Is this really any suprise???
1. Ongoing contract with a pissed off and morale deprived work force.
2. Delta reject's for mgm't
3. 95% of our turns are out of the worlds busiest airport and is our only domicile. So no small hubs for us to spread the delays around.
4. Total transfer of ground personel from ASA to Delta
5. Not enougt parking for us in ATL
6. Operation "fly safe" in full effect
7. High attrition with low hiring because of the prolonged lack of a new contract
8. A mgm't group that treats the pilots and FA's like school kids which results in on the job apathy -
"You know Bob, that will only make someone do just enough not to get fired"