Welcome to Flightinfo.com

  • Register now and join the discussion
  • Friendliest aviation Ccmmunity on the web
  • Modern site for PC's, Phones, Tablets - no 3rd party apps required
  • Ask questions, help others, promote aviation
  • Share the passion for aviation
  • Invite everyone to Flightinfo.com and let's have fun

First experience on Jet blue

Welcome to Flightinfo.com

  • Register now and join the discussion
  • Modern secure site, no 3rd party apps required
  • Invite your friends
  • Share the passion of aviation
  • Friendliest aviation community on the web
It makes more sense that it's an E-jet, especially if Embraer is subsidizing the outsourcing. Sorry about the mistake. It was late....I was tired.

The thread is now officially off-track, but I wonder how we couldn't substitute an A-320 for the extra jet out of service. I just hope someone smarter than the folks at the helm a couple of weeks ago was involved in this decision. It could be expensive.
 
Thanks for the kind words. Glad you enjoyed the ride.

A little trick an FA showed me. It does make the coffee taste better. Before you brew the pot, put a small coating of club soda at the bottom of the coffee pot.

It takes the bite out. We had some coffee the other day. The captain and I agreed it was the best tasting cup we had had onboard. The FA showed us the little trick above.

Happy cups of "java",

AAflyer
 
A little trick an FA showed me. It does make the coffee taste better. Before you brew the pot, put a small coating of club soda at the bottom of the coffee pot.

It takes the bite out. We had some coffee the other day. The captain and I agreed it was the best tasting cup we had had onboard. The FA showed us the little trick above.

Happy cups of "java",

AAflyer


That wasn't club soda it was fingernail polish. Just like Asian beer companies put embalming fluid in their beer. What a hang-over!

NTS
 
That wasn't club soda it was fingernail polish. Just like Asian beer companies put embalming fluid in their beer. What a hang-over!

NTS

Yummy....

A couple people PMed me about the club soda. LEAVE the little bit at the bottom while you brew... DO not pour it out.

AAflyer
 
??

I've j/s for years and never had a prob with any airline. All were extremely nice... And your point is?
 
I've j/s for years and never had a prob with any airline. All were extremely nice... And your point is?
I've JS'sd for many years too and I have many horror stories to tell like being made to feel like a second class citizen while begging either the captain or gate agent for a ride, being bumped at the last minute with many seats available in the back, being told that the upstart airline I was flying for at the time was ruining the business - "beat it", "I'm not sure if we offer jump seats and my favorite - "Jumpseat? You mean you want to ride in my cockpit? No Way, we don't do that at a professional airline!"

My favorite airlines to jumpseat on these days are JetBlue, SWA and Frontier. AirTran has been great too and I don't mind paying the $25 bucks if I have too. I'm ALWAYS welcomed as family and never get bumped unless there are no seats in the plane. I haven't been using the BIG 5 these days because I mostly commute to MDW or OAK.

Thanks to all who welcomed jump seaters as family and have gotten me to work for the last 25 years!

That is the point!
 
Last edited:
I've tasted the club soda trick - it does work, and it works really well.

Another FA trick, and this one sounds weird... a pinch of salt. Probably the equivalent of 1/2 of a fast food salt packet in an entire pot. It does the same thing as the club soda. No bitterness, no sour bite. Although sometimes on those all-nighters, the wicked nasty taste is an additional "wake me up" slap alongside the head!
 
woulda coulda shoulda

Hopefully we are covering a 190 with 2 145s, or flights with light loads. I'll bet there will be very few actual bumps. If so, Emb will have to cover that cost as well.

I agree they should have to cover that cost, but will they? I guess D squared said they expect Embraer to pay, but will they, and if so how much? I find it interesting that we're told how extremely expensive this (XJet thing) is going to be, but how its the right thing to preserve and win back customer trust, etc. but then a paragraph later mention is made of how we expect to be reimbursed by this. I hope we do and I hope its 100%, but I'm not counting on either.

If we're not getting heavilly reimbursed then we're losing our buts on this. Chartered 50 seat jets (not sure what we're paying, but 50 seat regional charters are very expensive i.e. sports teams/corporate, etc) and add to that 59 dollar fares minus an automatic 25 dollar voucher, not to mention vouchers for late pushback, late arrival, gate waits, mx delays, etc and oversold bumps getting a cool grand per head. Not to mention crew pay protection (a good thing, and absolutely necessary, but still expensive) as well as the learning curve (trucks/carts/beltloaders run into wingtips/cowls cause ramp isn't used to the "metrics" of the plane, etc.

