I saw this from an earlier post you made Weirdo754. How are your nine qualities working out in your new job
"I posses nine of what I consider the most important qualities of a First Officer and one day Captain: initiative, high motivation, outstanding organizational skills, self-starter, integrity and good communication skills, team work, caring, and ability to conduct a program to its fullest while keeping in mind safety being first. My easy going nature and ability to get along with people would certainly contribute to my ability as a crew member and function both as a friend and a mentor.
It's easy to talk about building customer loyalty. But actually providing the exceptional customer service experience that creates loyalty is another matter. To offer that customer experience requires employees who can respond quickly and personally to customer requests, whether it's for product information, a transaction history, or changes to a pending flight. Empowered, knowledgeable employees become a company's customer service champions, and your company is working to provide the technology that helps a company grow with on time performance!
My Philosophy and Challenge of Customer Service
A company that provides great customer service can gain a competitive edge. That's because study after study shows that customers today aren't happy with the way they're treated. That in recent years the difficulty faced by retailers and others in meeting customer expectations and handling growing customer volume has led to declines in customer satisfaction in a wide range of industries, from retail to health care to travel.
When customers show up in a somewhat sour mood due to rising energy prices and the feeling that their paycheck isn't going as far as it once did. Moreover, the customer dissatisfaction has wide implications. The U.S. economy is heavily dependent on increases in consumer spending. Such increases are hard to come by when consumers become less satisfied.
It doesn't help that customers today have more choices than ever before, whether it's seeking merchants on the Internet, demanding greater customization, or wanting answers to questions around the clock with time sensitive materials.
Clearly, offering superb customer service confers enormous benefits on a company. The right technology can create a pathway to great customer service by empowering employees to fully focus on the customer rather than spending their customer contact time looking up records or asking other employees for help. With information about a customer or a company's products at their fingertips, employees can put to work their experience and desire to succeed for any company that relies on satisfied customers. And satisfied customers become what a company really needs: loyal customers. I feel that I am ready to provide your company with excellence in this department. Cause with out them your company does not make profits!
Thanks,