Welcome to Flightinfo.com

  • Register now and join the discussion
  • Friendliest aviation Ccmmunity on the web
  • Modern site for PC's, Phones, Tablets - no 3rd party apps required
  • Ask questions, help others, promote aviation
  • Share the passion for aviation
  • Invite everyone to Flightinfo.com and let's have fun

Horrible Airline Experience

Welcome to Flightinfo.com

  • Register now and join the discussion
  • Modern secure site, no 3rd party apps required
  • Invite your friends
  • Share the passion of aviation
  • Friendliest aviation community on the web
TDTURBO said:
Eggman, why didn't you take your airplane? I fly from Chicago to Key West, Orlando, Phenoix and just about everywhere else every month. No way would I ever entertain the thought of flying commercial. I only own a 182rg too. I do know for the MDW-ISM trips, it's a lot faster private vs. commercial. Was it the wx? I still would have waited it out.

I get rather conservative with the family on the plane. In the summer I will go just about anywhere - anytime. In the winter I get reluctant to go more that 300 - 400 miles. I had a crap your pants experience with icing with a CFI when getting my IR and it is still affecting my go/no-go decisions. That and I had time pressure for the return and didn't have the option of waiting out two/three days for wx.
 
Eggman - I think it would be appropriate for you to write a letter to the customer service people at that carrier. Maybe nothing will come of it but then again, maybe something will.
 
eggman you represent yourself as someone who has integrity - not sure i can tell as much thru posts but it seems so anyway. Anywho..after describing your situation and your resolution (never again flying delta/comair) i just hope you stick to your guns and never do. I am so tired of ppl complaining abt companies and still using them.
 
abev107 said:
eggman you represent yourself as someone who has integrity - not sure i can tell as much thru posts but it seems so anyway. Anywho..after describing your situation and your resolution (never again flying delta/comair) i just hope you stick to your guns and never do. I am so tired of ppl complaining abt companies and still using them.


Thanks.


Again to all, I appreciate your comments/suggestions.
 
eggman

99% will agree with you, i just flew back from Europe 1st class, ticket would of cost me $5000 one way, lucky i only paid $115, service was very 'OK' from takeoff to landing.

Good Customer Service has been sucked from airlines, thats not to say Passengers dont try take advantage, or get difficult to deal with and want to world thrown at them......

Singapore Airlines and Virgin Airlines are the only ones left to give you Good/excellent service that i personaly know of. British Airways can be good too. I cant think of 1 American Airline that gives good service any more
 
deez_nutz2000 said:
Hey Angus,

Didnt they make a movie about you? You tubby little bastard.

DITTO! REgardless of what business we are in, it is the customer that pays our wage. Where in the hell, has common sense gone?
 
BD King said:
DITTO! REgardless of what business we are in, it is the customer that pays our wage. Where in the hell, has common sense gone?

Can I get an "AMEN BROTHER"!

Nothing in this profession gets me going in the wrong direction faster than when I see "Customer Service" Agents that are rude, inattentive, and lack common sense when dealing with these type of situations.

All I can offer to the original poster "eggman76" is that these things do happen from time to time at ALL airlines (some more than others), and you really shouldn't hold Delta responsible for this one incident.......BUT if you still feel the grudge.......... just come to AirTran for all your travel needs!!!:D
 
Air travel only works for me if I am going overseas and since I never go overseas except Hawaii, I never use commercial travel.


Living 50 miles south of ORD, it takes me 2hrs to get to the terminal where you have to add on another hour before you check in. If there are no delays, you can expect to be airborne in a half hr. Once you get where you're going and you made the mistake of checking your luggage, you can add another 45 minutes to the process.

All in all you are adding over 5hrs of "doing nothing" to get where you're going. Since it takes me 6.5 hrs no wind to get to the Keys from IGQ in Chicago, I will beat a scheduled anything by 7hrs. Don't forget the connection from MIA-KEYW. I think it would even be faster flying a 172 to anywhere than flying commercial, that's the sad truth!

I believe more and more people are going to explore this option and ruin it for everbody. Enjoy it while you can. I have always been a firm believer in limiting the amount of pilots, I sure wouldn't encourage more of them as the AOPA has. Just what I want, a hundred low time recreation pilots in every pattern in the USA. NOT!

If everybody had planes it would be just like cars, it would SUCK!

Stop encouraging people to start flying or it will someday end up biting you, just like the pay concessions have. The way I see it, it's supply and demand.
 
