Which is it, is FLOPS in financial distress or not? One moment we have to cut, cut, cut, because Flops is broke. Rob your employees of affordable health insurance. low and behold all of the sudden FLOPS isn't broke. Sorry guys you can't have your cake and eat it too. I also am not buying that FLOPS paid he AMEX cards on time either. I've checked my statements ever since we went to these AMEX card and there have been plenty of times where it showed a past balance due. I will let you all read this latest jewel from management.
· Crewmember cards were introduced in December 2002, and participation in the Membership Rewards program was permitted. The Company has no intention, nor desire to reduce crew AmEx MR participation.
Dear Crewmembers,
We have good news… Many crewmembers had Membership Rewards points denied in the July-August time frame.
Those lost points have been reinstated by American Express, at no charge to cardholders or Flight Options.
If you participate in the AmEx Membership Rewards program, please review your statements to ensure all denied points have been reinstated.
The Company has paid and continues to pay its vendors on time and in full. This situation was caused by the late posting of payments to the respective cardholder accounts. While payments were proven to be received on time by the AmEx processing centers, American Express mis-applied payments within the various Company accounts, then concluded them to be late payments. This scenario occurred over three months.
Since July, we have been working with American Express to properly state all crewmembers American Express accounts. This required reconciliations of over 800 accounts each of the last three months, prior to paying the charges in full and on time. Many discussions also occurred between Flight Options and AmEx management to resolve and rectify account activity, to the benefit of the crewmembers participating in the rewards program.
With the situation resolved and crewmember rewards points reinstated by AmEx, we would like to again dispel two rumors: 1) that the Company is in financial trouble, and 2) that Company Management wishes to take away AmEx Membership Rewards benefits.
Again, both rumors are categorically false, and have no basis in fact.
· Flight Options financial status continues to improve with our Credo of “Safety, Service & Profitability.” Further, we have the full and unequivocal financial backing of Raytheon. We have good news… Many crewmembers had Membership Rewards points denied in the July-August time frame.
Those lost points have been reinstated by American Express, at no charge to cardholders or Flight Options.
If you participate in the AmEx Membership Rewards program, please review your statements to ensure all denied points have been reinstated.
The Company has paid and continues to pay its vendors on time and in full. This situation was caused by the late posting of payments to the respective cardholder accounts. While payments were proven to be received on time by the AmEx processing centers, American Express mis-applied payments within the various Company accounts, then concluded them to be late payments. This scenario occurred over three months.
Since July, we have been working with American Express to properly state all crewmembers American Express accounts. This required reconciliations of over 800 accounts each of the last three months, prior to paying the charges in full and on time. Many discussions also occurred between Flight Options and AmEx management to resolve and rectify account activity, to the benefit of the crewmembers participating in the rewards program.
With the situation resolved and crewmember rewards points reinstated by AmEx, we would like to again dispel two rumors: 1) that the Company is in financial trouble, and 2) that Company Management wishes to take away AmEx Membership Rewards benefits.
Again, both rumors are categorically false, and have no basis in fact.
· Crewmember cards were introduced in December 2002, and participation in the Membership Rewards program was permitted. The Company has no intention, nor desire to reduce crew AmEx MR participation.
Lastly, should you participate in the Membership Rewards program, please review your statements, ensuring all previously denied rewards points have been reinstated. Please contact me directly should your account activity not include the reinstatement.
Thank you and fly safe,
Bill Specht
Thank you and fly safe,
Bill Specht
