Those employees needed more money and more time off, not a sermon and a free cruise. I was spring loaded to torqued off in the beginning of The show when they showed his indoor basketball court, his Mercedes SUV, etc while simultaneously saying how he had to give everyone a 10% pay cut. It was worse knowing the future - that he destroyed the Midwest brand and sold Frontier to Indigo. Hypocrite.
Preliminary info looks like it is working. Frontier just had its best ever quarter in terms of revenue. We won't really know if it is working for a little while but Frontier has slowly trained the passengers to book on frontier's website and Indigo plans on growing outside of Denver. We just went from 5th best to 1st in an annual ranking based upon five performance areas: canceled flights, on-time arrivals, mishandled bags, denied boardings and customer satisfaction.
We have always operated with one foot in the grave but things look somewhat promising.