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OAL Jumpseating on D concourse in ATL

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Just thinking

Well-known member
Joined
Oct 6, 2005
Posts
348
For folks trying to jumpseat (front or back) on an AirTran flight that is departing from the D concourse in ATL, please stop by a gate on C to have your CASS confirmed before making the trek to D. The gate agents do not have access on their terminals to the CASS page on the D concourse. Hope this saves time for someone and apologies to the Delta gentleman that got turned away.
 
Orlando...only downstairs in ops !!! Agents not to happy to perform the trek to ops at busy periods...just a fyi !!
 
Thanks for the heads up guys. Most appreciated. Did airtran start servie to DAB recently?

AA
 
Thanks for the info

FYI -- AA can't do it at the gate in LAS either. Ops Agent has to go downstairs and takes your passport (and employee badge so they can verify the photo) with them ... a little scary but they have always come back (so far) and AA has been great to J/S on. The gate agents do appreciate you showing at least 45 minutes prior though do to the hoops they have to jump through. Depending on manning, if you show at the gate in LAS 15 min prior, you might not make the flight.

I think other carriers have difficulty in LAS at the D Gates as well... something about LAS not funding a high speed internet pipe on that side?
 
Update: LAS CASS, Terminal D

From our MEC:

Question: Why is it that airlines that operate out of Terminal D in LAS refuse to do CASS checks?

Answer: The airlines are not the ones at fault here. Technology issues currently prevent many carriers in Terminal D from doing CASS checks. There is a network protocol restriction by Clark County to protect a perceived threat allowing secure CASS server communications for requests. The County is under the belief that it poses a significant threat of closing down all common use terminals and functions if a hacker gains access. The situation is being addressed by many parties. The County is a very difficult governmental body to deal with.

I'm sure that J/S committee chairmen are working the issue and like I said AA will do it by going downstairs (they are great) so all carriers don't refuse to do it like the question implies.
 
It sounds like it is an issue at the common use gates where the computers are not the airlines computers but owned by the airport.
 

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