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Flight Attendant (Calgary, AB)


Well-known member
Jan 9, 2004
Total Time
Company Name: WestJet- Encore Internal Code:
Position: Flight Attendant (Calgary, AB) Description: Everyone loves an encore!

The crowd is cheering, and now is your chance to be part of the encore performance. WestJet Encore is about to take flight in the same WestJet fashion as when the airline took to the skies 17 years ago ? by enriching the lives of everyone in WestJet?s world by providing safe, caring and affordable air travel.

WestJet Encore will now bring this remarkable service to Canadians in communities who have been waiting for us. Until now, many of these communities have, unfortunately, not had many air travel options. WestJet Encore will liberate more Canadians in more cities by making the opportunity to connect easier and, above all, more affordable.

Do you want to be part of this encore? Do you have the energy, enthusiasm and commitment to help build the greatest low-cost regional airline in Canada?

We thought you might.

Here?s why you should be here:

You become an owner with a voice that matters. Because owners care, we choose to collaborate with our people and in doing so, we make great business decisions together. We also have a lot of fun doing what we do because we take our jobs seriously but not ourselves.
As an owner, you are eligible to participate in our employee share purchase plan! Up to 10 per cent of your share contributions are matched dollar for dollar by WestJet; the best plan offered amongst regional carriers!
Earn a share of our profits with our profit sharing program. As of the third quarter 2012, we?ve had an amazing 30 consecutive quarters of profitability. Since 1996, WestJet has shared more than $275,000,000 with WestJetters.
Stay healthy with our flexible benefits plan that includes health, dental and more, with a 50/50 cost-share split. Plus, we have wellness programs and strategies to help guide and reinforce a healthy lifestyle.
Travel privileges that include WestJet?s extensive network along with access to the privileges associated with our many global partners. We will get you around the world with no seniority constraints. It?s equal access for all WestJetters.
Sharing interests and solving problems, you will be part of the solution at WestJet Encore by participating in the Proactive Communication Team (PACT). They?re a team of professionals who partner with both the business and employees to create sustainable working conditions by balancing the interests of WestJetters and the company

About the role:

WestJet Encore Flight Attendants are not only ambassadors representing the company, but the face of our culture and our people
Flight Attendants (FA?s) are safety, security and service professionals, entrusted with the safety and security of our guests, crew members and the aircraft
The nature of a regional airline is short haul flying. Short haul flying eliminates the need to reposition crews outside of the western region. As this eliminates the need for Ports, crew members? domicile will be Calgary
FA?s will report to WestJet Encore Inflight Managers
Full-time FA?s will have access to cutting edge shift trading technology to help manage work life balance
The starting rate for WJE FA?s is $22.51/block hour; we understand that our voluntary internal transfers may only accept a WJE role based on the transfer process and pay structure

Conditions of Employment:

Must be 18 years of age or older
Must be able to communicate with an advanced level of written and spoken English
Must hold a current valid passport; where a Canadian Passport is not held, a Canadian Permanent Resident card (accompanied with all individual Visas necessary to enable you to perform the duties of a Flight Attendant wherever WestJet Encore operates) is required
Must be able to reach 183 cm or 72 inches flat-footed without shoes (emergency equipment requirement)
Height must be 6?2? or less (including footwear with a 2 inch heel maximum)
Must be able to obtain and maintain an Airport Restricted Area Pass (requires a 5-year traceable history, a clear criminal record and a Canadian citizenship or Permanent Resident Card)
Must be able to lift 50 pounds from floor to waist and 22 pounds overhead
Must successfully complete a 5-week full-time initial training program as well as annual training on a yearly basis; both of which are held in Calgary
Must we willing to take a first aid course prior to Initial training. The will cost be approximately $170.00
Must pass a WestJet Encore Post Offer Employment Test, matching your functional capabilities with the essential functions of the Flight Attendant job
Must be able to travel away from home (i.e: overnight stays)
Must be ready and willing to work 24h/7d/365y; must be able to work any hour of the day, and any day of the week or year
Must be available for on call shifts (holding reserves)
Must be able to adhere to strict uniform standards
A clear criminal background check is required

Only those candidates who meet the qualifications will be contacted with further details

Core Qualifications:

High school diploma
Leadership experience
Minimum of 5 years? experience in providing exceptional customer service
Minimum of 2 years sales experience
Must be able to solve problems and make quick decisions in the interest of crew and guests
Must be comfortable working in confined spaces
Must be flexible and able to work a varied schedule
Intermediate skill level with computers
Post-secondary education an asset

Safety and Security:

Ensure the safety, security and comfort of all guests; which includes enforcing and following all standard operating procedures to ensure compliance with WestJet Encore and regulatory requirements
Operate safety and emergency equipment such as oxygen systems, aircraft doors, fire extinguishers, galley equipment, communication equipment, and lighting systems
Ability to handle first aid situations onboard the aircraft
Manage uncomfortable situations such as disruptive and unruly guests

Guest Service:

Uphold exceptional guest service standards and Create A Remarkable Experience (CARE), both inflight and on the ground
Complete service and sales in accordance with WestJet Encore service standards
Greet and engage guests onboard the aircraft
Carry oneself with the utmost professionalism while on-duty
Adhere to WestJet Encore?s strict uniform standards

Leadership Qualifications:

Demonstrated ability to:

Coach and mentor
Receive direction and delegate duties as required
Execute directives upon delegation
Make sound decisions and efficiently solve problems
Work well in a team environment
Convey and receive messages to meet the needs of others
Handle stressful situations with ease

To Apply: