RyanAir-Nice Job!

[Max Powers]

So it's the pax fault. I got it.

No I don't think you do get it.......Not only is it the pax faults but the airline and the employees that work there.

 

[waveflyer]

Reminds me of a time about 8 years ago when my connecting flight to SAN from DFW was delayed for about 2 hours putting our 11pm arrival well after midnight. They boarded like nothing was wrong but a two hour delay and about an hour out of SOCAL they came over the PA and said, permission to land at SAN after curfew was denied so we will be landing at LAX, but not to worry, busses will be standing by to complete the trip. My supposed 11pm arrival in SAN actually took place at 3:30am. Many were not happy, but somehow AA seemed to transfer all their anger towards the city of San Diego, despite the fact that AA took off late and knew they couldn't land at SAN when they left.

Wow, how traumatic for you. Your trip across the country, across the roughest, most barren land on the continent took seven hours instead if 3... How did you survive it?

"it was the worst day of my LIFE! First, they didn't board for twenty minutes! Then, they made us sit there, on the runway, for 40 minutes(!)"

"oh yeah? What'd you do next ? Did you fly through the air, incredibly, like a bird. Did you partake in the MIRACLE of human flight, you noncontributing zero?!---- everybody on every flight should be screaming 'Oh My God!! Wow!!' .....
"You're sitting in a CHAIR, in the SKY(!)...."
(nasally whining...: "But it doesn't go back a lot..."

"Delays? Really? Delays? NY to California: 5 hours. That used to take thirty years...a bunch of you would die on the way- and have a baby- you'd be a whole new set of people by the time you got there. Now you watch a movie, take a dump and you're home"

---------------
So FOLuv-
Monologue over... What form of transportation could have got you to san Diego within 10 hours of when you actually arrived?

 

[Full of LUV]

Wow, how traumatic for you. Your trip across the country, across the roughest, most barren land on the continent took seven hours instead if 3... How did you survive it?

"it was the worst day of my LIFE! First, they didn't board for twenty minutes! Then, they made us sit there, on the runway, for 40 minutes(!)"

"oh yeah? What'd you do next ? Did you fly through the air, incredibly, like a bird. Did you partake in the MIRACLE of human flight, you noncontributing zero?!---- everybody on every flight should be screaming 'Oh My God!! Wow!!' .....
"You're sitting in a CHAIR, in the SKY(!)...."
(nasally whining...: "But it doesn't go back a lot..."

"Delays? Really? Delays? NY to California: 5 hours. That used to take thirty years...a bunch of you would die on the way- and have a baby- you'd be a whole new set of people by the time you got there. Now you watch a movie, take a dump and you're home"

---------------
So FOLuv-
Monologue over... What form of transportation could have got you to san Diego within 10 hours of when you actually arrived?

Funny, I love that bit on Conan as well. I work in this industry as well, so I know how it goes. I had actually started much earlier that day from DC, so it was a connection in DFW. I never claimed it was the worst delay ever, I've actually had much worse, but the point is that people (customers) hate being LIED to. People will take honesty much better than lies, so if AA would have been honest at the gate in DFW and said, btw we can't go to SAN anymore due to field hours, I'm sure a few would have gotten off, but the honesty would have been valued.
SWA garners CS numbers by promising very little, but delivering on what they promise. If you are told this is when you will go from A to B for this $, you should believe that the company has done it's best to complete their end of the deal. If you feel cheated because the company purposely deceives you, well then you feel as though you've been cheated.
LUV

 

[DUBLINFLYER]

The curfew in SAN is only for departing flights not arriving flights. Planes can take off after curfew but will have to pay fines see below (just ask JB how much they have paid)
Time of Day Restrictions

• Arrivals / All Aircraft -
  Currently there are no noise related Time of Day Restrictions on arriving aircraft
• Nighttime Departures / All Aircraft -
  No person shall operate any aircraft on departure from the airport between the hours of 11:30 p.m. and 6:30 a.m. (2330-0630) local time, unless they meet the exceptions criteria.
• Non-Stage 3 Aircraft (Stage 2 business jets note) -
  No person shall operate any aircraft on departure from the airport between the hours of 10:00 p.m. and 11:30 p.m. (2200-2330) local time or between 6:30 a.m. and 7:00 a.m. (0630-0700) local time, unless such aircraft is:
  1. An FAA certificated Stage 3 aircraft; or
  2. A non certificated aircraft which does not exceed 89 EPNdB at the FAR Part 36 takeoff reference point per FAA AC 36-2C (or superceded revision); or
  3. A Non-Stage 3 certificated aircraft, specifically certificated as a "Stage 3 aircraft" for the purpose of the Airport Use Regulations. This certification requires prior approval of the Director, Airport Noise Mitigation, and may involve mandatory noise testing at SDIA before regular operations are conducted.

