Delta Baggage Claim Announcement in ATL

[Stifler's Mom]

So I'm in the kiosk line getting a boarding pass to go leave town, and an announcement similar to this comes over the PA.

For passengers arriving on flights on the C and D concourses. Those are flights with 4000, 5000, and 6000 series flight numbers, your bags will take approximately 1 hour to be delivered to you. We're sorry for the inconvenience.

The more things change...the more they stay the same.

 

[wickedpilot]

If it gets there at all..

 

[ASARJMan]

Delta Airlines - seamless service! DAL has DAL employees handling bags now, on C & D, but it sounds like they're blaming those 'commuters' by using the flight numbers. But the passengers will still blame Delta. Nice try Delta.

 

[HarryParatestes]

ALL bags on ALL DAL or DCI flights are handled by DELTA Employees. Only Delta Employees. Announcement should say: Your Bags were lost by Delta Baggage Handlers, but we hope you enjoyed your flight on the tiny, cramped, dirty little jet.

 

[JediNein]

disregard

 

[JediNein]

Attention all Delta passengers. The machine that smashes your luggage has broken down. Our ramp agents are now hand smashing your luggage. This will take approximately an hour longer than usual due to the personalized service. We apologize for the inconvenience.

 

[JoeMerchant]

Delta Airlines - seamless service! DAL has DAL employees handling bags now, on C & D, but it sounds like they're blaming those 'commuters' by using the flight numbers. But the passengers will still blame Delta. Nice try Delta.

Hey we agree RJMan..... There are some ASA pilots who want to still blame ASA, but this is a Delta problem..... Make sure Delta gets credit for those delay codes.....

Delta took over the ramp and it has been a total disaster.... It was better before they took over....

 

[IronCityBlue]

Delta Airlines - seamless service! DAL has DAL employees handling bags now, on C & D, but it sounds like they're blaming those 'commuters' by using the flight numbers. But the passengers will still blame Delta. Nice try Delta.

That's right. The flying public doesn't care who is on what seniority list or how much "permitted flying" a certain group allows to be outsourced. The buy their ticket on fly-legacy-airlines.com and that's where it begins and ends in their mind.

 

[GearUpLightsIn]

not bags, but about Delta's ability to handle the ramp. After being an hour late from PVD... we get on the the ramp for spot 33. It was full - go figure. They have us pull up and hold right behind the spot 33 to wait for it to open. I see the door half open on the plane in our spot. Great! the door is shutting they are about to go... then I see that the door is opening. The plane was arriving, not pushing back!!! We actually called company freq to see if we missed a gate change, she just sounded stunned and made no response that I could understand. After 20 more minutes of sitting around with no answer another flight enters the ramp looking to park at spot 33!!!! Meanwhile the airplane in spot 33 still hasn't off loaded all its bags. We never got an answer on ops freq about what was going on, but ramp tower was good enough to tell us to go to ramp 3 for an open gate.

 

[FmrFreightDog]

Not so fast, guys..... I was talking to one of ASA's former ops people today (one of the good ones, by the way) while I was waiting for the bus. He told me that after the Delta takeover, ASA management yanked a lot of the ASA specific computer software from them. Apparently, when the ops tower can't tell you where your extended F/O or Captain is coming from and when he's going to be there it's because ASA no longer allows Delta to have access to Flight-Track. When you have a deferred conditioned cargo air, ops will allow live animals to be boarded because they have no access to the deferral impact report. I am not so quick to blame Delta for this mess. Rather, I am willing to blame ASA management for playing sour grapes because Big D slapped them on the wrist and took away their ball. Seems to me that our illustrious management team is willfully obstructing operations in ATL to try and prove a point. Well, guess what Bryan, you F'ed up the operation and Delta isn't giving it back. Perhaps you could consider giving them the tools they need to successfully do the job that you failed to do???

 

[~~~^~~~]

FmrFrieght: While I see your point, it would be odd if Delta was running various bits of software for Mesa, Chautauqua, Shuttle America, Delta, Freedom, SkyWest and ASA. I can see them wanting to standardize and imagine once Delta Technology set up their computers, all the old stuff went away.

