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Airlines charging for pillows $$

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How about putting the old school coin locks on the bathroom. Better make them take bills.
 
Fins Up said:
How about putting the old school coin locks on the bathroom. Better make them take bills.

That is exactly the first thing I thought of when I saw this thread. The sad thing is, they are probably thinking about. They just aren't sure if it will be cost effective to have the system designed and FAA approved.:smash:
 
Didn't they practice this back in the '80's with PeopleExpress?
 
Don't give the airliens anymore idea's...They would charge for Air if they could
 
Over and over, year after year, the consumer has voted with their wallet. If their DTW - LGA flight is $1 cheaper on another carrier, they'll switch. The airlines are simply giving them want they want... cheap, cheap tickets. Marketing studies have shown repeatedly that pax DO NOT want amenities, food, anything else, except cheap transportation from A to B.

Consider a 737 transcon with 100 people, a 66% load on a -800. 30,000 lbs burned, equals ~ 50 gallons of jet fuel per person to fly them from Boston to LA. You do the math. That's JUST the fuel.
 
Gorilla said:
Over and over, year after year, the consumer has voted with their wallet. If their DTW - LGA flight is $1 cheaper on another carrier, they'll switch.

That is because the only difference most carriers offer is price. Aside from the color of the airplane I don't see a lot of difference between AA/UA/NW flights I have been on.

If you look at JetBlue and Southwest they have actively marketed themselves as something different and I do think people do buy into their image and show it with their wallet. I looked at the recent UA commericals and thought to myself what does this tell me about their product and why I should buy it or value it more over another carrier, answer is it doesn't tell me anything.

The legacy carriers need to create a difference to the customer be it more seat room, entertainment, food, whatever and then advertise it. Running ad's saying we know why you fly against JetBlue who has TV's and leather seats, I am paying $10 extra for the TV because knowing why I fly isn't really relevant to my purchase decision. If marketing didn't work people wouldn't be paying $5 for a cup of coffee.
 
AC560 said:
The legacy carriers need to create a difference to the customer be it more seat room, entertainment, food, whatever and then advertise it.

We did this with "More room throughout coach." Passengers universally raved about the space. Every time we deplaned, without exception, someone would say "The leg room is OUTSTANDING!" We'd reply "Great, we hope to see you again soon!"

Unfortunately, the next time they got onto expedia, they noticed their Tampa flight next month was $4 cheaper on another carrier, and bailed from AA. The yield geeks did the math, and the cash derived from the "more room" program was not where it needed to be to offset fewer seats. Back into the aircraft went the seats, which were in storage. This sucked for the passengers who did in fact select AA for the extra space.
 
I brought my own pillow on my last flight. After being an FA for years, I would not touch those nasty pillows and blankets!
 

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