TDTURBO said:
Since it takes me 6.5 hrs no wind to get to the Keys from IGQ in Chicago, I will beat a scheduled anything by 7hrs.

it only takes you 6.5 hours to fly down to the florida keys from chi-town? i'm not a pilot, but you said you fly either a 182RG or a 172RG. that seems like incredible time! where do you stop for fuel? do you even have to?
 
cforst513 said:
it only takes you 6.5 hours to fly down to the florida keys from chi-town? i'm not a pilot, but you said you fly either a 182RG or a 172RG. that seems like incredible time! where do you stop for fuel? do you even have to?

That is slow, I usually make it in 5.5 with a tail kick, and no, I do not have to stop, I have up to 9hrs of range at altitude.

Go to DUATS and plug in a 156kt speed going from IGQ-KEYW and this is what you'll get if you were to leave in 5 minutes.


Flight Plan KEYW-IGQ


From: KEYW -- Key West FLTo: IGQ -- Chicago IL (Lansing Muni)Alt.: 4,000 ft. Profile: NormalTime: Tue Jan 4 06:40 (UTC)Routing options selected: Great circle.Flight plan route: CYY270023 SRQ270001 PIE240003 CTY270010 GEF060012 MGR090005 PZD090020 MCN240029 ATL240006 RMG060019 GQO060007 HCH270015 LVT270020 EWO240014 ABB240032 OOM090003 VHP240020 BVT240002 IKK060023 Flight totals: fuel: 88 gallons, time: 6:46, distance 1058.6 nm. Ident Type/Morse Code | | Fuel Name or Fix/radial/dist | | Time Latitude Longitude Alt. | Route Mag KTS Fuel | Dist---+--------+---------+-----| Winds Crs TAS Time |------ 1. KEYW Apt. | Temp Hdg GS Dist | 0.0 Key West FL |--------+----+---+------| 0:00 24:33:22 81:45:34 0 | Direct 8.9 | 1059 ---+--------+---------+-----| 090/23 350 148 0:39 |------ 2. Wpt. 108.6/270.0/023.3 | +16C 358 152 98 | 8.9 CYY -.-. -.-- -.-- |--------+----+---+------| 0:39 26:07:56 82:12:35 40 | Direct 6.2 | 961 ---+--------+---------+-----| 104/15 348 156 0:28 |------ 3. Wpt. 115.2/270.0/001.4 | +15C 353 163 78 | 15.1 SRQ ... .-. --.- |--------+----+---+------| 1:07 27:23:49 82:34:48 40 | Direct 2.5 | 883 ---+--------+---------+-----| 103/16 347 156 0:12 |------ 4. Wpt. 116.4/240.0/002.5 | +13C 352 163 31 | 17.6 PIE .--. .. . |--------+----+---+------| 1:19 27:53:14 82:43:33 40 | Direct 8.4 | 852 ---+--------+---------+-----| 103/16 344 156 0:39 |------ 5. Wpt. 112.0/270.0/010.2 | +13C 349 163 106 | 26.0 CTY -.-. - -.-- |--------+----+---+------| 1:58 29:35:34 83:14:40 40 | Direct 5.3 | 746 ---+--------+---------+-----| 136/6 347 156 0:24 |------ 6. Wpt. 109.0/060.0/012.3 | +12C 348 161 66 | 31.3 GEF --. . ..-. |--------+----+---+------| 2:22 30:39:01 83:34:30 40 | Direct 2.2 | 680 ---+--------+---------+-----| 160/6 344 156 0:10 |------ 7. Wpt. 108.8/090.0/004.7 | +12C 344 162 27 | 33.5 MGR -- --. .-. |--------+----+---+------| 2:32 31:05:05 83:42:48 40 | Direct 3.0 | 653 ---+--------+---------+-----| 217/7 347 156 0:14 |------ 8. Wpt. 116.1/090.0/020.1 | +13C 345 160 36 | 36.5 PZD .--. --.. -.. |--------+----+---+------| 2:46 31:39:58 83:54:00 40 | Direct 4.0 | 617 ---+--------+---------+-----| 246/10 347 156 0:18 |------ 9. Wpt. 114.2/240.0/029.5 | +12C 343 157 49 | 40.5 MCN -- -.-. -. |--------+----+---+------| 3:04 32:27:06 84:09:23 40 | Direct 5.8 | 568 ---+--------+---------+-----| 234/8 343 156 0:27 |------10. Wpt. 116.9/240.0/005.7 | +13C 341 159 70 | 46.3 ATL .