Bryan, and all the other ex-Delta managers have close ties to their former employer and know where their bread gets its butter. It is hard to imagine them doing anything other than trying to please their master.

It would be easier for you, or I, to find jobs than it would be for Brayn to replace his job. I'm sure he is not thowing sticks at Delta.

 

[HarryParatestes]

For what it's worth all of ATL sucks. No matter who you work for, contracted to, fly on. The whole (or Hole) of ATLANTA is $h1t!

 

[goahead]

Not so fast, guys..... I was talking to one of ASA's former ops people today (one of the good ones, by the way) while I was waiting for the bus. He told me that after the Delta takeover, ASA management yanked a lot of the ASA specific computer software from them. Apparently, when the ops tower can't tell you where your extended F/O or Captain is coming from and when he's going to be there it's because ASA no longer allows Delta to have access to Flight-Track. When you have a deferred conditioned cargo air, ops will allow live animals to be boarded because they have no access to the deferral impact report. I am not so quick to blame Delta for this mess. Rather, I am willing to blame ASA management for playing sour grapes because Big D slapped them on the wrist and took away their ball. Seems to me that our illustrious management team is willfully obstructing operations in ATL to try and prove a point. Well, guess what Bryan, you F'ed up the operation and Delta isn't giving it back. Perhaps you could consider giving them the tools they need to successfully do the job that you failed to do???

I'm sure if big ole DAL wanted our outdated software they could go and buy it. Fu_ck them nothing is free in this industry. They want us to be the lowest bidder and have a ton of language in our contract so they can control everything we do, I say good job. Plus they have been working ops for everyone else for how long with no problem.

 

[Sinca3]

The best part of all this is all the poor bag numbers get put back on ASA in the DOT stats.
Not one ASA person may touch a bag and it gets lost then coded as an ASA lost bag claim!
Talk about a f'd up operation!!!

 

[billjohnson321]

DAL has abysmal service.saturday night i waited 2 hrs 35 minutes for my bag.they were overflowing from the carousels onto the floor.did i mention they lost my bag for 2 days on the originating flight.oh,and we were delayed for an hour for baggage handling.this was mainline.the new dal sux.

 

[JoeMerchant]

Not so fast, guys..... I was talking to one of ASA's former ops people today (one of the good ones, by the way) while I was waiting for the bus. He told me that after the Delta takeover, ASA management yanked a lot of the ASA specific computer software from them. Apparently, when the ops tower can't tell you where your extended F/O or Captain is coming from and when he's going to be there it's because ASA no longer allows Delta to have access to Flight-Track. When you have a deferred conditioned cargo air, ops will allow live animals to be boarded because they have no access to the deferral impact report. I am not so quick to blame Delta for this mess. Rather, I am willing to blame ASA management for playing sour grapes because Big D slapped them on the wrist and took away their ball. Seems to me that our illustrious management team is willfully obstructing operations in ATL to try and prove a point. Well, guess what Bryan, you F'ed up the operation and Delta isn't giving it back. Perhaps you could consider giving them the tools they need to successfully do the job that you failed to do???

So this doesn't happen with Skywest, Republic, Mesa/Freedom? Quit defending Delta.... they could fix this if they wanted to. ASA shouldn't have to provide the software/computers for Delta.... after all we have to be cheap per Delta....

This is their fault....

 

[John Pennekamp]

Delta = Don't Expect Luggage To Arrive.

 

[outtahere]

That's pretty good.

 

[acarpe3448]

I hope you will be seeing change soon. We have a new man for the job! We are investing around $150 million on updating the system. One big problem I did not about is that bags come out of the security screening on a 36 inch belt and then transfer into the system on a 33 inch belt. Our chief pilot told me that Delta has something like 20 people whos sole job is freeing up the jams in that system. In any case you wont hear an argument from me, we are doing a piss poor job!