Bryan
Unfortunately there were not that many books on Borman and Bryan that painted the complete picture.
While most on this board would like to paint this black picture of Frank Lorenzo crushing Eastern, the fact is that this was a most interesting business case study in all the things that can and do go wrong.
It is a great study in labor relations, airline management, and business in general. I have always thought that the fact that the reservation system was really more valuable than the airline itself was a great comment on the situation in general.
The demise of Eastern also needs to be taken in the context of the times. In fact, much of what Lorenzo did would have been a non event in another industry. This was a period of time when companies were being bought and sold, packaged and repackaged, assets moved and traded, employee's cut and added elsewhere all over the business marketplace.
While many will disagree, for my money, Frank Borman put the ship on course to disaster, Lorenzo and Bryan were the iceberg.