Crappy FBO's

[duc driver]

yea they started hiding the cookies from me when it became breakfast and lunch, although they did start putting them out again after i spent 1700 dollars on a de-ice. the pilot lounge is good for a kip too, its quite.

 

[NorthShore]

Not that they are crappy, but which FBO do people get better service from at PWK, North American or Signature?

 

[Dodge4SRT]

Yo Jake, how is that BE99 treating you??

 

[starcheck208]

everytime at atlantic mdw they tell me not to make a mess in the lounge. i'm sure nj pilots don't get that. i should get a little more respect after buying 100 gallons everytime i'm there at $4 a gallon or whatever they charge

 

[Texanflyboy]

I'm not on 23 this week, but I am flying with Fermin to MDW on 22....he can always sweet talk his way to a crew car! Looks like we'll be eating tonight!

 

[Princedietrich]

It's widely understood in the aviation world that unless your plane has an 8 digit pricetag and a pair of very large turbines on the tail, you WILL get treated like somethign that came out the back end of a sick dog. And heaven help you if you're a freight dawg. MillionAir at BKL won't even let us into the FBO despite fuel purchases and the -40 degree windchill blizards during winter. Atlantic in TEB treats us like 4th class citizens and yells at us for parking in the wrong spots, despite them being too lazy to marshal us in. Atlantic in MDW called the air[port police on one of our guys who just went in there to check the weather computer. ASIG in DTW won't let us in the lobby area or in the pilot lounge because we scare away other customers, even though it's 3am and we're the ONLY ones there.

Shall I go on?

 

[mu2cptn]

Business Jet Center in DAL used to do this to our company too, along with not turning on the heat in the pilots lounge since we were the only ones in there for 12a to 5a. The corporate office called the fbo and advised them that we purchased 10,000 gallos of jet A there a week which equated to 1.4 million dollars of fuel there a year. Needless to say the cookies and bagles were put out before we left in the morning.

Mercury in Reno will hide the cookies when the box-haulers come in. I'm sure this is not the only place to deprive us of a healthy meal! I always felt less than welcome there.

 

[imacdog]

That is too bad to hear that there are so many FBOs that don't treat freight pilots well. Where I worked, the FBOs were very good to us even though we wouldn't buy a lot of gas for our 310s. My favorite FBOs were Fargo Jet Center (regular stop) and the Million Air at St. Paul Downtown (alternate).

 

[leardawg]

Those stories of bad treatment by FBOs are pretty pathetic; don't these FBOs realize today's freight trash is quite possibly tomorrow's Gulfstream Captain? I remember a couple of places from my freight days that dished out similar treatment and attitudes, and I haven't forgotten. I make it a point to not give them any more business than I absolutely have to, from fuel purchase to coins in a vending machine. Business is business, and any savy manager would realize the un-wiseness of looking down their nose at any customer, big or small. Having said that, the vast majority of FBOs I passed through during those days didn't seem to discriminate (either everyone was treated like a valued customer, or everyone got sh***y service.) Most of the stories of discrminatory treatment seemed to involve particular individuals who were most likely despised by a majority of their co-workers, the Barney Fife/Frank Burns hybrids.

 

[troy]

We still have popcorn for all at FSD! And the new lobby is projected to be finished Apr-May timeframe. Stop in sometime. The new hanger is done, real nice and large, too. (bring your G5) Tell them Troy sent ya (like that would get you anywhere!)