Whats your beef with the dispatchers? There are some that are a little better to work with, but they all seem to be pretty good to me.
The ramp s*cks a*s!!! AWAC use to run a really good operation in ORD, that stopped about the same time TSA, SKYWEST, and MESA showed up. Now, our ramp operations are nothing more than an embarresment.
This really is United's fault. UAL transferred alot of AWAC flying from DEN to ORD, then added departures by the other 3 express carriers and never even thought about adding gate space. The biggest problem however has been the contract for ground handling. UAL told AWAC to handle the ground ops for all the new departures, but drug their feet in awarding a new contract to AWAC. Therefore, AWAC operated for more than a month drastically short of people, equipment, and space. For that month, most of the rampers were doing mandatory double shifts 6 and 7 days in a row. If I was getting sprayed by glycol during my 96th hour of work for the week, I'd probably move a little slow too. I also know that several of the rampies were sleeping in the airport between shifts because the 6 hour break in between shifts was only getting them 2 hours of sleep by the time they made it home.
AWAC is working hard to solve the problems. Now that they have a signed contract, equipment and people are starting to show up. They have secured overflow gates from UAL that we will have access to starting in February. The next initiative is to add ALOT of managers to the ramp. The mandatory double shifts are going away. People are getting some sleep and a little more time off. I look for things to steadily improve over the next couple of months. I'm hoping by the time spring sets in, we will be back to the AWAC of old.
OH yeah, when I'm sitting in the box, just rememberring that I get paid "block or better" does alot to calm my nerves.