Flew on Express Jet as a PAX yesterday

[nimtz]

BTW now I remember why Cynic is the only one I've bothered to put on my ignore list.

 

[The Drizzle]

For CHQ?

yuppers

 

[mckpickle]

Sorry I upset you guys so much. I was very rude, and I apologize. I would go back and change the part about "you guys suck," but don't want to make all of the hateful comments seem unwarranted. Its just I can't believe how awful of an experience it was. I did want a cup to dip. Sorry. I have seen your pilots thru the airplane windows putting in dip while waiting to deplane. What is the big deal with just giving someone a cup before takeoff. I saw what she was doing and in the time she explained to me that she couldn't get me a cup until she has time after takeoff, she could have walked ten feet to the galley and back and handed me a cup. After being delayed as long as I was it seems there might have been a way to show some appreciation to the customer. As for the assumptions made about my carrier path, you couldn't be more wrong.
So, again, I apologize about the comments I made about your contract, I shouldn't wish that on anyone. I know not to come back here again.
TXGold

We all understand what it's like to have a lousy flight. It dos just downright suck! That being said, I hope you took the time to fill out a customer comment card. Many times I've actually handed them out. Thing like gate agents, boarding area (holding pen), anouncements in the terminal etc are soley the product of Continental. We know first hand the problems. We see them every single day. Our management knows the problems. But we have to beg CAL to make changes. Many time showever CAL listens to the passengers more than us. So a comment card goes a long way.

Every employee you saw that day until you encountered the 3 flight crew members were CAL. I'm not trying to pass blame but you were pretty critical of Express Jet when I think the majority of the problems are with CAL and their planning. That being said, I'm sorry the the FA, my coworker, was rude. It really does bug me when I see it happening, because I know who I work for. And I do my best every day to make sure those 50 people in the back KNOW that I, for however long they are on my a/c, I am working for them.

Sorry again for you experience and I hope you have a better flight with us in the future.