tomgoodman
Well-known member
- Joined
- Mar 13, 2006
- Posts
- 2,356
Welcome to deregulation
Rez,
They do have a voice, but airlines have stopped listening to it because consumers lie. They say they value other things more than price, but when offered the option, they vote with their wallets. Bob Crandall noted this years ago, and although he was an enemy of labor, he was correct on this point.
That's why it is so difficult to give citizens the "choices" you advocate. They are not honest about what they really want, in part because they don't actually know what they want. This leaves them at the mercy of the most effective "salesman". imp:
Are the passengers (consumers) getting a voice to determine what is most important proactively?
Rez,
They do have a voice, but airlines have stopped listening to it because consumers lie. They say they value other things more than price, but when offered the option, they vote with their wallets. Bob Crandall noted this years ago, and although he was an enemy of labor, he was correct on this point.
That's why it is so difficult to give citizens the "choices" you advocate. They are not honest about what they really want, in part because they don't actually know what they want. This leaves them at the mercy of the most effective "salesman". imp: