Cometman
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- Aug 2, 2009
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LONDON - British Airways was scrambling Saturday to deal with the start of a three-day strike by its cabin crew that has thrown the plans of thousands of travelers into chaos.
BA chartered planes from rival airlines, drafted in volunteer crew from among its other work force and rebooked some passengers on other services in a bid to keep as many passengers happy as possible.
Chief Executive Willie Walsh issued a direct apology to passengers via YouTube, saying it was a "terrible day for BA."
The Eurostar train service between London and continental Europe and Virgin's rail services between London and Scotland were expected to be busy as passengers sought alternate routes.
The Unite union has gathered some support from unions in the United States, Germany and Spain for its action, but they have so far stopped short of pledges for coordinated activity that would disrupt BA's ability to refuel and service the planes it is operating over the walkout.
As protesters were readying picket lines Saturday outside London's Heathrow international airport, analysts estimated that BA has already lost more than 25 million pounds (more than $37 million) because of canceled tickets and contingency costs.
Aside from hurting BA, the strike is also an unwelcome event for Britain's governing Labour Party before national elections expected before June.
Prime Minister Gordon Brown irritated Unite, a major political donor, by calling the union "deplorable," and as late as Friday evening was urging it to call off the strike.
Britain was facing more possible travel chaos in the run-up to the Easter break, as railway signal workers voted last week to join rail maintenance workers in a strike. The Rail Maritime and Transport union has not called dates for the walkout, but refused to rule out the long Easter weekend on April 2-5.
And over this weekend, engineering works on the London Underground were forcing closures between central London and Heathrow, though the Heathrow Express train service was operating as normal.
"As the country struggles out of the recession, the last thing we need is the unions holding the country to ransom," said Theresa Villiers, the opposition Conservative Party's transport spokeswoman.
BA said it would handle as many as 49,000 passengers on both Saturday and Sunday. That compares with the average 75,000 for a normal weekend day in March.
At its Heathrow base, more than 60 percent of long-haul flights will operate, but only 30 percent of short-haul. At Gatwick, all long-haul flights and more than half short-haul flights will run as normal.
BA said some passengers avoided the disruption flying a day earlier, including some flying to the Six Nations rugby match between France and England in Paris on Saturday evening.
The BA chief, Walsh, said he had "no concern whatsoever" about the threat of solidarity actions in other countries.
Nevertheless, the U.S. International Brotherhood of Teamsters urged travelers to find alternatives.
"We are keenly aware of British Airways' operations in the United States and the cities served by the airline," said the Teamsters, representing 40,000 aviation industry workers. "We continue to look at this situation as it evolves and are keeping our options open."
Unite argues it was not properly consulted on the changes -- including a pay freeze in 2010, a switch to part-time work for 3,000 staff and a reduction in cabin crew sizes from 15 to 14 on long-haul flights from Heathrow.
BA says the disputed changes are critical to the airline's survival. On Friday, the airline said it offered to modify the changes, even though they had been approved by Britain's High Court, but Unite declined to put the offer to a member vote.
Walsh said it was "deeply regrettable" that the union rejected the airline's proposals.
But Unite joint general secretary Tony Woodley said BA "does not want to negotiate and ultimately wants to go to war with this union."
Unite has a second, four-day walkout planned to begin on March 27, and said more strikes will be scheduled for after April 14 if the dispute is not resolved. It has pledged not to walk out over the busy Easter period
BA chartered planes from rival airlines, drafted in volunteer crew from among its other work force and rebooked some passengers on other services in a bid to keep as many passengers happy as possible.
Chief Executive Willie Walsh issued a direct apology to passengers via YouTube, saying it was a "terrible day for BA."
The Eurostar train service between London and continental Europe and Virgin's rail services between London and Scotland were expected to be busy as passengers sought alternate routes.
The Unite union has gathered some support from unions in the United States, Germany and Spain for its action, but they have so far stopped short of pledges for coordinated activity that would disrupt BA's ability to refuel and service the planes it is operating over the walkout.
As protesters were readying picket lines Saturday outside London's Heathrow international airport, analysts estimated that BA has already lost more than 25 million pounds (more than $37 million) because of canceled tickets and contingency costs.
Aside from hurting BA, the strike is also an unwelcome event for Britain's governing Labour Party before national elections expected before June.
Prime Minister Gordon Brown irritated Unite, a major political donor, by calling the union "deplorable," and as late as Friday evening was urging it to call off the strike.
Britain was facing more possible travel chaos in the run-up to the Easter break, as railway signal workers voted last week to join rail maintenance workers in a strike. The Rail Maritime and Transport union has not called dates for the walkout, but refused to rule out the long Easter weekend on April 2-5.
And over this weekend, engineering works on the London Underground were forcing closures between central London and Heathrow, though the Heathrow Express train service was operating as normal.
"As the country struggles out of the recession, the last thing we need is the unions holding the country to ransom," said Theresa Villiers, the opposition Conservative Party's transport spokeswoman.
BA said it would handle as many as 49,000 passengers on both Saturday and Sunday. That compares with the average 75,000 for a normal weekend day in March.
At its Heathrow base, more than 60 percent of long-haul flights will operate, but only 30 percent of short-haul. At Gatwick, all long-haul flights and more than half short-haul flights will run as normal.
BA said some passengers avoided the disruption flying a day earlier, including some flying to the Six Nations rugby match between France and England in Paris on Saturday evening.
The BA chief, Walsh, said he had "no concern whatsoever" about the threat of solidarity actions in other countries.
Nevertheless, the U.S. International Brotherhood of Teamsters urged travelers to find alternatives.
"We are keenly aware of British Airways' operations in the United States and the cities served by the airline," said the Teamsters, representing 40,000 aviation industry workers. "We continue to look at this situation as it evolves and are keeping our options open."
Unite argues it was not properly consulted on the changes -- including a pay freeze in 2010, a switch to part-time work for 3,000 staff and a reduction in cabin crew sizes from 15 to 14 on long-haul flights from Heathrow.
BA says the disputed changes are critical to the airline's survival. On Friday, the airline said it offered to modify the changes, even though they had been approved by Britain's High Court, but Unite declined to put the offer to a member vote.
Walsh said it was "deeply regrettable" that the union rejected the airline's proposals.
But Unite joint general secretary Tony Woodley said BA "does not want to negotiate and ultimately wants to go to war with this union."
Unite has a second, four-day walkout planned to begin on March 27, and said more strikes will be scheduled for after April 14 if the dispute is not resolved. It has pledged not to walk out over the busy Easter period