JetBlue Non Rev #

[B6Busdriver]

I tried this on Tuesday morning in JFK last week. We called the non-rev number and the automated voice told me "less than 95 minute hold time" (no, that is not a typo, 95 mins). So, the girl at the counter tried to help. She couldn't get me listed. So, she got the supervisor. He couldn't do it either. So, they called the help line. Guess what -- they couldn't do it either. I ended up with a worthless piece of paper (the pass) and no way to get on Jetblue.

So, I went to the Delta counter and bought a ticket (I had to get home for a family emergency). The Delta lady gave me the absolute cheapest ticket available (farr less than the walk-up rate). Needless to say I won't be trying to non-rev (or buy a ticket for that matter, but that is a different story) on Jet Blue again. Your new system STINKS!!!

If you really wanted to push the issue, go to the gate and ask to speak to the Captain. If there is a seat in the back you would have been on my airplane. If it's a CASS issue and the aircraft is full then there is not much that can be done. I hate our new "system". I hope things will get easier going forward, however I don't know who YOU work for but I have got the run around on almost every airline out there. It sucks...I hate commuting! I hope all is well with your family emergency.

 

[samballs]

I tried this on Tuesday morning in JFK last week. We called the non-rev number and the automated voice told me "less than 95 minute hold time" (no, that is not a typo, 95 mins). So, the girl at the counter tried to help. She couldn't get me listed. So, she got the supervisor. He couldn't do it either. So, they called the help line. Guess what -- they couldn't do it either. I ended up with a worthless piece of paper (the pass) and no way to get on Jetblue.

So, I went to the Delta counter and bought a ticket (I had to get home for a family emergency). The Delta lady gave me the absolute cheapest ticket available (farr less than the walk-up rate). Needless to say I won't be trying to non-rev (or buy a ticket for that matter, but that is a different story) on Jet Blue again. Your new system STINKS!!!

I use them 4 times a week, and no problems (except the rev number) with people at the counters. Just go to the help desk in the jb terminals and they do it fast. If it don't work then, well the people working to help you probably are making a judgement call that you are a ****************************** and decided to say it doesn't work

 

[Hair-on-Fire]

Delta left me at the gate last year because I had failed to move my listing to the "airport standby list". Told them I had no idea what that meant and asked if I could get on the plane. They said no, so I went over to AA. Sometime that's just how it goes.

 

[Bad-Andy]

I use them 4 times a week, and no problems (except the rev number) with people at the counters. Just go to the help desk in the jb terminals and they do it fast. If it don't work then, well the people working to help you probably are making a judgement call that you are a ****************************** and decided to say it doesn't work

Could be, but I doubt it since she spent 45 mins trying to help me, and was very upset that the computer wouldn't let her make the listing. She tried everything that the three of them could think of. So, no I don't blame her, I blame a completely screwed up SABRE system. It won't allow listing of foreign airlines (on a pass not a j/s) yet. No one thought about that when they implemented it. And, I also know it wasn't personal because the nice young German couple from Lufti couldn't get listed either. It's a system glitch with Sabre. The worst part is I spent 90 bucks on the dang pass just to not be able to use it -- then found out I could have just gotten a ticket for about $60 more (just not at the counter because by the time she finished trying to list me, it was inside the 1 hour cut off to buy a ticket)... Oh well, live and learn.

 

[landlover]

I use them 4 times a week,

whoa! that seems like it would be rough