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JetBlue E-190 article

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T45Flyer

Fair and Balanced...
Joined
Jan 31, 2002
Posts
200
Good luck with this one. We at SWA lost this battle already.


[font=Verdana, Arial, Helvetica, sans-serif]JetBlue plan ires disabled[/font]


Advocates fight airline’s effort to attain waiver after new plane lacks cabin space to store wheelchair



BY JAMES BERNSTEIN
STAFF WRITER
Posted January 27 2005

JetBlue Airways is set to become the world's first airline to fly the newest Embraer regional jetliners later this year, but already the carrier is in a dispute with advocates for the disabled who complain the aircraft does not meet federal rules that require space to store a wheelchair.

Forest Hills-based JetBlue is counting on the 100-seat E-190s, made in Brazil, for a major expansion of the airline. Right now, JetBlue has only 156-seat A-320s made by Airbus, and the airline wants the new planes in service by October.

Test pilots from JetBlue flew the E-190 in Brazil this past autumn, and by all accounts, the airplane checked out perfectly - except for one thing. JetBlue spokesman Todd Burke said yesterday they discovered it did not have space in its cabin to store a wheelchair. A decade-old federal regulation requires airplanes capable of carrying 100 passengers to provide space to stow one wheelchair in the cabin.

Almost immediately, JetBlue asked the U.S. Department of Transportation for a waiver, saying, "The dimensions of the new fleet of E-190s will not permit a folded, standard-sized adult wheelchair to be stowed within the cabin, even if JetBlue were to block a row of seats" as it does to store wheelchairs on its A-320s.

But JetBlue has run afoul of at least one disabled-rights organization, the 21,000-member Washington, D.C.-based Paralyzed Veterans of America, which is opposing the carrier's request.

Burke said JetBlue wants to accommodate people in wheelchairs, and has offered to stow the wheelchairs in the forward cargo section. "We could get [the wheelchair] back to the passenger faster than if it was stowed somewhere in the cabin," Burke said.

But Maureen McCloskey, national advocacy director for the veterans group, said wheelchairs stowed in cargo areas are often damaged. "Mishandling of wheelchairs is a very big issue for our members," she said. "The only way to absolutely make sure your wheelchair gets with you where you're going is to stow it onboard in the cabin."

Bill Mosley, a spokesman for the federal transportation agency, said he did not know when the agency would rule on JetBlue's request.

In an ironic twist, Burke said JetBlue would have to remove two seats to store a wheelchair, and that if it did so, the plane, at 98 seats, would no longer fall under the federal regulation. But JetBlue is unlikely to remove seats, since each seat means revenue for an airline.

Industry experts said the issue needs to be settled soon because JetBlue will be flying seven E-190s this year, and will eventually have a fleet of 100. JetBlue will be the world's first airliner to fly E-190s, said Embraer spokesman Doug Oliver.
 
T45Flyer said:
Good luck with this one. We at SWA lost this battle already.


[font=Verdana, Arial, Helvetica, sans-serif]JetBlue plan ires disabled[/font]


Advocates fight airline’s effort to attain waiver after new plane lacks cabin space to store wheelchair



BY JAMES BERNSTEIN
STAFF WRITER
Posted January 27 2005

JetBlue Airways is set to become the world's first airline to fly the newest Embraer regional jetliners later this year, but already the carrier is in a dispute with advocates for the disabled who complain the aircraft does not meet federal rules that require space to store a wheelchair.

Forest Hills-based JetBlue is counting on the 100-seat E-190s, made in Brazil, for a major expansion of the airline. Right now, JetBlue has only 156-seat A-320s made by Airbus, and the airline wants the new planes in service by October.

Test pilots from JetBlue flew the E-190 in Brazil this past autumn, and by all accounts, the airplane checked out perfectly - except for one thing. JetBlue spokesman Todd Burke said yesterday they discovered it did not have space in its cabin to store a wheelchair. A decade-old federal regulation requires airplanes capable of carrying 100 passengers to provide space to stow one wheelchair in the cabin.

Almost immediately, JetBlue asked the U.S. Department of Transportation for a waiver, saying, "The dimensions of the new fleet of E-190s will not permit a folded, standard-sized adult wheelchair to be stowed within the cabin, even if JetBlue were to block a row of seats" as it does to store wheelchairs on its A-320s.