- - .-.. |--------+----+---+------| 3:31 33:34:54 84:31:59 40 | Direct 3.8 | 498 ---+--------+---------+-----| 254/13 343 156 0:18 |------11. Wpt. 115.4/060.0/019.0 | +12C 339 156 46 | 50.1 RMG .-. -- --. |--------+----+---+------| 3:49 34:18:56 84:47:01 40 | Direct 3.6 | 452 ---+--------+---------+-----| 249/21 343 156 0:17 |------12. Wpt. 115.8/060.0/007.1 | +12C 335 157 44 | 53.7 GQO --. --.- --- |--------+----+---+------| 4:06 35:01:05 85:01:39 40 | Direct 4.0 | 408 ---+--------+---------+-----| 251/24 343 156 0:18 |------13. Wpt. 117.6/270.0/015.4 | +13C 334 155 47 | 57.7 HCH .... -.-. .... |--------+----+---+------| 4:24 35:46:17 85:17:38 40 | Direct 4.1 | 361 ---+--------+---------+-----| 249/23 346 156 0:19 |------14. Wpt. 108.4/270.0/020.1 | +12C 337 156 50 | 61.8 LVT .-.. ...- - |--------+----+---+------| 4:43 36:34:19 85:34:58 40 | Direct 5.2 | 311 ---+--------+---------+-----| 270/20 346 156 0:24 |------15. Wpt. 110.8/240.0/014.0 | +11C 339 149 59 | 67.0 EWO . .-- --- |--------+----+---+------| 5:07 37:31:06 85:55:58 40 | Direct 4.4 | 252 ---+--------+---------+-----| 270/20 342 156 0:20 |------16. Wpt. 112.4/240.0/032.4 | +11C 335 149 50 | 71.4 ABB .- -... -... |--------+----+---+------| 5:27 38:19:31 86:14:18 40 | Direct 4.5 | 202 ---+--------+---------+-----| 270/18 342 156 0:21 |------17. Wpt. 110.2/090.0/002.6 | +9 C 336 150 52 | 75.9 OOM --- --- -- |--------+----+---+------| 5:48 39:08:43 86:33:23 40 | Direct 2.7 | 150 ---+--------+---------+-----| 270/17 345 156 0:12 |------18. Wpt. 116.3/240.0/020.5 | +9 C 339 150 31 | 78.6 VHP ...- .... .--. |--------+----+---+------| 6:00 39:38:54 86:45:19 40 | Direct 4.8 | 119 ---+--------+---------+-----| 270/17 342 156 0:23 |------19. Wpt. 115.1/240.0/002.3 | +9 C 336 150 56 | 83.4 BVT -... ...- - |--------+----+---+------| 6:23 40:32:13 87:06:51 40 | Direct 3.8 | 63 ---+--------+---------+-----| 263/9 342 157 0:17 |------20. Wpt. 111.6/060.0/022.7 | +8 C 338 155 46 | 87.2 IKK .. -.- -.- |--------+----+---+------| 6:40 41:15:44 87:24:53 35 | Direct 1.3 | 17 ---+--------+---------+-----| 110/10 342 175 0:06 |------21. IGQ Apt. | +8 C 344 181 17 | 88.5 Chicago IL (Lansing Mun |--------+----+---+------| 6:46 41:32:05 87:31:46 6 | | 0 ---+--------+---------+-----| |------NOTE: fuel calculations do not include required reserves.Flight totals: fuel: 88 gallons, time: 6:46, distance 1058.6 nm.Average groundspeed 156 knots.Flight Planning System Copyright (C) 1991-2004 Enflight.com.All rights reserved
 
That didn't space very well but the key info is at the very bottom, I usually time my departure to take advantage of a tail wind, my record is 5hrs flat!

It is truley amazing how much people can f*ck up a good thing like 600mph and turn it into wagon trail speed. My plane is 1/3 as fast as a big jet yet I get anywhere within 1500 SM twice as fast!
 
Last edited:
TDTURBO said:
Eggman, why didn't you take your airplane? I fly from Chicago to Key West, Orlando, Phenoix and just about everywhere else every month. No way would I ever entertain the thought of flying commercial. I only own a 182rg too. I do know for the MDW-ISM trips, it's a lot faster private vs. commercial. Was it the wx? I still would have waited it out.

