Allegiant Air's mechanical failures on 3 planes delay 662 Hawaii-bound passengers

[Grandpa +65]

Allegiant Air's mechanical failures on 3 planes delay 662 Hawaii-bound passengers



Allegiant Air planned to make a big splash in the Hawaii market this month with five new routes from four mainland cities.
But it turned out to be a big letdown for 662 passengers whose trips were delayed as much as 26 hours last weekend when three of the carrier’s five Boeing 757s were grounded overnight due to mechanical problems.
Passengers on Honolulu-bound flights from Stockton, Calif., and Bellingham, Wash., as well as Bellingham-to-Maui passengers, were instead inundated with vouchers as the apologetic Las Vegas-based carrier tried to remedy three isolated mechanical incidents.
Passengers on the second-ever Stockton-to-Honolulu flight suffered the worst of it as their Sunday afternoon flight was delayed 26 hours and they didn’t arrive in Honolulu until 11 p.m. Monday night rather than at 9:05 p.m. Sunday as scheduled.
Overall, 13 of the 662 affected passengers decided to opt out from their trips and accepted refunds.
Service that began this month to Honolulu from both Santa Maria, Calif., and Eugene, Ore., have experienced no such mechanical interruptions.





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http://www.staradvertiser.com/news/b...l?id=181289321​

 

[Grey Ghost]

MX problems EVERYDAY! That must be how they manke so much money, they don't pay to fix anything! :smash:

 

[N1atEcon]

Hmmm, I just got a email from them with a big Hawaii sale, lol. $149.00 bucks to fly a rickity 757 for six hrs overwater. I think I will take HAL.

 

[crxpilot]

Old article.........loser.

 

[BuckMurdock1]

Old article.........loser.

Yeah- not exaclty timely.

Overall, 13 of the 662 affected passengers decided to opt out from their trips and accepted refunds.

THAT'S how they're making $$. They have such a cheapo, bottom-feeding customer base who'll collectively put up with unbelievable amounts of delay and discomfort just to save $50. The world we live in I suppose-- why Allegiant and Spirit are swimming in cash and Virgin America is bleeding it...

 

[Grey Ghost]

How about all the "return to fields" that happen a lot more often than at other airlines? :erm:

 

[nordo_2]

Yeah- not exaclty timely.


THAT'S how they're making $$. They have such a cheapo, bottom-feeding customer base who'll collectively put up with unbelievable amounts of delay and discomfort just to save $50. The world we live in I suppose-- why Allegiant and Spirit are swimming in cash and Virgin America is bleeding it...

G4 has the numbers to prove this theory so far. Pax complain about bad service. Have never been willing to pay for it, in any sizeable amount. Infrequent customers have very short memories. The majority of casual flyers commoditize aviation, a kin to purchasing gasoline. Coming up on the first page of the Internet search, using price as the ultimate driver has worked so far.

Will see.

 

[reepicheep]

The flying public has got what their buying behavior says they want and deserve. Allegiant has been remarkably successful at capitalizing on that mentality.

 

[nordo_2]

How about all the "return to fields" that happen a lot more often than at other airlines? :erm:

May be fodder for the aviation sophisticates’. The average G4 passenger has no idea what “return to fields”, is referring to.

 

[Noodles]

Don't have maintenance done by the lowest bidder?

The general public will put up with anything if it's cheap enough?

 

[nordo_2]

Don't have maintenance done by the lowest bidder?

The general public will put up with anything if it's cheap enough?

I don’t know. They don’t seem to care about “Hip & Cool”.

 

[BentOver]

I think HAL is paying the Honolulu news to keep this story up front...imp: It's been on the HNN app. all weekend and just saw a big write-up in the STAR ADVERTISOR.

Had an Allegiant jumpseater recently. Didn't have many great things to say about the state of the company as it pertains to the operational side of things. But if the money is still flowing it's all good to the investors.

 

[CA1900]

G4 has the numbers to prove this theory so far. Pax complain about bad service. Have never been willing to pay for it, in any sizeable amount. Infrequent customers have very short memories.

Yup. My father-in-law is "never flying Delta again" twice a year for ten years running now.

 

[Grandpa +65]

Talked to a friend of mine about two weeks ago who is a dispatcher for them. They are finding the HI market a little unstable for them and are going to deploy some of the 75s to more domestic stuff.

 

[jmreii]

The flying public has got what their buying behavior says they want and deserve. Allegiant has been remarkably successful at capitalizing on that mentality.

Absolutely!

 

[Ameriagle]

How about all the "return to fields" that happen a lot more often than at other airlines? :erm:

Other airlines operate with frequency or interline agreements that allow them to accommodate passengers when an airplane breaks. That is a luxury G4 does not have! Air returns are often dictated by the logistics of accommodating passengers down line, something "other airlines" don't necessarily have to consider. But you already knew that!

 

[wscrj]

http://www.fool.com/investing/gener...elays-at-allegiant-will-help-competitors.aspx

But hey, the stock is up almost 2%....

 

[Noodles]

That's how all the management gets paid, by keeping the stock price so high. Seems overinflated to me.....

 

[BEECH-SLAPPED]

http://www.fool.com/investing/gener...elays-at-allegiant-will-help-competitors.aspx

But hey, the stock is up almost 2%....

If that article were true, we would have been out of business years ago. Bottom line, leisure travelers go for the cheapest ticket irrespective of the service attached. They also have very short memories. Alaska started service out of BLI to HI as soon as we announced it. They also have said they plan to service PAE if and when Allegiant decides to do so. So riddle me this: If passengers are willing to go out of their way for the superior Alaska Airlines service, why would you feel the need to defend the market against AAY?

 

[wscrj]

Allegiant Air's mechanical failures on 3 planes delay 662 Hawaii-bound passenge

Oh, it's no riddle, just a little turf defense.

I agree with you. There will always be a passenger component that puts price above all else. They will get what they pay for, and sometimes less. Same for everyone.

Oh, and the Motly Fool is just that.

See you in PAE some day.