One thing I would like to know is why are we pretening we are "deferring" 190 deliveries? EMB is patheticaly behind theie order book customer commitments, yet we give them relief. I know for a fact upper mgt was informed that they would definately not be getting all orders many months before our "deferral" announcement. So why was it a "deferral" announcement? Was it to save face for EMB? If so, we basically lied to the shareholders as well as all the employees. We better not have done that without some big time compensation from EMB, but can that be verified? Would it even be admitted to? Will some of the delivery slots we relieved EMB of be used against us by enabling Airways or Compass or Delta or an outsourced vitrual airline d'jour or whoever else to get promised airframes on time (or even "less late", as the case may be) and fly on top of us?

But back to the original point; will EMB pay us for our own self inflicted Customer Bill of Industry Leading Compansation/Vouchers for anything and everything with regards to these flights? For the total (or the majority) of the bill to XJet? Will EMB pay us the crew flight loss pay? Will they pay us for giving them order book relief? Will they charge us for our "deferral" options? I'm a little disenchanted with their product right now, so forgive me if I seem bitter or unreasonably suspect. Its just frustrating to watch the impact/endless bleeding this thing has caused our flight operations in particular and our business model in general.

We better be recieving some VERY GENEROUS compensation from this junior league manufacturer. Every new type has its growing pains, but almost a year and a half later and still having to "reboot" the whole operation while paying top dollar to outsource the flying just to "try" to get a handel on it is unacceptable. Its a great fuselage with big windows, lots of room (for a 100 seater) good operating numbers (on paper at least, when it actually works) and would be a nice compliment to our fleet IF it ever gets its act together. We've bled enough being the launch customer. At this point either they completely subsidize the whole operation at a guaranteed profit until it actually works, or I vote we return the whole mess of em and start over with something else.

I at least hope our crews are either promptly reassigned (with several days notice) compatable pairings within their original footprints (with unexpected nights in JFK/BOS having the right to a hotel at company/EMB expense) or released. No RSL for the crews displaced off these (hopefully just) two lines of flying.
 
Not junior league, my friend. I think the phrase is "junior varsity". Got that from a jb pal of mine.
 
Jv

Not junior league, my friend. I think the phrase is "junior varsity". Got that from a jb pal of mine.

Ah yes, you're right. JV all the way. Not the crews of course, as everyone I've seen has worked their buts off as part time VP of public relations smoothing over the plane's, um, "lauch customer operational challenges"? Anyway all that while flying sub par schedules to say the least. While its great the company paid out some well deserved back pay and bumped the FO pay up (plus a COLA for the 190 CA's) hopefuly our total pilot compensation (including retirement, merger language and *gasp* scope) will be fixed soon too. Lotta eyes on all that these next 23 odd days.
 
I have js on jb for 2 years now. They are the best bet in town. When you are going out of jfk be sure to give yourself an extra 15 min. to stop by dunkin' and pick up some donuts for the whole crew and a couple for the gate agents. Cost me 6 and change with the emp discount. This very small gesture goes a long way. WM keep up the good work on JS. Thanks!!!!!!
 
Ah yes, you're right. JV all the way. Not the crews of course, as everyone I've seen has worked their buts off as part time VP of public relations smoothing over the plane's, um, "lauch customer operational challenges"? Anyway all that while flying sub par schedules to say the least. While its great the company paid out some well deserved back pay and bumped the FO pay up (plus a COLA for the 190 CA's) hopefuly our total pilot compensation (including retirement, merger language and *gasp* scope) will be fixed soon too. Lotta eyes on all that these next 23 odd days.

Every day is odd when you work at jb.
 
Not junior league, my friend. I think the phrase is "junior varsity". Got that from a jb pal of mine.



Got the Junior Varsity saying from six years of wholly owned USAirways Express Service. Nothing like being jerked around by the "Parent" company AND ALPA.

Always wanted that letterman jacket...
Then I got it and those Radical Muslims went and ruined it.
I mean Stephen Wolf and Rakeesh Gangwal.
 
Got the Junior Varsity saying from six years of wholly owned USAirways Express Service. Nothing like being jerked around by the "Parent" company AND ALPA.

Always wanted that letterman jacket...
Then I got it and those Radical Muslims went and ruined it.
I mean Stephen Wolf and Rakeesh Gangwal.



Actually, you referred to us a Junior Varsity Wannbee's.

Thanks.
 
So ask me what cave I've been in, but I can't believe I've been missing out this much. I've been jumpseating around the country on quite a few airlines, but the other day I took jb from florida to iad, and was very impressed. 40+channels to watch, legroom, nice FA's, got a seat right away at the gate, and I was blown away when I got my choice of snack and ---ample size cup of Dunkin donuts coffee.

