JetBlue Non Rev #

[padusmaximus]

14 minutes and still holding, anybody manning the new number (888-538-2997) for OALs or am I just wasting my time?

 

[DUBLINFLYER]

jet Blue non rev

Try
Toll Free 888-538-2997, option #1

 

[padusmaximus]

Those are the steps I followed. I have called this number on other occasions and have had the same result.

 

[samballs]

they never answer the new one

 

[aewanabe]

Sorry guys. The number is manned by back office people in SLC who are also doing the support function for our Sabre change-over. As a result, answering that particular prompt goes WAY on the back burner. If you don't get through, just show up at the airport and they are supposed to just list you without fuss. Many of us have alerted our J/S co-ordinator and it's supposed to get fixed soon; in the meantime sorry for the PITA.

 

[Bad-Andy]

Sorry guys. The number is manned by back office people in SLC who are also doing the support function for our Sabre change-over. As a result, answering that particular prompt goes WAY on the back burner. If you don't get through, just show up at the airport and they are supposed to just list you without fuss. Many of us have alerted our J/S co-ordinator and it's supposed to get fixed soon; in the meantime sorry for the PITA.

I tried this on Tuesday morning in JFK last week. We called the non-rev number and the automated voice told me "less than 95 minute hold time" (no, that is not a typo, 95 mins). So, the girl at the counter tried to help. She couldn't get me listed. So, she got the supervisor. He couldn't do it either. So, they called the help line. Guess what -- they couldn't do it either. I ended up with a worthless piece of paper (the pass) and no way to get on Jetblue.

So, I went to the Delta counter and bought a ticket (I had to get home for a family emergency). The Delta lady gave me the absolute cheapest ticket available (farr less than the walk-up rate). Needless to say I won't be trying to non-rev (or buy a ticket for that matter, but that is a different story) on Jet Blue again. Your new system STINKS!!!

 

[banger]

Don't confuse "new system" and "messed up transition period"

 

[Headfake14]

I tried this on Tuesday morning in JFK last week. We called the non-rev number and the automated voice told me "less than 95 minute hold time" (no, that is not a typo, 95 mins). So, the girl at the counter tried to help. She couldn't get me listed. So, she got the supervisor. He couldn't do it either. So, they called the help line. Guess what -- they couldn't do it either. I ended up with a worthless piece of paper (the pass) and no way to get on Jetblue.

So, I went to the Delta counter and bought a ticket (I had to get home for a family emergency). The Delta lady gave me the absolute cheapest ticket available (farr less than the walk-up rate). Needless to say I won't be trying to non-rev (or buy a ticket for that matter, but that is a different story) on Jet Blue again. Your new system STINKS!!!

I wouldn't judge your skills as a pilot when you crash on your first landings in a new type.

It's a night/day difference with us changing over to SABRE. I know it's a wicked pain...but as the days progress, the gate agents and counter folks will soon know it in their sleep.

I ran into an issue with a Delta agent not knowing how to move a Delta pilot to the FA jumpseat in the computer so that I may have the cockpit jumpseat. They left with out me. But I don't judge on ONE incident.

Don't be so obtuse.

 

[landlover]

I jumped FLL-JFK on monday. listed at the gate after holding for a while then hung up and headed to the airport. ticket agents were great about listing me.

 

[Flyiguy]

Called Sunday afternoon to list for a flight on Monday. Total time on the phone...16 min. 888-538-2997

You will never hear me bitch over a free ride to work/home! As always, thanks for the ride.