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Army used JB data/JB sued by pax

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FL000

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Nov 26, 2001
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WIRED story

Millions of JetBlue passenger records were used in a military effort whose methods closely resemble those employed in the notorious Terrorism Information Awareness überdatabase program, the Army confirmed Monday.

Last week, defense contractor Torch Concepts came under heavy scrutiny after Wired News revealed that the company had crunched fliers' private data without their knowledge.

On Monday, Army spokesman Maj. Gary Tallman said the information was used by Torch Concepts to test a prototype of a data-mining system designed to screen out terrorists who might want to infiltrate or attack Army bases worldwide.

According to a corporate press release from May 8, 2002, the Torch-built system would identify "abnormal events or activities that may include rebel actions before damaging events occur." To do this, the contractor would apply "intelligent pattern recognition in identifying latent relationships and behaviors that may help point to potential terrorist threats."

To privacy advocates, that sounds a lot like TIA's mission (PDF) of researching "data search and pattern recognition technologies ... based on the idea that terrorist planning activities or a likely terrorist attack could be uncovered by searching for indications of terrorist activities in vast quantities of transaction data."

"This looks and feels like the data Valdez," said Lee Tien of the Electronic Frontier Foundation.

"Look at how we found out about this, only because one company was foolish enough to speak publicly about it," Tien added. "We should put the brakes on all these data-mining programs, and have a serious national conversation, because travel data is just one example of the many kinds of data every data-mining operation wants to suck in from private businesses."

On Monday, the Electronic Privacy Information Center filed three Freedom of Information Act requests in an attempt to uncover how the government might have used JetBlue passenger data in the development of government databases.

Tallman emphasized that the Army itself never handled the raw passenger data and that it was interested in testing the pattern-matching technology, not accessing a list of JetBlue's customers.

It remains unclear whether the Army system for protecting military bases was put into effect, and if so, what kinds of data were used to detect terrorist attacks ahead of time.

Torch secured the job with the Army as a subcontractor to SRS Technologies, a company based in Newport Beach, California.

"Torch worked directly with the Army and had a specific mandate to ferret information out of data streams" to find the "abnormal behavior of secretive people," said Bart Edsall, who runs business development for SRS.

That's something SRS should know a thing or two about. The company bills itself as the "prime support contractor" for the Information Awareness Office of Darpa (Defense Advance Research Projects Agency) -- the Pentagon research division that spearheaded work on TIA.

SRS helped Darpa evaluate various technical proposals for TIA. The company also aided the agency in funding decisions related to the project.

Edsall denied that Torch had anything to do with these efforts.

Torch's corporate counsel, Richard Marsden, declined to comment.

Darpa's spokeswoman, Jan Walker, denied any connection between Darpa and the research involving the JetBlue passenger data.

"Torch Concepts does not hold a Darpa contract. They are not involved in any of our Information Awareness Office programs," she wrote in an e-mail.

JetBlue CEO and founder David Neeleman said on Sunday that the original request to help with the Torch study came from the Transportation Security Administration. The Army then verified for JetBlue that Torch was trustworthy.

"As far as we are concerned, the Army referred us to Torch," said Neeleman, who has been personally replying to irate customer's e-mails about the privacy breach by the discount airline.

But Neeleman said he was unaware of Torch's relationship as a subcontractor to SRS -- or to any other defense firm, for that matter.

He added, "I believe the data has been destroyed and I'm moving on."
 
JetBlue Sued For Disclosing Passenger In

Newsday Story

The Associated Press

September 23, 2003, 10:49 AM EDT

SALT LAKE CITY -- A group of passengers has sued JetBlue Airways Corp. for passing their personal information to a Defense Department contractor.

The suit, filed Monday, follows JetBlue's acknowledgment last week that, in violation of its own privacy policy, it had given information from about 5 million passenger records to Torch Concepts of Huntsville, Ala.

Torch produced a study, "Homeland Security: Airline Passenger Risk Assessment," that was purported to help the government improve military base security.

The class-action lawsuit, filed in Utah's 3rd District Court, alleges fraudulent misrepresentation, breach of contract and invasion of privacy.

Also on Monday, a privacy group filed a complaint with the Federal Trade Commission, accusing JetBlue of engaging in "deceptive trade practices."

The complaint, filed by the Electronic Privacy Information Center, also includes Acxiom Corp., a Little Rock, Ark.-based data-mining company that provided additional demographic information that was used in the Torch analysis.

The FTC is reviewing the complaint "carefully," agency spokeswoman Claudia Bourne Farell said Tuesday.

JetBlue chief executive David Neeleman said Monday the information the airline provided contained "name, address and phone number, along with flight information, but absolutely no payment or credit card information."

Utah attorney James W. McConkie filed the lawsuit on behalf of five named plaintiffs and a representative class, seeking compensatory -- but not punitive -- damages.

"We got the sense that Mr. Neeleman wanted to make this right, so we commented in our lawsuit that we wanted to pursue the matter, but not in a way that would damage the financial viability of the company. It's a good company," McConkie said.

JetBlue spokesman Gareth Edmondson-Jones said that he had not seen the lawsuit and was unable to comment
 
Because it won't be used to secure better air. It will be used to demonstrate how effectively they can data mine a bunch of information to produce results the people paying for the results want to see.

It's not about lack of privacy, heck, you lose that when you get a credit card. It's about mis-use of power, and excercising the rights of companies to ignore their customers any chance they get. You don't suppose JB GAVE the information do you? Wonder how much money they got for that??

Oh, and it says they didn't give out any credit card information. Yeah, like I really believe that. Get someone's credit card, and you'll know their entire history.

Notice their stock is up. Don't think it will be for long.
 
he also said "i believe the information has been destroyed and im moving on".....

Yeah...Right, the government didnt learn how to find erased information on your hard drive for nothing....all infromation gotten is kept somewhere...the public files may get destroyed.....the govt's private files...are certianly not destroyed. they didnt need to get your credit card info from JB...they got it the moment you used it to buy something.....

were talking about DARPA here. this place is absolutely SCARY!!! they sould call it "Propagandist ministry of science-fiction black projects" DARPA would be protected in all kinds of ways. impossible to pin down.

i didnt spend all those years watching X-files and not learn something about the government!
 
oh yeah...i just read the report posted above.....
heres a fun quote..

Risk Assessment Potential:
• Several Data Elements Have Been Identified Which Best
Distinguish Normal jetBlue Passengers from Past Terrorists.

• These “Passenger Stability Indicators” Include Social Security
Number, Length- of- Residence, Income, and Home Ownership.
Two Additional Elements If Available Would Likely Be Good
Indicators: Namely, Miles Flown Annually and Lifetime.

Hmm...would appear the normal passenger would..
have a SSN
live somewhere for a decent ammount of time.
have a decent living income.
own a home.
flying a moderate ammount.

compare this to the pilots flying the planes!!!
they have a SSN-good
havent lived anywhere for any length of time
dont have a decent income
rent
fly a helluva lot!

i wonder who will get flagged in this system....thank goodness the pilots dont have to buy a ticket or theyd show up!
 
Quite true. When I need to go somewhere, it's seldom planned, but a short notice flight. I have sixty different addresses now over the past few years (20 years or so), and have different addresses for mail, residence, drivers license, voter registration, etc. I hold a concealed weapon permit in one state, drivers lisc in another, state ID in yet another.

My income is wildly variable, with large checks being deposited sometimes for a brief period, and nothing at others, for long or brief periods.

I don't own a home. I have no expressed political party affiliation or alliegence. I've raised eyebrows when attempting to rent a simulator during an ag assignment (gotta stay current...but what's this crop duster doing wanting to fly our sim...and when we told him it doesn't have visuals how come he said it's okay, 'cause he doesn't need to practice landings...).

Any suspicions raised will be passed to TSA and homeland security. TSA can state a suspicion, and the FAA must suspend or revoke my certification, without explaination, without warning, without appeal. Personally, I see this as a problem.

A few years ago, I attempted to purchase a handgun near my then-residence. When asked for ID, I produced several. I had ID for that state showing the current residence, and state ID cards from other states, including a concealed weapon permit from an adjacent state. Each had exactly the same information; same height, weight, birthdate, ssn, name, etc.

I was told that I had too much identification, and that the law would never permit the purchase. I was told that the law had been designed to prevent people like me from owning firearms. Several phone calls later, they were ordered by the State to sell me the weapon, just as they should have been. But the point is that it doesn't take much to make someone suspicious and compromise one's constitutional rights. Presently, it's legal for the government to do so, and it's going to get a LOT worse, soon.

Had that incident occured today, it could easily have lead to revocation of all my FAA certificates...over the constitutionally lawful purchase of a private firearm. That's not a good thing, any more than private information being siphoned for examination.

Today, I don't give my ssn out for anything.
 
exactly

live your life of constitutionally guaranteed freedoms...

(after its approved by your local and state governments.....and we'll recind it at any time if we think you fit a profile of a possible suspicious person then later determined if you are or are not a terrorist....if not you may or may not get back your certificates and documents you need to make a living as a pillot)
 

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