I have been at Qx-F9 for little over a year and I think it took only a few weeks till my parents got their benifits. If you haven't done it yet make sure that you fill out a dependent sheet on your parents. and they will process that and send your parents their dependent cards..... them getting their cards is the best part, cause it says they are your dependents..... anyway I hope that this helps. If you have further questions you can PM me
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