HEY DHL!!! Package rate hikes!!!!!

[shooter]

http://www.bizjournals.com/eastbay/...ice_Inc_ACD85F0193C649368C9E0A63AC0A27D2.html

United Parcel Service Inc. is raising its rates an average of 4.9 percent in 2008 for UPS Ground, Ground Hundredweight, air express and U.S. origin international shipments.
Atlanta-based UPS (NYSE: UPS) said the increase for air express and international shipments is based on a 6.9 percent increase in the base rate, offset by a 2 percent reduction in the current fuel surcharge.
UPS will post updated rate and service information at ups.com/rates on Nov. 16. Customers can download the 2008 Rate and Service Guide on Dec. 31.
In late October, UPS rival FedEx Corp. reported its plans to increase its standard list rates at FedEx Express by 6.9 percent. That increase also will be offset by a 2 percent reduction in the fuel surcharge to customers, making an effective increase of 4.9 percent, the package delivery company said. FedEx's new rates will be effective Jan. 7 and apply to U.S. and U.S. export express package and freight shipments.
FedEx also plans to announce increases in the rates and surcharges for FedEx Ground this year.

So tell me, is it the Post Office the last place to send a package without double dipping for sending it? Looks like you have to pay UPS store for taking it then UPS to send it, Kinkos to take it and FedEx to send it....who's left?

Hey DHL!!! Want to increase your market share? Set up drop stores that are like a drop box and do not charge the customer an additional rate to send it. Gee, kind of like the Post Office. Isnt that what you do over in Germany?

 

[Batfish]

If you set up an account with them, you can avoid the store fees. Just drop it in one of their boxes or drop it off at a store, no extra fees. Or use USPS express mail, it is fedex anyway. batfish

 

[shooter]

If you set up an account with them, you can avoid the store fees. Just drop it in one of their boxes or drop it off at a store, no extra fees. Or use USPS express mail, it is fedex anyway. batfish

true, but not really the point I was trying to make. DHL is hurting in the US right now. Hurting BAD. So they need to do something to increase their market share. I was just looking a 1 part of the problem. Not many people have accounts. And when you look at the sales, they need to ship somewhere and like to ship on the cheap. Just from what I found on the net about the "average" person, not business that ships from what they sell.

More than 2 MILLION people visit eBay every single day -- searching for products to buy! (eBay is -- by far -- the busiest and most visited e-commerce site on the entire Internet. More than 33% of ALL Internet users in the U.S. visit eBay.)

eBay currently has over 244 MILLION members! And eBay continues to grow at an astounding pace -- they're adding thousands of new members every single day.)

People spend a TON of money on eBay... over $2,000 in sales every second to be exact! That adds up to $86,000,000 spent on eBay every single day of the year!)

Now lets start to look at the holiday shippers. How many of them have accounts set up? DHL can do it, but they need to think about it another way. They can't be UPS, so they need to stand out in other ways.

 

[Batfish]

good points shooter. batfish

 

[sqwkvfr]

So tell me, is it the Post Office the last place to send a package without double dipping for sending it? Looks like you have to pay UPS store for taking it then UPS to send it, Kinkos to take it and FedEx to send it....who's left?

Hey DHL!!! Want to increase your market share? Set up drop stores that are like a drop box and do not charge the customer an additional rate to send it. Gee, kind of like the Post Office. Isnt that what you do over in Germany?

It doesn't cost anything extra to ship from a FedEx Kinko's as opposed to a FedEx WSC.

Doesn't DHL already have a deal with OfficeMax?

Regardless, this is much easier said than done. No one is just gonna let DHL set up access points in their stores for free....it happens in Germany because DHL's parent company also owns the German Post Office....and it is too late to implement this strategy since it will take a very long time to get it up and running.....and by then this competitive advantage that you see could very well be long gone.

