No offense, but that crap is for Malcomb Baldridge Awards and feel good mgt types that think it is required. Now if you are doing the interview prep, here is the feel good stuff for you. Good luck!
Vision: To always be the worldwide leader in fractional aircraft ownership.
Mission: To provide our owners with a superior air transportation experience through and environment that fosters a continuous improvement, teamwork, and growth for our employees and profitability for the company.
Alright, maybe I'm old school but I believe in mission statements. If EVERYONE ( managers, schedulers, chief pilots, some pilots) believed and worked by this, the rest of you will be BK by next year.
NetJets Aviation – 'Vision', 'Mission', and 'Values'
VISION
'To always be the worldwide leader in fractional aircraft ownership'
MISSION
'To provide our Owners with a superior air transportation experience through an environment that fosters continuous improvement, teamwork and growth for our employees and profitability for the Company.'
VALUES
• 'Provide a level of safety second to none.' SAFETY is the primary consideration in all flight operations and is the job of all persons having flight operations responsibilities. Compliance with established procedures is the first step in assuring the safety of NJA employees and, NetJets Owners and passengers. The policies, procedures, and practices outlined in this manual have been developed with Safety as the primary consideration.
• 'Treat each Owner as if they were the only one.' The ownership experience begins with top-notch SERVICE to each NetJets Owner/passenger by the safe, compliant, and
efficient conduct of each flight.
• 'Act with uncompromising integrity.' Integrity is the hallmark value of the aviation profession and is required of all flight operations personnel.
• 'Empower and respect each other.' Company procedures empower crewmembers and other flight operations personnel to take necessary actions in the interest of safety. Respect for fellow crewmembers, and other employees helps ensure the safe and efficient conduct of all flight operations.
• 'Champion breakthrough thinking.' It is incumbent on all crewmembers and other flight operations personnel to provide constructive feedback on matters of operational safety and for improving operational efficiency.
• 'Create an environment where everyone has an equal opportunity to succeed.'
Flight Operations management is committed to providing equal opportunity for success to all department personnel.
• 'Act as an ambassador for the Company.' Each and every crewmember action
affects our Owners’ perception as to the level of safety and efficiency of the service they receive.
• 'Successfully achieve our goals and objectives.' The goals and objectives of the
Company can only be achieved through effective teamwork on the part of all flight operations personnel. •'Support the communities in which we live and work.'
our mission is the following:
WE ARE DETERMINED THAT BEFORE THE SUN SETS ON THIS TERRIBLE STRUGGLE(being the #1 Frac and using Cessna products)
OUR FLAG (nja) WILL BE RECOGNIZED THROUGHOUT THE WORLD AS A SYMBOL OF
FREEDOM ON THE ONE HAND AND OF OVERWHELMING FORCE ON THE OTHER.
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