Exceptions

• Emergency, Mercy Flights, and Military Flights of Necessity -
  The prohibitions of the Time of Day Restrictions shall not be applicable to any aircraft operation at the airport which is conducted in an emergency situation, or to any mercy flight or military flight of necessity authorized in advance by the Director, Airport Noise Mitigation, or the senior airport official on duty. Per State law, the operator must provide a written report with full details on the nature of the emergency to the Airport Noise Mitigation office, no later than three (3) days after the occurrence.
• Engine Run-ups -
  The prohibitions on Engine Run-ups shall not be applicable when the run-up is necessary to allow an aircraft engaged in an emergency, mercy flight or military flight of necessity to comply with safety, legal, or regulatory obligations or requirements prior to commencing operation.

Administrative Penalties
Violations

• 1st offense per calendar 6-month compliance period: $2,000
• 2nd offense per calendar 6-month compliance period: $6,000
• 3rd offense per calendar 6-month compliance period: $10,000

 

[Full of LUV]

The curfew in SAN is only for departing flights not arriving flights. Planes can take off after curfew but will have to pay fines see below (just ask JB how much they have paid)
Time of Day Restrictions

• Arrivals / All Aircraft -
  Currently there are no noise related Time of Day Restrictions on arriving aircraft
• Nighttime Departures / All Aircraft -
  No person shall operate any aircraft on departure from the airport between the hours of 11:30 p.m. and 6:30 a.m. (2330-0630) local time, unless they meet the exceptions criteria.
• Non-Stage 3 Aircraft (Stage 2 business jets note) -
  No person shall operate any aircraft on departure from the airport between the hours of 10:00 p.m. and 11:30 p.m. (2200-2330) local time or between 6:30 a.m. and 7:00 a.m. (0630-0700) local time, unless such aircraft is:
  1. An FAA certificated Stage 3 aircraft; or
  2. A non certificated aircraft which does not exceed 89 EPNdB at the FAR Part 36 takeoff reference point per FAA AC 36-2C (or superceded revision); or
  3. A Non-Stage 3 certificated aircraft, specifically certificated as a "Stage 3 aircraft" for the purpose of the Airport Use Regulations. This certification requires prior approval of the Director, Airport Noise Mitigation, and may involve mandatory noise testing at SDIA before regular operations are conducted.

Exceptions

• Emergency, Mercy Flights, and Military Flights of Necessity -
  The prohibitions of the Time of Day Restrictions shall not be applicable to any aircraft operation at the airport which is conducted in an emergency situation, or to any mercy flight or military flight of necessity authorized in advance by the Director, Airport Noise Mitigation, or the senior airport official on duty. Per State law, the operator must provide a written report with full details on the nature of the emergency to the Airport Noise Mitigation office, no later than three (3) days after the occurrence.
• Engine Run-ups -
  The prohibitions on Engine Run-ups shall not be applicable when the run-up is necessary to allow an aircraft engaged in an emergency, mercy flight or military flight of necessity to comply with safety, legal, or regulatory obligations or requirements prior to commencing operation.

Administrative Penalties
Violations

• 1st offense per calendar 6-month compliance period: $2,000
• 2nd offense per calendar 6-month compliance period: $6,000
• 3rd offense per calendar 6-month compliance period: $10,000

This is good info.... where do you get it? Can you get it online for other airports?

 

[DUBLINFLYER]

The Time of Day Restrictions for SAN is posted on their website WWW.san.org, they used to publish all the fines as well.

 

[waveflyer]

Funny, I love that bit on Conan as well. I work in this industry as well, so I know how it goes. I had actually started much earlier that day from DC, so it was a connection in DFW. I never claimed it was the worst delay ever, I've actually had much worse, but the point is that people (customers) hate being LIED to. People will take honesty much better than lies, so if AA would have been honest at the gate in DFW and said, btw we can't go to SAN anymore due to field hours, I'm sure a few would have gotten off, but the honesty would have been valued.
SWA garners CS numbers by promising very little, but delivering on what they promise. If you are told this is when you will go from A to B for this $, you should believe that the company has done it's best to complete their end of the deal. If you feel cheated because the company purposely deceives you, well then you feel as though you've been cheated.
LUV

;-) I was just looking for a reason to quote that bit(!)
I couldn't agree more- I remember countless times UAL agents have lied just to expedite the customers out of their face- it's seriously backwards thinking- and I remember always loving the flying- but starting to hate the job- just for the reason that I had a front row seat to all the glaring inefficiencies and lies and how the customer and the employees were getting ********************ed...
It's seriously nice to work at a place where a vast majority of customers and crew leave work happy- that was not my United experience- and pilots are too much the type A perfectionists for it not to bother us-