But JetBlue has run afoul of at least one disabled-rights organization, the 21,000-member Washington, D.C.-based Paralyzed Veterans of America, which is opposing the carrier's request.

Burke said JetBlue wants to accommodate people in wheelchairs, and has offered to stow the wheelchairs in the forward cargo section. "We could get [the wheelchair] back to the passenger faster than if it was stowed somewhere in the cabin," Burke said.

But Maureen McCloskey, national advocacy director for the veterans group, said wheelchairs stowed in cargo areas are often damaged. "Mishandling of wheelchairs is a very big issue for our members," she said. "The only way to absolutely make sure your wheelchair gets with you where you're going is to stow it onboard in the cabin."

Bill Mosley, a spokesman for the federal transportation agency, said he did not know when the agency would rule on JetBlue's request.

In an ironic twist, Burke said JetBlue would have to remove two seats to store a wheelchair, and that if it did so, the plane, at 98 seats, would no longer fall under the federal regulation. But JetBlue is unlikely to remove seats, since each seat means revenue for an airline.

Industry experts said the issue needs to be settled soon because JetBlue will be flying seven E-190s this year, and will eventually have a fleet of 100. JetBlue will be the world's first airliner to fly E-190s, said Embraer spokesman Doug Oliver.

I guess not too many rocket scientists working at Embraer... Don't they use design checklists down there?
 
Solution!

Take out one seat and put in a frozen margarita machine! Gets around the 100 seat requirement and makes the other 99 seat occupants very happy!:D
 
JethroF15 said:
Take out one seat!:D

That's one less seat the cabin cleaners, sorry, the cockpit crew have to worry about cleaning.......
 
>>That's one less seat the cabin cleaners, sorry, the cockpit crew have to worry about cleaning.......<<

**obligatory** "Freddie, you don't know what you're talking about. Blah, blah, blah, yadda, yadda, yadda...."

Flame-bait extinguished.
 
"Unlike some of our competition, all Song flights accomodate the needs of our disabled veterans on board American built jetliners."


New Song advertising campaign
 
walden said:
>>That's one less seat the cabin cleaners, sorry, the cockpit crew have to worry about cleaning.......<<

**obligatory** "Freddie, you don't know what you're talking about. Blah, blah, blah, yadda, yadda, yadda...."

Flame-bait extinguished.

Yea, his sh!t has been getting weaker and weaker. Hey Freddie, time to either step up tp the plate or sit your a$$ down.
 
Freddie Spencer said:
That's one less seat the cabin cleaners, sorry, the cockpit crew have to worry about cleaning.......

5 months and counting until you can re-apply! Keep the faith young Airman.:D
 
"Take out one seat and put in a frozen margarita machine! Gets around the 100 seat requirement and makes the other 99 seat occupants very happy"!

Give that man a margarita!
 
If SWA couldn't get a waiver I doubt that JetBlue will. And I gotta agree with the DVA.

Jobear
 
As stated, SWA fought the law and the law one. As a "Vet" I appreciate the sentiment, but being disabled is not a get out of jail free card where everyone caters to your every need and whim. Like someone mentioned already, what benefit is it to have the **CENSORED****CENSORED****CENSORED****CENSORED** wheelchair in the back of the plane when it comes time to exit? Getting it there is a joy too. How about 2 disabled folks showing up for the same flight and demanding the storage? Sorry, but only one guy wins in that case. Putting it in the cargo bin is more than safe, convenient, and doesn't cost them a cent.
 
kelbill said:
As stated, SWA fought the law and the law one. As a "Vet" I appreciate the sentiment, but being disabled is not a get out of jail free card where everyone caters to your every need and whim. Like someone mentioned already, what benefit is it to have the **CENSORED****CENSORED****CENSORED****CENSORED** wheelchair in the back of the plane when it comes time to exit? Getting it there is a joy too. How about 2 disabled folks showing up for the same flight and demanding the storage? Sorry, but only one guy wins in that case. Putting it in the cargo bin is more than safe, convenient, and doesn't cost them a cent.

