Bringupthebird
Grumpy? Who-Me?
- Joined
- Feb 7, 2006
- Posts
- 2,182
"In the air transport business more than any other, the human element is everything. That big plane in front of the hangar is only as good as the man who flies it, and he is only as good as the people on the ground who work with him."
"A man who devotes the best years of his life to United is entitled to the assurance that the company, next to his family, is his best friend in time of need. With most people, it is the human and personal touch that counts."
"In dealing with our employees there is one economic theory we threw to the wind 15 years ago-the theory that labor is a commodity. Employees are human beings and cannot be treated as a commodity. We use the usual methods of selection and training but our basic philosophy, as directors and management, is that capital cannot be put to useful accomplishment unless there are human beings to execute the basic idea for which that capital was provided. We recognize the fact that employees cannot be gainfully occupied without capital. Therefore we have an inseperable partnership."
"Our employees are unionized. Our negotiations and discussions for improvement are conducted in a friendly, constructive manner. Although our management is continuously attempting to develop improvements for the best interests of our employees, I contend that it is impossible for any management to think of every little detail without a check and balance such as a union provides. Accordingly, the question of unionization causes no dispute within our company."
"I think it is unfortunate that our government adopted in legistlation the term 'collective bargaining'. What is a bargain in the usual sense? It is getting something for less than it's worth, and less than you expected to pay. My conscience would not permit me to complete a bargain with our employees. It is unfortunate that the phraseology of our National Labor Relations Act is such that it's very words tend to promote that suspicion."
W.A. (Pat) Patterson - President United Airlines
1944
From High Horizons, Frank J. Taylor, McGraw Hill, 1958
"A man who devotes the best years of his life to United is entitled to the assurance that the company, next to his family, is his best friend in time of need. With most people, it is the human and personal touch that counts."
"In dealing with our employees there is one economic theory we threw to the wind 15 years ago-the theory that labor is a commodity. Employees are human beings and cannot be treated as a commodity. We use the usual methods of selection and training but our basic philosophy, as directors and management, is that capital cannot be put to useful accomplishment unless there are human beings to execute the basic idea for which that capital was provided. We recognize the fact that employees cannot be gainfully occupied without capital. Therefore we have an inseperable partnership."
"Our employees are unionized. Our negotiations and discussions for improvement are conducted in a friendly, constructive manner. Although our management is continuously attempting to develop improvements for the best interests of our employees, I contend that it is impossible for any management to think of every little detail without a check and balance such as a union provides. Accordingly, the question of unionization causes no dispute within our company."
"I think it is unfortunate that our government adopted in legistlation the term 'collective bargaining'. What is a bargain in the usual sense? It is getting something for less than it's worth, and less than you expected to pay. My conscience would not permit me to complete a bargain with our employees. It is unfortunate that the phraseology of our National Labor Relations Act is such that it's very words tend to promote that suspicion."
W.A. (Pat) Patterson - President United Airlines
1944
From High Horizons, Frank J. Taylor, McGraw Hill, 1958
Last edited:
