iaflyer
Haulin the folks...
- Joined
- Nov 27, 2001
- Posts
- 436
That's very true - with all the effort DHL is putting into making a name for itself in the United States, it would look bad to have poor on-time performance. It's hard to get new customers if their first experience with DHL is a late package. By relying on contract carriers, performance might suffer. Sure, they can move the freight, but they won't have the same attitude of it being "their" freight.
All it takes to lose a customer in the express biz is one late important package with Fedex and UPS so competitive.
iaflyer
All it takes to lose a customer in the express biz is one late important package with Fedex and UPS so competitive.
iaflyer