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Donofrio interview with DMEC Chairman

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FDJ2

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FULCRUM GLOBAL PARTNERS LLC

Morning Meeting Notes

July 27, 2004

4 of 13

LABOR NEGOTIATIONS:

Donofrio: Airlines are often accused of targeting labor costs, specifically those of union workers, first during financially challenging times. Do you think that this is the case at Delta?



Malone: Yes, I do. In the midst of Delta’s financial crisis last year, management approached the pilots immediately without first attempting to restructure its debt and other cost burdens. Even while the former management team was asking the pilots for concessions, it was setting up SERP plans for executives and requesting government relief.



Donofrio: Do you think that there are other, more obvious cost-cutting targets at Delta that should betackled first?



John Malone: Yes. Management should also have targeted our leases and our debt, not to mention vendor and airport authority contracts. At this point everything needs to be evaluated simultaneously. ALPA is participating on the committee of unsecured creditors in an effort to make that happen.



Donofrio: What about revenue enhancement initiatives? Do you think mgmt can do more?



Malone: We’re waiting to see the strategic plan that management has been working on since January.



Donofrio: And then as a reminder, will that be presented to the Board of Directors in August?



Malone: From what we’ve heard, it goes to senior management and the Board of Directors in August.



Donofrio: And have you gotten a first peek at any of this, or is it pretty much in their court right now?



Malone: It’s in management’s court. We have not seen any of the results of the plan so far. Management has kept us apprised of the process being used, but has not asked us to participate in formulating the plan, nor have they invited our input regarding any of the issues with which we are familiar.



Donofrio: From strictly a cost perspective, your pilot contract stands out right now as head and shoulders above the others. Management now says that even their last proposal (estimated by the Street at roughly $800 million) is no longer enough to get back on parity with your competitors. Do you think that this is correct? Why or why not?



Malone: Well, we’ve never been interested in just achieving pure parity. We’ve worked very hard to achieve the contract that we did three years ago. Having said that, we do agree that pilot costs need to be addressed. Just how far they need to decline -- and how much equity we get in return for this enormous sacrifice and investment in the company -- is what these negotiations are all about.



Donofrio: Delta’s debt burden has increased tremendously in the past couple of years. Even with competitive operating costs, they may be at an overall cost disadvantage. Do you think that this should be addressed in any eventual agreement between the pilots and management?



Malone: Yes. The union’s governing body (Master Executive Council) is attempting to re-start negotiations with management to lower pilot costs, contingent upon the participation of all the other stakeholders in the company. Our view is that we’ll be part of the overall solution, but only a part.



Donofrio: The pilot members at US Airways have recently lost their pensions and United’s could be next. What can be done to ensure that Delta’s pensions aren’t also vulnerable?



Malone: First, we should not make the mistake of seeing all the pilot pension plans as the same. The US Airways plan was terminated in bankruptcy because the company could not emerge from bankruptcy without making those major contributions. The bankruptcy judge asserted that US Airways would have to liquidate without terminating the plan. At this point our plan poses no such threat. As you can see with the case of United Airlines, pension plans have been a much talked about issue lately. But the Delta pilots’ pension plan is in good shape right now.



Donofrio: Would you (the pilots’ union) be interested in sharing more of the risk (both upside and downside) through average rates supplemented by profit sharing. Does that work with respect to aligning labor and mgmt goals?



Malone: Yes, in fact we’ve proposed meaningful profit sharing, and we’re only going to participate in this restructuring if it leads to real profits for the company. This is very important to us. We believe management should line up the same way; perhaps they should look at restructuring their salaries along the same lines.



Donofrio: What do you view as the differences between Delta’s new management team versus your old one. Do any of these changes impact the pace of negotiations?



Malone: We don’t negotiate on the basis of who is temporarily in charge. We negotiate on the basis of our pilots’ interests since we are here for the long haul. We respect the management team as professionals and hold them to a high standard.



Donofrio: Is there anything you’d like to add as it relates to labor negotiations right now or should I move on to long-term strategy?



Malone: I want to reiterate our view that anything the pilots do is just a part of the overall solution, and we will make our agreement contingent upon other stakeholders participating. The pilots’ contract alone cannot solve all the airline’s problems.



LONG-TERM STRATEGY:

Donofrio: How do you view your longer-term relationship with mgmt. Do you think that it is

necessary to become more involved as a strategic partner, with respect to decision making? You said it hasn’t been happening right now.



Malone: It has not been happening. With respect to the strategic plan, we are a group that on a day-by-day basis works through Delta’s hub-and-spoke system, dealing with air traffic control, the TSA, and all of those issues that affect an airline’s operation. Given that we, as pilots, observe this firsthand, we are a bit surprised no one from the pilot group was interviewed to make that input. More importantly, we are still perplexed by management’s decision to refuse to allow a voting pilot on the Board of Directors. Time and time again, there have been mistakes made that might have been avoided had the pilots had a voice. In this agreement we’re negotiating, we will obtain equity for our investment in the company, and we believe that with that equity will

come a voice in the form of governance.



