JetBlue CEO on Letterman

[Afterprop]

Just saw a commercial on CBS that the CEO of JB is going to be on Letterman's Late Night show . . .
Cheers
GL

 

[temcgrew]

Alot of FREE advertising for JBLU. There is no such thing as bad press.

 

[General Lee]

Last night they said they were going to have him, and when Dave introduced him....there was no one there. Dave then stated he was stuck in Buffalo. Hillarious.


Bye Bye--General Lee

 

[Old School 737]

He is on Youtube as well.

 

[filejw]

At least he had the "Balls" to show up on national TV and explain himself. I don't think we will see my legacy leader on anything similar.

 

[gnx99]

Neeleman couldn't really answer any of Letterman's questions. He avoided the same question three times.

 

[Medeco]

Thats the worst Ive seen Neelman do on camera.

He imploded.

Medeco

 

[PositiveRate]

Just watched the interview

He seemed genuinely nervous in his responses. Tough position to be in, but props for going on the program at all.

 

[Mookie]

Letterman destroyed him...brutal...

"For the third time...why did JetBlue have these problems while other airlines seemed not to have these same issues."

best interview of an exec I've seen in years. no softball questions and pounced on his inconsistencies. Letterman's stock went waaaay up in my estimation, and I've always thought he was a demi-god. It may not have been such a good idea to appear on that show as previously thought.

Mookie

 

[General Lee]

Letterman really did slam him, and even Barbara Walters helped just before that with the "high five". Dave just kept talking about Jetblue, and Barbara asked "Dave, why don't you bring him out here right now and interview him?" To which Dave replied, "No, it is time for him to wait.." Then they high fived. Hillarious. Then Conan slammed him with a Jetblue pilot (an actor) in the audience arguing with him (Conan). When Conan asked him to leave, he slowly left, saying he would leave now, but then waited a while. He barely moved, sitting on the steps. Finally, another actor, a Southwest pilot, got up on the other side and said he would leave, and he did promptly. Funny.


Bye Bye--General Lee

 

[vetrider]

Letterman destroyed him...brutal...

"For the third time...why did JetBlue have these problems while other airlines seemed not to have these same issues."

best interview of an exec I've seen in years. no softball questions and pounced on his inconsistencies. Letterman's stock went waaaay up in my estimation, and I've always thought he was a demi-god. It may not have been such a good idea to appear on that show as previously thought.

Mookie

I think you are right with everything you just said, but I think Neeleman did better than it looks like at first glance. Most people know Letterman is entertainment and is the gold standard no doubt, but I also believe those same people will have a lot of empathy for Neeleman. Heck, I did.

Not only that, but just the fact that he came out to take the heat like a man goes a long way with a lot of folks. Even if he did explain it better the public wouldn't know what he was talking about anyway, all they want to know is that it is fixed. All things considered I think Neeleman ok after all.

 

[SellingDirt]

does anyone have a link to the letterman spot with Neeleman?

 

[Palomino]

i thought he faltered for a person who has the title of CEO. granted...no other CEO is gonna go on a late night show and try to explain things.

i think he was exhausted and really didn't have any business going on late night TV to try and heal some wounds.

i didn't feel sorry for him. he should've come prepared and equipped for the harsh media spotlight - the same media that has built JetBlue up so much.

surely they will learn and benefit from this debacle at JetBlue

 

[Mookie]

"i think he was exhausted and really didn't have any business going on late night TV to try and heal some wounds."

Bingo...

Notice I didn't say that he didn't have balls, which he does...he just was way over his element and Letterman nailed him pretty hard.

mookie

 

[Occam's Razor]

"balls"?

He was gonna be on Letterman every night for a long time whether he showed-up or not!

Will his appearance on the show change the tone or frequency of the barbs jetBlue will endure from all of this?

Doesn't matter.

 

[flyipilot]

Well we can thank JB for the Bill of Passenger Rights...phew.... a free ticket anywhere they fly if delayed 6 hours or more...my that is so generous of you...$40.00 for a delay of 2 hours...hmmm almost as much as they pay their pilots. I actually think its a great thing that the govenrment will come up with a bill of rights...far better than what JB is offering. They did it to themselves. The airlines are so fun to watch. I can't stand the idea of Virgin America..but maybe they have they will get it right.

 

[SennaP1]

Well we can thank JB for the Bill of Passenger Rights...phew.... a free ticket anywhere they fly if delayed 6 hours or more...my that is so generous of you...$40.00 for a delay of 2 hours...hmmm almost as much as they pay their pilots. I actually think its a great thing that the govenrment will come up with a bill of rights...far better than what JB is offering. They did it to themselves. The airlines are so fun to watch. I can't stand the idea of Virgin America..but maybe they have they will get it right.

Anytime you get the government involved, it comes out well....not good.

I really wonder what would happen if the industry would "reregulate" itself. I don't think if would be all that good. Days of "Catch me if you can" <blah> won't magically reappear.

ATC is government-controlled right? (mostly) seems like the ATC'ers are having a bad go at it right now.

 

[Bavarian Chef]

"balls"?

He was gonna be on Letterman every night for a long time whether he showed-up or not!

Will his appearance on the show change the tone or frequency of the barbs jetBlue will endure from all of this?

Doesn't matter.

No but it's that self-deprecating style of leadership that will prove down-to-earth to those unfamiliar with the airline industry. Besides, everything now is just a marketing ploy. Tons of free press out of this. Guess what, other flights have screwed up too -- media digging those up. Bill of Rights: check out the disclaimers and oh by the way, we've already been doing that. One page apologies, tons of free sheet: it's like hanging out with the oompa-loompas at the company bar. Another guess what, we just spent our marketing budget for the year. Our name is now everywhere and somehow we look like we freakin' invented the pax bill of rights. Airlines continue to hate us. One week later: status quo and I should have believed you.

The Neelman Technique as explained in Swingers:

"Oh, Mike, do you even think I know what the hell they are saying to me half the time? I don't know if the're talking about how hard it is to be adopted, or how their dad can't show them affection. All I do man, is stare at their mouth and wrinkle my eyebrows and somehow I turn out to be a big sweetie."

 

[ExpWayVis31]

In my opinion The JBLU passenger bill of rights falls short. The reason, they still will not endorse your ticket to a canceled JBLU flight over to another airline. After the Feb 14 storm many pax who flew in to NY were given refunds on a $156 (big deal) ticket only to have to go buy a one way ticket on the competition for $700. Looks to me like JBLU still wants to hold you captive.

 

[Deli Guy]

"balls"?

He was gonna be on Letterman every night for a long time whether he showed-up or not!

Will his appearance on the show change the tone or frequency of the barbs jetBlue will endure from all of this?

Doesn't matter.

Speaking of balls, I would like to compare and contrast Neeleman's ball's with Steenland's ball's. Discuss.