Thanks guys for the ride.

Well! My recent experience on Jet Blue was anything but impressive. I bought 4 regular fare tickets for my family to fly from JFK to HOU on Feb 16. I checked the internet for flight status for an 8;00 pm departure and it showed delayed until 10:25. I called Jet Blue and was told that I still had to arrive one hour prior to my original flight time. So, I showed up with my wife, a 2yr old and a 4 yr old; to check in at 7:00 pm. Went to the gate only to fiind that the flight was now delayed untl 11 pm. Waited about an hour and half, now delayed until 12:15. Waited a little longer, delayed 1 am. Waited a little longer now delayed to 2:15 am. While we were waiting, I walked around with our 4 yr old and saw families who were sleeping on the floor with small kids. Some of them had been there for over a day. The terminal was packed there was trash all over the floors. It began to look like a Hurricane Katrina evacuee center. Jet Blue had some of folks from the marketing dept. trying to answer questions on flight status and they were having a hard time because many flights were not on the monitors. They had to look up flight times on the Blackberrys. I looked for and found a supervisor and asked if they were going to have a crew that would be legal to fly the flight. He told me that he didn't know that they could not get throught to scheduling or dispatch. That gave me the answer I needed. The line at the customer service was so long that it was of no use. I call Jet Blue res. on my cell phone to re-schedule my flight only to get a message that they were not taking calls at this time. I contined to try and finally got throught after waiting on hold for 30+ minutes. The agent said they could re-book us for Monday afternoon; 3 days after our original departe date. On Sunday, the night before our Monday departure; I checked the status of our flight. The flight showed CANCELLED. I called Jet Blue res once again and was told the soonest they could re-book us was on Wednesday, now 5 days after our original departure. I declined and asked for a full refund and booked tickets on ATA.

The one thing that I will say that they did okay on was, that they did provide formula and diapers for passengers traveling with infants and small children.

All in all this was the worst airline experience of my life. I sincerely hope that those of you who work for Jet Blue ask lots of questions why and hold management accoutable for there failure to support you and your customers.
 
Well! My recent experience on Jet Blue was anything but impressive. I bought 4 regular fare tickets for my family to fly from JFK to HOU on Feb 16. I checked the internet for flight status for an 8;00 pm departure and it showed delayed until 10:25. I called Jet Blue and was told that I still had to arrive one hour prior to my original flight time. So, I showed up with my wife, a 2yr old and a 4 yr old; to check in at 7:00 pm. Went to the gate only to fiind that the flight was now delayed untl 11 pm. Waited about an hour and half, now delayed until 12:15. Waited a little longer, delayed 1 am. Waited a little longer now delayed to 2:15 am. While we were waiting, I walked around with our 4 yr old and saw families who were sleeping on the floor with small kids. Some of them had been there for over a day. The terminal was packed there was trash all over the floors. It began to look like a Hurricane Katrina evacuee center. Jet Blue had some of folks from the marketing dept. trying to answer questions on flight status and they were having a hard time because many flights were not on the monitors. They had to look up flight times on the Blackberrys. I looked for and found a supervisor and asked if they were going to have a crew that would be legal to fly the flight. He told me that he didn't know that they could not get throught to scheduling or dispatch. That gave me the answer I needed. The line at the customer service was so long that it was of no use. I call Jet Blue res. on my cell phone to re-schedule my flight only to get a message that they were not taking calls at this time. I contined to try and finally got throught after waiting on hold for 30+ minutes. The agent said they could re-book us for Monday afternoon; 3 days after our original departe date. On Sunday, the night before our Monday departure; I checked the status of our flight. The flight showed CANCELLED. I called Jet Blue res once again and was told the soonest they could re-book us was on Wednesday, now 5 days after our original departure. I declined and asked for a full refund and booked tickets on ATA.

The one thing that I will say that they did okay on was, that they did provide formula and diapers for passengers traveling with infants and small children.

All in all this was the worst airline experience of my life. I sincerely hope that those of you who work for Jet Blue ask lots of questions why and hold management accoutable for there failure to support you and your customers.

Your first mistake was flying into or out of JFK (see avatar). Your second mistake was in assuming that your low fare allows us to properly staff airplanes, gate agents or reservation centers. Those that remain though, are usually trying very hard to make up for the lack of manpower. Please write in and complain, or better yet call customer service. We throw vouchers and stuff at people all the time (cheaper than actually hiring more people) -- maybe you can use them or give them away.
 

Latest resources

Back
Top Bottom