DHL's problems stem from their use of subcontractors for ground services. The couriers hired by some of these contractors are some of the most unsavory characters that I've ever seen in some of the office and business environments in which they find themselves.....most businesses know the name of their FedEx/UPS guy while not having a clue who the guy from DHL is on that particular week.

I'd also submit that any increase in business as the result of your plan will be negligible with regard to DHL's overall business. The vast majority of DHL, UPS or FedEx's business comes from the shipping docks of various companies, not retail access points....and, quite frankly, it only takes one mistake from these couriers to lose a huge contract, particularly when the couriers and contractors for other express or ground services are much more friendly and helpful and the other guy's sales reps are constantly knocking on their doors.

That's why DHL's hurting.

 

[Classicdriver]

I have to agree. Every DHL delivery to my house is from an old beat up white van with no marking on it, with a driver in jeans and a "T" shirt. Every delivery from differant van and person. I know my UPS and FedEx guys......

 

[AV8OR]

Recently in a interview with Zumwinkle, he was quoted as saying that he planned to make DHL all about "service". That in the shipping industry everybody always talked about on time performance and reliability but that no one ever talked about "service". That superior "service" was non existent. That there was no express shipping parallel to a company that provides superior "service" like a Ritz Carlton, and that's where DHL was heading. ARE YOU FRIGGIN KIDDING ME? Hey Klause, here's the difference between you....DHL, and Ritz Carlton. When Ritz Carlton wants to deliver Ritz Carlton Service, they go spend money, time, effort, and hire people to actually produce a Ritz Carlton. When DHL want's to produce a Ritz Carlton experience in shipping "service" they go RENT, a Motel 6, spray paint it yellow and red, charge exhorbitant rates and make slick ads threatening to put Ritz Carlton out of business with their POS, yellow and red hotel. That's the problem Klause. Get your head out o y a, quit reading your own sound bites in the German press, and try to actually PRODUCE something, instead of just pi$$ing and moaning about how all of DHL's problems in the US are somebody elses fault. There's your problem.

 

[Bitter]

Recently in a interview with Zumwinkle, he was quoted as saying that he planned to make DHL all about "service". That in the shipping industry everybody always talked about on time performance and reliability but that no one ever talked about "service". That superior "service" was non existent. That there was no express shipping parallel to a company that provides superior "service" like a Ritz Carlton, and that's where DHL was heading. ARE YOU FRIGGIN KIDDING ME? Hey Klause, here's the difference between you....DHL, and Ritz Carlton. When Ritz Carlton wants to deliver Ritz Carlton Service, they go spend money, time, effort, and hire people to actually produce a Ritz Carlton. When DHL want's to produce a Ritz Carlton experience in shipping "service" they go RENT, a Motel 6, spray paint it yellow and red, charge exhorbitant rates and make slick ads threatening to put Ritz Carlton out of business with their POS, yellow and red hotel. That's the problem Klause. Get your head out o y a, quit reading your own sound bites in the German press, and try to actually PRODUCE something, instead of just pi$$ing and moaning about how all of DHL's problems in the US are somebody elses fault. There's your problem.

Bang on!

 

[jmreii]

It doesn't cost anything extra to ship from a FedEx Kinko's as opposed to a FedEx WSC.

Doesn't DHL already have a deal with OfficeMax?

Regardless, this is much easier said than done. No one is just gonna let DHL set up access points in their stores for free....it happens in Germany because DHL's parent company also owns the German Post Office....and it is too late to implement this strategy since it will take a very long time to get it up and running.....and by then this competitive advantage that you see could very well be long gone.

DHL's problems stem from their use of subcontractors for ground services. The couriers hired by some of these contractors are some of the most unsavory characters that I've ever seen in some of the office and business environments in which they find themselves.....most businesses know the name of their FedEx/UPS guy while not having a clue who the guy from DHL is on that particular week.