LOW FARE AIRLINES:

Donofrio: How real is the threat of the low fare airlines to the legacy carriers? Do you see this as temporary, given their lower initial costs due to lower capital costs and labor seniority costs. That’s the first part of my question.



Malone: Is it a threat, yes it is. This is basic economics. When there are two comparable products and one party is selling its for less, generally the consumer will gravitate toward the lower cost product. This is a reason why we are trying to be part of the solution in lowering costs. However, there is still some product differentiation: the legacy carriers have very powerful hubs, and that should enable us at times to charge a premium for our product.



Donofrio: Would you expect the longer-term outcome to be the low-cost carriers coming up to the mainline cost bar or the reverse?



Malone: Right now costs are coming down for the mainline carriers. I believe that with respect to labor, over time as the LCCs’ employees become more senior, they will start to expect, demand and negotiate improved compensation packages, work rules, pensions, and that the LCCs’ cost advantage will diminish accordingly.

 
Part 2

Donofrio: Southwest has now been around for a long time. They no longer fit into the LCC model described in the previous question. Instead, they are a mature carrier with senior employees, yet their costs are still much lower than the “legacy carriers”. Will the other LCCs be able to emulate this success?



Malone: That remains to be seen. A lot of carriers have tried. Southwest has done a very good job of sticking to its model over time. It is the most unionized airline in the industry and yet its costs remain low. Some of the other low-cost carriers have not gone in the same direction. Some have more of a hub-and spoke system and more than one aircraft type, so it’s difficult to predict whether these other carriers will be able to match Southwest’s success.



Donofrio: Productivity and efficiency seem to be the benchmarks of the profitable carriers right now. Do you see major changes to pilot productivity as a possible solution at Delta? How would you balance improved productivity with the potential resulting need for fewer pilots?



Malone: We do see a need for improved productivity. We have productivity proposals on the negotiating table now and are in discussions with management to see how potential changes could be implemented. A corollary to productivity improvements is fewer pilots. Our view is that there will be fewer pilots for more flying in the future. At this time, however, Delta is facing a shortage of pilots in many categories.



Donofrio: What about Song? From your perspective, is this working?

Malone: From our perspective, we don’t hear any complaints from the customers or the pilots, and we don’t have a problem with Song.

LABOR REFORM:

Donofrio: There continues to be talk in Washington to change the Railway Labor Act to make it more of an arbitration process and thereby eliminate the worker’s right to strike. What are your views on that and do you think it is likely to occur? And if not, do you see other changes occurring? What is the timeline for any potential change?



Malone: Our view is that there is no need to change the Railway Labor Act. The Act has worked very well for a long time. We believe the talk of changing it is intended so the government can get involved in setting wages for employees, which is an idea that should be discredited. The Act is working fine; there have been very few strikes over thousands of contract negotiations, and there have been no strikes since 9/11.



Donofrio: It appears that the only way an airline can achieve wage concessions is either through being on the brink of bankruptcy or going through bankruptcy. Will changing the Railway Labor Act fix this? If not, what else can be done to change what appears to be a cycle?



Malone: In the case of Delta, we offered a year ago to help the company even before anyone on the management team was uttering the bankruptcy word. Going back almost 10 years ago, we negotiated a contract that gave Delta a tremendous productivity boost and wage givebacks to help the company when it was recovering from the last recession. Right now the big problem for us is the debt and other obligations the last management team decided to incur.



REGIONAL AIRLINES:

Donofrio: What are your views on the regional airlines? Do you view them as a partner or in the back of your mind are you weighing the fact that their presence could be taking mainline jobs?



Malone: First, we don’t talk about them as regional airlines. We tend to view that as a management term. They are airlines; their pilots are airline pilots. The connection carriers play a pivotal role in our network. We receive feed from the smaller aircraft and they receive feed from our airplanes. Having said that, we want to ensure management doesn’t have the opportunity to play us against each other as workers. We continually work with our fellow pilots at the connection carriers to find ways to negotiate protections for all of our careers.



VIEW OF THE INDUSTRY

Donofrio: Do you have a view with respect to the overall health of the US Airline industry? How does that differ from Europe or Asia?



Malone: Obviously the U.S. airline industry is not making money right now; at least the legacy carriers aren’t. Some foreign airlines, such as several of the European carriers, are profitable. The Asian carriers are holding their own. The impact of SARS a year ago is now largely behind them, and the economic picture in Asia is quite different from that in the U.S.



Donofrio: What do you think needs to be done to get the industry to become healthier and airlines to be viewed as more investible vehicles?



Malone: I have four points, which I’ll touch upon broadly: First, the stakeholders need to address costs. I’ve already discussed how this relates to Delta in particular; Second, management has to figure out how to use its assets more productively. Airplanes and the labor that goes along with them are very expensive, and yet Delta’s aircraft are only used 10 hours per day. Contrast

that with any other capital-intensive industry that lets its assets sit unused more than half the time; Third, somehow management has to get a better handle on the fuel supply and find a way to pass along the costs associated with fuel; and Fourth, we need to get the government to lighten its tax burden on airlines. The airline industry is being taxed to death right now. The average tax on tickets is 24 percent, with the least expensive tickets being taxed above 40%.



Donofrio: The US Airline industry has gotten a lot of criticism because it's been viewed as

Washington bailing them out three times post 9/11. What are your views on that?



Malone: This is an industry that is vital to the U.S. economy. With the tax rate it has been burdened with, labor has a different view of the government bailing us out when we needed help.



Donofrio: Do you think re-regulation is the answer?



Malone: No.



Donofrio: So you think pretty much just alleviating the tax burden and letting the airlines run their businesses?



Malone: Yes.

 
Part 3


CONSOLIDATION

Donofrio: What are you views on consolidation?



Malone: Well, I know when you talked to ALPA President Capt. Duane Woerth earlier this year he said if this was any other industry, consolidation would have occurred a long time ago. I agree with that. For some reason, we remain somewhat regulated in that regard. When it makes sense, when the market believes it should happen, I guess that’s when it should happen. United and US Airways tried it a few years ago, and they were beaten up pretty badly, and in the end it did not occur.



Donofrio: Would consolidation be palatable for Delta’s pilots?



Malone: There would be a lot of speculation in answering that question. We don’t know at this point where the industry is going. However, the union has mechanisms, procedures and resources in place should a merger occur.



Donofrio: How can it be constructed to ensure success?



Malone: Given Delta’s current situation, I think management needs to concentrate on getting the airline back on sound financial ground.



SAFETY

Donofrio: There has certainly been a lot of attention placed on securing the nation's airports post 9/11. What is your overall rating on the newly created Transportation Security Administration (TSA) and how it's been doing?



Malone: With respect to providing security, it’s certainly better than what we had before, but there is still a lot of work to do.



Donofrio: Do you think that the nation's airports are adequately staffed?



Malone: No. If you travel through Atlanta’s Hartsfield-Jackson airport, Delta’s largest hub, you’ll see considerable lines this summer.



Donofrio: Do you think travelers are avoiding going to airports due to the hassle factor?



Malone: To some degree, but they are still out there flying in record numbers. They’ll be there.



Donofrio: Where are we with respect to arming the nation’s pilots? Are we having any problems or issues coming up regarding that?



Malone: The FFDO program is in place. ALPA continues to be involved in the shaping of this program.



Donofrio: A big loophole appears to be how small aircraft or all cargo aircraft are viewed. Can you comment on that? And what do you think should be done to close this loophole of safety?



Malone: The union has fought very hard, especially in the last 10 years, for one level of safety. We are undertaking that same fight to ensure cargo pilots are afforded the same level of respect and protection that is afforded to other aviation professionals.



Donofrio: Where do you stand with respect to the CAPPS II program? What do you envision it looking like? What about protecting a traveler's privacy?



Malone: We don’t have a stance on that issue.



WASHINGTON ISSUES

Donofrio: Open skies talks are going on between Europe and the US, although they appear to have stalled. Do you think that unlimited access across the transatlantic is beneficial to the US airline industry?



Malone: I’d like to actually see where these talks go and ALPA is watching them closely. I know how important this is to the European Union, and I think a lot of it will depend on the next president.



Donofrio: What do you think is the next important topic that will likely be addressed in Washington for the airline industry?



Malone: The next big issue is who the president will be. We need someone who understands that

government must lighten the tax burden it has placed on our industry. ALPA as a union, but also me in particular, is very supportive of Senator John Kerry.
 
I think DAL guys are in good hands with Malone. Well said...
 
FDJ2,

Thank you for posting that. Very good interview.

Have the Delta pilots considered nominating Captain Malone for the Presidency of ALPA? Maybe we could even have a real election next time and come out with a winner in lieu of the current feather merchant.
 
surplus1 said:
FDJ2,

Thank you for posting that. Very good interview.

Have the Delta pilots considered nominating Captain Malone for the Presidency of ALPA?
Thanks Surplus. I consider us lucky to have John Malone as the DMEC Chairman at such a critical time. Perhaps a future nomination for the Presidency of ALPA might be in the cards one day, but today, I'm happy to have him right where he is.
 
FDJ2,

I'm sure you are happy to have him and don't blame you for wanting to keep him.
But, don't be selfish, it's for "the good of the profession"; remember?

A level head for the union would be far better than a swelled head.
 

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