I completely agree with this post. We will never see Emirates flying between Miami and LA despite what the US legacy unions say.... Instead, our legacy airlines should aspire to offering much better service and connections. I flew UAL recently to Europe as a pax and the service was atrocious and flight attendants unhelpful. It was embarrassing. Passengers need more choices - that will lead to improved service from all carriers. This protectionism stance is anti-American.
The US legacies need to use the billions of dollars from our inflated baggage fees and invest in better airplanes, better service standards and more responsive flight attendants. That's just the truth...
True...and who is to say that we aren't trying. As for the bad FA attitudes, while they are deplorable, you can thank the lawyers and the "Age Discrimination!" lobby for a lot of that. When is the last time you saw a group of 55yr old + FAs on any Asian or ME carrier? But if the US carriers tried to get rid of all the old FAs, the US lawsuits would be flying immediately.
Further, many pax say they want this, that and the other thing but at the end of the day they want a cheap ticket. Example from the 1990s, but still pertinent today:
A pilot buddy living in ATL had some friends fly from LAX to visit. They could have flown non-stop LAX-ATL, widebody aircraft (back in the time when we did that domestically), meal, movie, arrive in ATL mid-afternoon. Instead they flew LAX-IAH on CAL on a 737, had a four hour airport sit, then another 737 IAH-ATL, no meal on either, etc, all to save...$10!