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Houston Chronicle on CAL and United

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SKLJ

Well-known member
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Aug 26, 2003
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Dec. 16, 2006, 7:04PM
Advice for Continental: Take the solo flight plan

By LOREN STEFFY
Copyright 2006 Houston Chronicle

Don't do it, Larry.

Don't listen to the investment bankers whispering in your ear. Don't believe all the intra-industry babble about how it makes sense. Don't heed your fellow executives in desperate need of an exit strategy.

Continental Airlines doesn't need United nearly as much as United needs Continental.

The details of your negotiations are mostly speculation at this point, but the pitfalls are legion.

Continental is among the best run of the so-called legacy carriers, and it has one of the strongest balance sheets. United, on the other hand, is a siren, beckoning you toward the rocks of potential financial ruin.

It looks enticing. Its balance sheet, freshly scrubbed from three years in bankruptcy court, is attractive. It's reported three straight profitable quarters. It has a spiffy new paint job for its planes. It has an impressive global route network, especially in Asia, that would mesh well with Continental's strength in Latin America.

But who knows what dark secrets are hidden by the lingering glow of Chapter 11 refinancing? United, after all, spent the past decade mired in tenacious labor issues that included infighting among its unions after the employees bought the airline. Those employees saw their pensions gutted in bankruptcy and made concessions in salary and benefits.

They, no doubt, will be expecting some reward for their sacrifice.
Glenn Tilton, United's chief executive, was brought in to clean up the mess. He's an oil guy with a yen for mergers, having orchestrated the union of Chevron and Texaco. It took him only a few months to put United into bankruptcy.

I'm sure that if such a deal were to go through, Continental's management would take charge of the combined airline. You've got the stronger management team, and Tilton seems to be looking for a way out.

US Airways touched off this latest merger fervor by making a hostile bid for Delta Air Lines. It's already been rebuffed by Delta's management and protested by Delta's unions.

But it's triggered a deep fear that has guided airline thinking since deregulation, a fear that the remaining airlines may be left out. They won't be as big. They won't have the market share.

As you know, Larry, Continental learned this lesson the hard way. Since its second bankruptcy, it's worked hard to avoid that mentality. Your employees made sacrifices in that bankruptcy. They made a commitment to fix what was broken, and in many ways they have. They deserve better than to be saddled with United's problems now.

Your passengers deserve better, too. When the sheen comes off the United deal and the inevitable cost cutting kicks in, we'll all take it in the knees. We always do.

If we look hard enough, we can probably come up with some reasons why a Continental-United bonding "makes sense," as the analysts like to say. But most of the reasons they cite are rationalizations that have little to do with Continental itself.

Instead, they're based on the idea, as Tilton himself has said, that capacity in the industry has to be reduced. There are too many empty seats, and that's one of the things that keeps fares depressed. Mergers will sop up some of that capacity, but at what cost to Continetnal?

Mergers won't, of course, stop the greater threat, the onslaught of low-fare carriers into key markets.

Continental and the others that were around before deregulation are called legacy carriers. It's worth remembering what that legacy is: inefficiency, high fares, fewer passengers and, perhaps most importantly, repeated failure.
Legacy carriers cling to the inefficiencies of the past, cycle themselves through bankruptcy when those inefficiencies become insurmountable, then take away customer service in the name of fleeting profitability.

Only two, American and Continental, have avoided bankruptcy in the past decade. American is the only legacy carrier that's never gone bankrupt, although it came within minutes of it a few years ago.

Mergers are often described as a dance, but in the airline industry, they're more like dodge ball. Success comes to the last carriers standing.

The promise of deregulation was driving the legacy of inefficiency from the business. Continental has come further than most in embracing that promise, of standing on its own.

Don't turn back now, Larry. Your employees and your passengers deserve better.

Loren Steffy is the Chronicle's business columnist. His commentary appears Sundays, Wednesdays and Fridays. Contact him at [email protected]. His blog is at http://blogs.chron.com/lorensteffy/.
 
Continental Airlines Chosen as Best Airline for North American Travel By Business Traveler Magazine Readers
Monday December 11, 12:51 pm ET
HOUSTON, Dec. 11 /PRNewswire-FirstCall/ -- Continental Airlines (NYSE: CAL - News) outranked all other U.S. carriers to be chosen as the Best Airline for North American Travel in Business Traveler magazine's 2006 Readers' Choice Best in Business Travel Survey.
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Continental also placed highest among U.S. airlines for Best Flight Attendants in the U.S. and Best In-flight Services in the U.S. The awards will be presented to the airline in New York on Jan. 11, 2007.
"Unlike our competitors, Continental Airlines has maintained cabin comforts and continues to provide meals at mealtimes," said Jim Compton, Continental's executive vice president of marketing. "Our BusinessFirst service is recognized to be among the best in the business and we continue to upgrade our international fleet with in-seat power and video on demand."
Business Traveler is one of the world's leading business travel authorities. The Readers' Choice Best in Business Travel Survey randomly samples the Business Traveler subscriber base, giving their readers the chance to recognize the companies who have made business travel more enjoyable.
Continental Airlines is the world's fifth largest airline. Continental, together with Continental Express and Continental Connection, has more than 3,200 daily departures throughout the Americas, Europe and Asia, serving 151 domestic and 136 international destinations. More than 400 additional points are served via SkyTeam alliance airlines. With more than 44,000 employees, Continental has hubs serving New York, Houston, Cleveland and Guam, and together with Continental Express, carries approximately 61 million passengers per year. Continental consistently earns awards and critical acclaim for both its operation and its corporate culture. In 2006, Continental Airlines won its sixth J.D. Power and Associates award since 1996. The carrier received the highest rank in customer satisfaction among network carriers in North America in the J.D. Power and Associates 2006 Airline Satisfaction Index Survey(SM). For the third consecutive year, FORTUNE magazine named Continental the No. 1 Most Admired Global Airline on its 2006 list of Most Admired Global Companies. Continental was also named the No. 1 airline on the publication's 2006 America's Most Admired airline industry list. Additionally, Continental again won major awards at the OAG Airline of the Year Awards including "Best Airline Based in North America" for the third year in a row, and "Best Executive/Business Class" for the fourth consecutive year. For more company information, visit continental.com .
 
::::Whispering in Larry's other ear::::::

Hey Larry, don't listen to the advice of Loren Steffy, a business columnist for the Houston Chronicle ( a Hearst Corporation).
 
I'm sure Larry's ego will make him do it. He's like the drunk guy who you say to "I bet you won't smash that bottle on your head" just because you know he will.
 

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