Buckeye70 said:If that "above and beyond" service leads to extra revenue, then they shouldn't mind paying us while we are in company training. They need to start focusing a little on taking care of the employees as well or they will spend big $$ training new employees every year when everyone leaves.
P.S.
Has anyone else flown that witch? She doesn't practice what she preaches.
Buckeye, you are accomplishing nothing but showing your ignorance at this point. The woman in questions has a significant amount of experience in customer service training. I have flown her personally and had a great experience. Perhaps if you stopped complaining for a while you might learn something. They do pay us during etiquette training. No one is forcing you to stay here.