What makes me the know it all, is the 15 years of riding around in the back of that airplane and looking at that wing, it's the 10 years of flying that airplane and walking under that wing! That's what makes me a know it all, just as every other person who flys these types had better know what grease running of of a flap attachment point looks like...
I said in my first responce that the pax did great reporting, and the crew should listen. The crew should not discount information, but if something you have heard a hundred times; then no I'm not going to shut down a flight. There's being conserative, and there's overkill.
Interesting. I am a mechanic, who's not only ridden in the back for many years, but flown from the front seat for many years, and worked on the aircraft for many years...and I wouldn't discount it at all. Heard it a hundred times? Is the flight attendant a mechanic? I am, and I wouldn't discount it, even if I'd heard it a hundred times (and I have); until I could visually verify the source of the leak in real time, I'd take it very seriously.
If you think taking it seriously, no matter how many times you've seen it before, is overkill, then you haven't seen much yet. I've seen little one inch cracks destroy airplanes and kill crews when the wings separated. I've seen an intermittant gear light be the only indicator that the landing gear trunion and spar box was destroyed and about to fail. I've seen a slight flap hesitation be the only indication that the spar was cracked in three places. And so on. Even after crews had reported it many, many times, and nobody took it seriously...because they'd heard it many times and nothing had ever happened.
It only takes once.
Take it seriously.