I'd also submit that any increase in business as the result of your plan will be negligible with regard to DHL's overall business. The vast majority of DHL, UPS or FedEx's business comes from the shipping docks of various companies, not retail access points....and, quite frankly, it only takes one mistake from these couriers to lose a huge contract, particularly when the couriers and contractors for other express or ground services are much more friendly and helpful and the other guy's sales reps are constantly knocking on their doors.

That's why DHL's hurting.

UPS and Fedex are having their own problems using so many different contractors. Ask fedex how are all the lawsuits coming along by calling someone a contractor, but you are working them as if they are one of their company employees. I believe the Internal revenue service would really enjoy sorting this one out.

 

[LARRY H. JUNIOR]

dhl is not competent to run a business in the usa. they have LOST money for years,

 

[atpcliff]

Hi!

I'm lucky, because one of the local UPS sort centers is very close to our house. I take it directly there-great customer service, and the software is excellent. You log in with a phone number, and they save all your addresses, so I hardly ever have to enter one. It prints the label automatically.

My friend is an "independent contractor" for FedEx-drives truck-in YYZ. They tell him what truck he has to buy, what equipment has to be in the truck, and how the truck is painted. He has to buy the FedEx uniform from the one FedEx provider. He has to have his vacation approved by the FedEx manager, and he if wants a sub to fill in for him, that guy has to be approved by his FedEx manager. He's very "independent."

I haven't seen DHL doing so well in the US lately.

cliff
YIP

 

[sqwkvfr]

UPS and Fedex are having their own problems using so many different contractors. Ask fedex how are all the lawsuits coming along by calling someone a contractor, but you are working them as if they are one of their company employees. I believe the Internal revenue service would really enjoy sorting this one out.

That's right....I know because I used to be one of those contractors....the difference between FedEx Ground and DHL is that Ground's guys are mostly owner/operator types who have a direct interest in the number of packages that they move every day...therefore they do their best to be as friendly/helpful, etc. in order to increase their income.

DHL couriers are $10/hr flunkies who just don't give a $hit and are treated pretty poorly....extra package volume to them is just more work.

Now FedEx is still someow managing to hold back the contractor lawsuit tidal wave, but it is only a matter of time before the "big one" hits shore and pulls the rug out from under their FedEx Ground unit.

You have an excellent point with your IRS statement since FedEx Ground provides contractors with free indemnity (sp?) insurance that covers the truck. This is actually part of the contractor's income that the company doesn't put on the 10-99s and the IRS has not YET picked up on as part of a contractor's income.

I had a hard enough time paying taxes (and I deducted EVERYTHING) without the IRS finding out about the insurance, and I suspect that once the gubment comes asking for that income tax in addition to the 10-99 earnings, you'll see very few people willing to sign on as an "independent" contractor.

Good observation jmreii...are you or were you involved with FedEx Ground?

 

[shooter]

dhl is not competent to run a business in the usa. they have LOST money for years,

true, but Deutsche Post has only had control of DHL since 2002. I think they can be a major player in the US market once they get that "good 'ole boy" system out of DHL USA. If DP wants DHL to be the company they expect, they need a transfusion in the middle management level as well.

I think it's going to happen. It has been bad for too long, changes are coming. They tried it their way, it failed. Time to march with boots that click in synch. LOL. Hope that includes fixing the delivery scum bags. Sure there are some that are good, but one awww $^1# kills all them at'a boys.

 

[TheDogsBollocks]

DHL's problems stem from their use of subcontractors for ground services. The couriers hired by some of these contractors are some of the most unsavory characters that I've ever seen in some of the office and business environments in which they find themselves.....most businesses know the name of their FedEx/UPS guy while not having a clue who the guy from DHL is on that particular week.

As someone who flies DHL feeder routes I couldn't agree more with your insightful observation. The caliber of ground crews went downhill fast after the ABX/DHL merger. Why? Because despite DHL buying out ABX it adopted the ABX model of doing business with its feeder ops.

I used to fly out of CVG for DHL, prior to the merger a consummate professional organization, after the merger...oh well!