, Song, he's on a mission to put the fun back into flying. But will he be able to cope as he steps out of his executive suite and goes out on the front lines?
From gate agent to janitor, from flight attendant to baggage handler, John is exposed to the less glamorous side of flying. Stripped of his executive privileges, John experiences what life is actually like for his employees, with all its stresses, deadlines and intensity. While John aces some tasks — like his willingness to remove raw sewage from lavatory hatches dotted along the underbelly of the plane — he also flunks others. As gate agent, he causes a last-minute scramble when he throws the boarding card reader into confusion, and as flight attendant, he singularly fails to interact with passengers (ironically, a Song requirement) and is achingly slow during beverage service.
But despite, or maybe because of, his struggles, John winds up with a deeper understanding of the teamwork, dedication and sheer talent of many of his employees. He may be boss still, but he has a new respect for those who work for him and resolves to spend more time out of the office.
link to TLC page
Premieres Mon, March 22, at 10 p.m. and 1 a.m. ET/PT
John Selvaggio has lived and breathed airlines for the past 35 years. Having risen through the ranks to become president of Delta's new low-cost carrier, Song, he's on a mission to put the fun back into flying. But will he be able to cope as he steps out of his executive suite and goes out on the front lines?
From gate agent to janitor, from flight attendant to baggage handler, John is exposed to the less glamorous side of flying. Stripped of his executive privileges, John experiences what life is actually like for his employees, with all its stresses, deadlines and intensity. While John aces some tasks — like his willingness to remove raw sewage from lavatory hatches dotted along the underbelly of the plane — he also flunks others. As gate agent, he causes a last-minute scramble when he throws the boarding card reader into confusion, and as flight attendant, he singularly fails to interact with passengers (ironically, a Song requirement) and is achingly slow during beverage service.
But despite, or maybe because of, his struggles, John winds up with a deeper understanding of the teamwork, dedication and sheer talent of many of his employees. He may be boss still, but he has a new respect for those who work for him and resolves to spend more time out of the office.
link to TLC page