The law is as outdated as the age 60 rule. If we flew to West Palm beach with 17 wheel chair folks like we normally do, only one of those are going to get stored on board... What a crock!!! Jetblue does a great job treating our disabled passengers-- probably the best in the industry!!!
 
Take out one seat and put in a frozen margarita machine! Gets around the 100 seat requirement and makes the other 99 seat occupants very happy!:D
I still think JethroF15 is sitting on a winner!

Wheres Lowecur?? I was sure he would be the first to post in defense of the motherland!
 
BLUE BAYOU said:
The law is as outdated as the age 60 rule. If we flew to West Palm beach with 17 wheel chair folks like we normally do, only one of those are going to get stored on board... What a crock!!! Jetblue does a great job treating our disabled passengers-- probably the best in the industry!!!

I agree with you on the first point Bayou, sometimes you can really fill the plane up with wheelchairs. But on the second, what do you base that Jetblue does the best job in the industry with disabled passengers. I have never been on Jetblue and don't have a clue. Pretty broad statement. Have you flown for a number of other airlines or just a gut feel. Not meaning to disparage at all.
 
The collapsable wheelchair in the cabin is meant to move the disabled inside the aircraft should they need to use the lav. What does that have to do with storing a personal wheelchair outside the aircraft?
 
BLUE BAYOU said:
Jetblue does a great job treating our disabled passengers-- probably the best in the industry!!!

Airlines Fined For Discrimination Against Wheelchair Users;
Most Penalty Money Given Back For Corrections

By Dave Reynolds, Inclusion Daily Express
August 29, 2003

WASHINGTON, DC--The U.S. Department of Transportation announced Thursday that it has fined three major airlines a total of $750,000 for discriminating against passengers that use wheelchairs. Most of the fines, however, were credited back to the airlines for them to use to comply with federal law.

DOT found that America West Airlines, JetBlue Airways and Southwest Airlines violated the Air Carrier Access Act (ACAA) and other federal regulations by failing to provide a place to stow standard-size folding wheelchairs inside their airplaines' cabins.



It looks like JBLU's been down this road before, seeing as most of the fine was credited back to JBLU to use to comply with the law, it appears as if they decided to use it to hire a lawyer and get an exemption.
 
Seems like a few airlines have been down this road:

Feds fine Delta for wheelchair allegations
By Russell Grantham
The Atlanta Journal-Constitution
November 14, 2003

Delta Air Lines agreed to a $1.35 million civil penalty for failing to provide adequate help to passengers using wheelchairs.

The Department of Transportation said the Atlanta airline's fine is the largest so far for alleged violations of the 1986 Air Carrier Access Act.

"We found it was a serious violation," DOT spokesman Bill Mosley said.

However, Delta will only have to pay the government $100,000 if it reduces complaints from passengers with disabilities and spends at least $1.25 million to improve services.

The DOT said Delta failed to provide wheelchairs in some cases, or was slow to help passengers, or left passengers stranded in wheelchairs or on planes for extended periods. Under terms of the deal, Delta did not admit to the allegations.

Since March, the DOT has fined 10 carriers under the act. Previously, the largest was a $1.2 million fine levied on American Airlines. Last month, the DOT assessed a $125,000 penalty against AirTran Airways, the Orlando-based discount carrier that has its flight hub in Atlanta.
The DOT typically agrees to cut the fine dramatically if the airline agrees to spend a certain amount on better service to passengers with disabilities.

Delta spokesman John Kennedy said the carrier is spending more than the required $1.25 million, including $2 million on a computer training system to make employees and airport contractors more familiar with the requirements of the law. He said Delta was also the first to create a manager position to monitor compliance with the law.

"Delta is fully committed to meeting the terms of the order," said Kennedy.

The DOT said Delta's fine was based on a "significant number of apparent violations" revealed during an investigation of passenger complaints filed with the DOT and Delta from 2000 to 2002.
The law requires airlines to help passengers on and off planes, to have space reserved to store wheelchairs, and to promptly deal with complaints
 
Could this be the beginning of the end for jetBlue?
 
yeah right!!!!

Begining of the end for B6????? 10 years from now I can just see the headlines...... single wheelchair blamed for B6's liquidation...... NOT!
 

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