Well, since airline employees are subsidizing the traveling public's tickets these days, it was probably cheaper for him to fly on an airline than rent an airplane (or take his own for that matter).

Anyways, egg....I definitely think it was b.s. what happened to you but if you want more sympathy from someone like me, don't say the dreaded "I will never fly them again". We all know the next time that airline offers the lowest fare, you will fly them.
 
capt. megadeth said:
Well, since airline employees are subsidizing the traveling public's tickets these days, it was probably cheaper for him to fly on an airline than rent an airplane (or take his own for that matter).

Anyways, egg....I definitely think it was b.s. what happened to you but if you want more sympathy from someone like me, don't say the dreaded "I will never fly them again". We all know the next time that airline offers the lowest fare, you will fly them.

How you figure Mega Death, the issue isn't cost for most aircraft owners, it's hassle factor. If airlines were paying me to fly with them I wouldn't if my plane could do the same mission. The other key here is time and time is money. He has his own plane but not enough experience to complete long missions in all weather with confidence. That will take time but he needs to get over a few things first. To do that he needs to fly and fly often, in all weather with a plan B. Having a twin that may be turbocharged opens up several more options. In 22 years I have only had to wait a few times for weather and the longest was a day and a half.
 
SQ, VS, BA are all very good. Emirates is decent [most of the crew are all Aussies, Brits and Canadians, so its not as Middle Eastern as it sounds].

American Airlines is decent and mainly when I'm on the B777.

U.S. airlines just need to UPGRADE .. they need personal TVs in coach like most other airlines, they need adjustable headrests, etc.

Delta flies a B767-300 from what seems like 1965 on their route from LAX-JFK-FRA-BOM. Once I was in coach and one sink and lav in ALL of coach worked all the way from LAX to BOM. The plane is in such bad shape, its embarassing.

What surprises me is that all these foreign airlines are able to update their aircraft often and U.S. airlines are still flying 30yr old equipment around.

I read an aritcle, of course in some magazine, of course in BA's Terrances Lounge, about which airline is the best business airline, BA or VS and BA won, but the author commented that the only reason U.S. airlines have any int'l pax is because Americans fly them regardless of the quality of service provided.

C601 said:
eggman

99% will agree with you, i just flew back from Europe 1st class, ticket would of cost me $5000 one way, lucky i only paid $115, service was very 'OK' from takeoff to landing.

Good Customer Service has been sucked from airlines, thats not to say Passengers dont try take advantage, or get difficult to deal with and want to world thrown at them......

Singapore Airlines and Virgin Airlines are the only ones left to give you Good/excellent service that i personaly know of. British Airways can be good too. I cant think of 1 American Airline that gives good service any more
 
TDTURBO - i take it one trip costs you around $1200 just for the plane? Going solo seems kinda out there.... But if you have 4 people on board, a ticket comes down to 300/person. Not sure what a plane ticket costs, but i'll guess its only 1/2 as much

Man... i can't wait for the Eclipse500 to come around. Same (round)-trip would cost roughly 1400, but you can take 5 people (thus less than 300 per seat). And you'll do it in half the time as in your plane, or in only a 1/4 the time of airlines.
 
Even in a lowly Skyhawk, I will fly myself within 600-800 miles.


Example, AUS to LNK to visit the grandkids, 640 nm. 6-7 hours in the Skyhawk, depending on winds, figure $30/hr for gas/oil/etc. That's roughly $200 each way.


I just checked Orbitz, and the best fare 25 days from now is $214 round trip, and average flight+connection time is 5-6 hours. Add in the whole airport parking-TSA grope thing, and the travel time is about identical. If Grandma goes with me, (and I'd be DOA if I didn't take Grandma to the the grandkids), then it's also actually cheaper to fly the Skyhawk. (Discounting the fixed costs, which I'm paying whether I fly myself or not.)


Weather permitting, I will almost always fly myself.
 
capt. megadeth said:
Well, since airline employees are subsidizing the traveling public's tickets these days, it was probably cheaper for him to fly on an airline than rent an airplane (or take his own for that matter).

Anyways, egg....I definitely think it was b.s. what happened to you but if you want more sympathy from someone like me, don't say the dreaded "I will never fly them again". We all know the next time that airline offers the lowest fare, you will fly them.

