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Having done both in a 121 environment ... pilots should definitely spend some time OCC, SOC, Dispatch ... whatever you want to call it. Dispatchers should spend a couple of days on the road to get a real understanding of the delays, weather, hotels, limitations to meals, crew rest, etc.

It would help both groups immensely to better understand how the puzzle fits together but will never happen ... just remember, mutual respect ... both have a job to do.

I cannot agree with this statement enough and I would love to see such a program implemented. Both sides could stand to better understand the the role of the other and to see, firsthand, the outcomes of decisions made by the other.
 

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