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http://www.ajc.com/search/content/business/stories/2007/05/01/0501bizrace.html
DHL flexes global muscle in wacky race
By MATT KEMPNER
The Atlanta Journal-Constitution
Published on: 05/01/07
Disney and package carriers got it wrong. It's not such a small world, after all.
The proof is in the results of the latest Great Package Race, a more or less yearly exercise by a professor and students at Georgia Tech's Supply Chain & Logistics Institute.
Their event tests the logistical muscle of three of the biggest package delivery companies in the world: FedEx, DHL and Sandy Springs-based UPS.
The idea is to use the carriers to simultaneously send identical boxes stuffed with Georgia Tech T-shirts, baseball hats and coffee mugs to remote, odd or dangerous corners of the globe. This year's destinations included Tikrit, an insurgent hotbed in Iraq; Harare, the capital of troubled Zimbabwe in Africa; Yangon in Myanmar in Asia; Apia in the Pacific island nation of Samoa; and Florianopolis, on an island off the coast of Brazil.
The race — admittedly not a careful experiment so much as an "expression of spring fever at a technical institute" — is pretty much done, though in this contest it's not unusual for some boxes to be locked in an international time warp somewhere between sender and receiver.
The winner? DHL.
In last place at last check? UPS.
The race started at noon April 13 in Atlanta. By April 20, DHL had delivered all five packages. By April 27, FedEx had delivered three. UPS, last year's winner and the world's biggest package deliverer, succeeded on only two. One of its boxes lodged in Auckland, New Zealand. Two others — the ones marked for Tikrit and Yangon — were returned. Also, a UPS phone representative insisted Samoa was not a country, race organizers said. (It is, but there is also a nearby U.S. possession called American Samoa.)
A UPS spokesman said the company doesn't deliver to Myanmar because of a U.S. government ban and doesn't offer service to Tikrit. A FedEx spokesman said service to Myanmar has been suspended. Unlike FedEx and UPS, DHL's parent company is based in Germany, not the U.S.
Professor John Bartholdi, who runs the contest, picks locales that will poke carriers at some of their weakest points.
"We are pushing each of these organizations' processes out at the fringes," he said.
There, carriers usually rely on subcontractors to make the final delivery, Bartholdi added. "You can't have guys in brown shorts driving through downtown Tikrit."
The delivery charges ranged from the $76.96 that DHL charged for the Florianopolis run to FedEx's charge of $169.10 for the Apia delivery. But the money question is still unsettled. According to Bartholdi, he won't know UPS' final charges until they show up on credit card bills.