Absolutely not true. I am not a traveller that always cares about lowest fare, remember I own an aircraft. This certainly is not the cheapest option. I have the resources and the will to never give this company my business again.
 
eggman76 said:
Absolutely not true. I am not a traveller that always cares about lowest fare, remember I own an aircraft. This certainly is not the cheapest option. I have the resources and the will to never give this company my business again.
I used to do some flying for my employer back in the time building days. Fortunately, I was smart enough to gain their trust one flight at a time.

I was partnering on a Cessna 320 Skyknight with two other guys and the company re-embused me for time on the plane plus, paid me for working. At first there were several skeptics. After a couple trips where I brought some of the "enthusiasts" along, I actually had people coming down to talk to me by my tool box to see if the cost v. time thing was do-able for a trip they needed to do.

I worked as a mechanical assembler for a company that built slitters, scorers and knives for the corrugated paper industry, but I always volunteered to go out and do field service for them once in a while. I laid like a snake in grass for a long time keeping this twin secret from my co-workers and management. This was a job I took up after I went to 141 school for ratings and needed it to help anchor me financially while I built up flight time on the side.

Eventually, a trip came up where taking the twin made sense and I made them a proposition. They bit on it and me and a co-worker wound up going on a two week field service trip to Mishawaka IN and Ben Salem PA. It was the deal clencher and Fosber America had the beginings of a coporate flight deparment.

Since I had access to a very nice rental Cherokee Six, I had no problems with scheduled and unscheduled trips in the event my partners had the twin booked or it was in getting maint performed. I used the rental Cherokee Six quite a bit for trips where I was going alone to perform field service or where two of us would be going. It can be competitive with commercial to go from Green Bay to MSP, two up in a Cherokee Six, especially if you don't know if you are returning early Sunday morning or late Saturday night. Keep in mind that most of the people that rode with me, wanted to get home as soon as possible...not wait on the airline shuffle or a predetermined flight itself.

I'd like to say that there was a most memorable flight...but they all were very uniquely interesting. I miss those days.

On one flight to the Detroit area in the twin, I had myself, the production floor manager, the installations department head, the director of training sales and a big wheel from the sales department on board. It only took us little over an hour to get there from Green Bay and since I called ahead, the rental van was waiting for us at the FBO...we were on our way as soon as I could get the fuel order in.

We hit that corrugated plant running. The guy from sales was upstairs selling a new production line, the training sales guy was selling them on training programs for their employees, instalations was resolving some install problems on the current production line and me and the production floor manager had slipped into our coveralls and were wrenching on the corrugated knife they were having a problem with. It was rock and roll and I was happy guy.

We spent some time working there, then got together to go out for dinner. We went back to the plant, wrapped things up, said goodbye and were home in our beds by 11:00 PM.

One trip they scheduled a day after the twin went in for annual, so I booked the Cherokee Six. Since I had already flown several good trips in the Six...they didn't seem to mind the aircraft swap. I re-explained the differences in the planes and how we would use a different route to get to Mishawaka IN and that plan flew as well. It was summer time and the weather was nice. Planned to go along, were people from the install department, including the department head and this time the company president!

A couple of days before we were scheduled to go, a field service tech walks up to me by my tool box and asks if he can hitch a ride one way to Mishawaka...I asked how much weight he was bringing and found it would leave us within limitations. Ka-ching! Saved the company another one way ticket. That trip was grand...choosing the right altitudes netted us a tailwind both ways, the skies were blue and the ride was smooth.

Eventually, I laid a Pilatus PC-12 brochure on their desks and started networking with the guys at the Perini company down the street. My goal was to get them to buy or lease the PC-12 together, maybe even bring in a third partner and manage the aircraft for them. Possibly contracting myself as a mechanical field service tech/sales rep to them, doubling my income making potential. They liked the idea...be that as it may, I had three 135 interviews come up in the same week and off into commercial aviation I went.

I know that doesn't relate to your horror story on the airlines, but maybe it does. I really enjoyed my time flying for the Fosber America company...they were a great bunch of guys and they had fire in their bellies, most of the management people had founded the company, so they were positive thinkers and highly motivated about their product.

Be careful out there if you do fly on your own, I had over 2,000 hours when I first started flying these guys around and had obtained all my ratings in a regimented 141 school. I had also taught at an accelerated flight training facility, where 10 day instrument ratings were their specialty. I realized the dangers and liabilities of flying private aircraft with co-workers and management on board and took the opportunity very seriously.

Good luck eggman, be careful out there!
 
Last edited:

Latest resources

Back
Top Bottom