It has been maybe 8 months since I have been there, but they were really nice and took us to our hotel quickly. Also, picked us up on time....that is about all I can remember because it has been awhile. Also, if you want some reviews on them go to Airnav.com, airports and put in PIT and then scroll to the bottom to find the FBOs and commentary.
I was there a couple weeks ago- they had pretty nice facilities and a friendly staff. There is a lunch spot right in the FBO, a little business center with a computer that has internet access and a printer, typical weather room/snooze rooms etc, and they even have a pool table. I can think of worse places to wait on late pax, not that pax are ever late. . . .
They've always been good to us (Air Tahoma) and we've never had a problem dropping one of our CV-240s in either to cover our scheduled PIT-CVG run or for a Charter, or even just to clear customs, they've always been on top of things and taken great care of our crews.
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