If on rest and scheduling calls you two times does that reset your rest period. I know they can call you to advise you of changes to your schedule, but I thought if they called you two times then that will reset the schedule and require a minimum of 8 more hours rest.
I'm sure it depends on your contract. ASA's states that they cannot contact you (or attempt to) 1 hour after rest begins up to 1 hour before rest ends. I guess you need to define "free of all duties" with your company and to what extent "free" is.
It is the FAA’s policy, under the commonly referred to "one phone call exception," that a rest period is not viewed as interrupted if the air carrier makes contact with the pilot one time by telephone, pager or the like.1 Once the contact is made, it cannot, however, be made again without interrupting the rest period.
At the same time, however, an air carrier should consider the consequences of repeatedly trying to reach a pilot who is on rest. For example, if a pilot must report for duty by 7 a.m., he or she is likely sleeping during the hours of midnight to 5 a.m.; or if a pilot is on an 8 hour rest period, he or she is likely asleep 4 hours into the period. Therefore, the air carrier should assume that any attempts to contact the pilot during those periods of sleep would disturb the pilot. Perhaps, the pilot hears the repeated rings of the telephone but has chosen not to answer or is too disoriented from being roused from sleep to do so (there is no obligation to do so). Repeated attempts by the air carrier to contact the pilot during these hours would not be reasonable. While these "interruptions" do not meet the legal standard for breaking a continuous rest period as interpreted by the FAA (because contact has not been made), these circumstances do raise serious concerns about potential pilot fatigue and the possibility of a careless or reckless operation of the aircraft (i.e., by pilot and certificate holder) contrary to 14 CFR 3 91.13 (a). 1 Note that the Federal Aviation Regulations do not explicitly allow "one phone call" from the carrier during a pilot’s rest period. However, the FAA established the "one phone call" policy based on certain narrow conditions and the fact patterns presented to us. Generally speaking, an air carrier can initiate a phone call and a pilot can - on his or her own volition - receive one call from an air carrier without the phone call being viewed as disruptive and, breaking the continuous rest period.
As stated above, the resetting only happens if you are contacted. You can ignore the phone and let them keep you up, and they can say that you were not contacted therefore the rest was not reset.
I heard of one carrier that used as a practice leaving a message without ringing the room. That way, the message light on the phone would be blinking. If the crewmember elected to check the message, that would hardly be seen as an interruption of rest.
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