Netjets Customer Service At Its Best

[fischman]

Sure you can.

But Fischman said he likes to be ready an hour before departure -- that's the part that's hard to do when you only have an hour on the ground!

And I like my coffee black Biotch!!! :beer:

 

[CA1900]

And I like my coffee black Biotch!!! :beer:

We've got to fly together... :laugh:

 

[fischman]

We've got to fly together... :laugh:

I suggest you bid the Ultra then, because the XL works WAY too hard for me.

 

[7777]

I get it fellas. Thanks

 

[Twotter76]

Had an interesting brief a few tours ago. It was an NJE owner who also had a card for here in the states. When you clicked on his profile, there was a link to a picture of him. Not sure if it is an isolated thing or something normal for our NJE owners. Anyone else see this?

This is standard for the NJE owners I have yet to carry one that didnt have a picture. I hope that we can get this implemented on our side too, would certainly be nice from a customer service standpoint.

 

[G200_PILOT]

This is standard for the NJE owners I have yet to carry one that didnt have a picture. I hope that we can get this implemented on our side too, would certainly be nice from a customer service standpoint.

Like I said a few posts back.... it's coming VERY soon to a BB near you.

 

[doh]

I think we can safely put this one into the flame catagory. S/he posts, gets asked where s/he works and hasn't been back to respond. NJ's crews are always professional in my experience. Okay, the 10% rule applies, but that is here at Flex and over at CS, XO, etc. as well. Nothing to see, unless you like to look at bitter wannabe's.:beer:

 

[Guitar Guy]

You can't do an hour turn in a business jet? I am not flaming at all. I am military and wondering why it would take over an hour to turn an aircraft as small as a business jet?

No, it rarely takes an hour for me to turn a "business jet" unless there is some sort of unusual occurrence at the FBO (like weather or a large event like a race or the Super Bowl). Or maybe First Aviation at times... When I flew at a regional, 10-minute turns weren't uncommon, so I know about high-tempo operations.

My comment about the hour to fischman was that when scheduling figures you'll land somewhere at 1000 L for an 1100 L departure, you'll pretty much arrive at the FBO after 1000 L and thus have less than an hour until the scheduled departure, making it impossible to be ready an hour prior.

Anyone that flies for NJA knows that a scheduled hour on the ground will most likely be less than 60 minutes in reality. And like fischman said, one needs to take the appropriate amount of time to be prepared for a safe departure. "Professional pace" is the catch phrase at NJA.

 

[Wankel7]

Hum, looks like Colgan:
http://forums.flightinfo.com/showthread.php?p=586331#post586331

But seems like he is at Flex now:
http://forums.flightinfo.com/showthread.php?p=1497520#post1497520
http://forums.flightinfo.com/showthread.php?p=1332055#post1332055

And you know the more I think about...Fedex didn't get my overnight box to me on time once. I am SOOOO glad I am not a Sr. Captain over there!

 

[theskyking]

Nice links, Wankel.

That last link shows him prepping for an interview with Flex just over 7 months ago. I guess with all the experience he has gained in the time since, he felt obliged to educate the rest of us. Thanks.