DEN - After 20 minutes on hold as I hiked over to C-28. Walk up to the gate (no one else in line: "Hey, I'm still on hold trying to list. Can you check me in? No, you have to list."
Me in PDX: (phone call to gate - not listed) You have a flight leaving in ten minutes. Is it on time? If I run can I make it? Got on 2-minutes prior to STD. "Wow, that's really above and beyond"
PDX Agent: "That's what we do."