Certain Shuttle America Dispatchers

[captain dumba**]

It is pretty sad case here at Shuttle America, when you call dispatch, and a certain new hire dispatcher answers the phone, and you either get pure stupidity, or just pure hatred from this new person.

This person who is a certificated airman, but gave a takeoff alternate to a flight who did not need it, and the one who did need it, had to call and get it. Rumors abound that everyone dislikes this person, and complaints have been issued, but of course being Shuttle, nothing will be done. Everyone from Crews to Station Agents to Everyone in PIT Ops.....dislikes this person...COME ON MANAGEMENT, from what I heard it took this guy almost 2 to 3 months to be even signed off....GET RID OF HIM.

It was a sad day for SA, when they let a dispatcher get away to another Express carrier..thank God R. V. is still here. If Shuttle management were a smart breed, which they are not, they would try to get back the dispatcher they lost to PSA..his initials..G.L., and get rid of the new guy.

While we are on the subject, you guys rehired the dispatcher who left for ATI, gets canned from what I hear for stealing from the company, comes back to Shuttle. THIS MAN DISPATCHED ME LAST YEAR TO IPT....AND IT WAS CLOSED!!!!! NOTAM said it was closed, this person said he called the airport, and they said it was opened...YEAH THE TERMINAL WAS...not the airport..we diverted back to PIT. This guy also a certificated airman, called the station, not the airport mamangement or tower...YET WE HIRE HIM BACK...AND LET THE GOOD ONES GET AWAY.

What is wrong you guys in dispatch? Get your heads out of your a**, and be the professionals you are supposed to be!!!!!

 

[chperplt]

Your dispatchers can't be worse than most of the ones at Colgan..

You get an alternate airport that has the ILS notamed OTS. The wx there is below mins. You call to tell them you need a new ALT and they argue with you.

You call and ask about the building T-storms you can see and hear from the airport and they say.. The radar looks clear..

You call and remind them you need an ALT and maybe some extra gas and they say... But if we take that much fuel, we'll have to bump a couple passengers.

You call and ask them why the TO ALT they gave you was your departure point.. Hmmmmm

You get dispatched under 3585 and both ALTs have weather forecast to be below mins and they don't know why I have a problem with that..

You call and ask why they filed you IFR when the airplane is VFR only and they say... Because the destination weather is IFR... Might I suggest we put a delay on the flight, or swap aircraft?????

You KNOW they are holding going into LGA but dispatch refuses to put HOLDING fuel on the release because you will have to bump a pax for weight.

The list is endless....

 

["TheBigPicture"]

So the question is, have you voiced your concerns to anyone who can do something about it? Or will you just continue to air the company laundry for all to laugh at?

 

[illiniavi8r]

I think your dispatcher's decisions on keeping passengers over adding extra fuel is most likely a result of management pressure. However, whoever is dispatching you must realize it's not management's name on the release, but theirs.

I know where I work , fuel is always given discretion over passengers.

Dispatcher could rant and rave about certain pilots, but in the end it will go nowhere. Just alot of pointing fingers.

 

[chperplt]

I don't work there anymore, so I'll just continue to post for all to laugh.

 

[cargoflyr69]

Simma down there Capt. I understand that you are pretty torqued by this individual dispatcher, and I would would be too if they dispatched me illegally. This forum is probably not the most professional place to voice you concerns with this person or the company. May I suggest that you take this matter up with the Chief Pilot or maybe the DO out there in Ft. Fun.

 

[tyuwerty]

Why the need to post this on a Public forum? I just don't understand the mentality of it. First the revision thing now this. Where is Efiscomp? Can't help but notice this is a first post by Dumba. Is our flight instructor B*ne Sm*ker trying to hide? Go join your Dad at the bus station. If it this is not Efiscomps alter ego, you should try talking to RV, he is this dispatchers boss now.

 

[efiscompmon]

Sorry I'm late--had to work today!

No, I agree. I only bash mgmt in public. You will note I NEVER said anything about the folks in PIT last year--or at State College more recently.

In truth, I am not a fan of this person--but I haven't had any legality issues yet, either. File a Nasa report, complain to Scotty, or call the lovely lady in SBN. Heck, start a real poop-storm by opening a bogus yahoo mail account and copy all of this thread to her email. Copy it to the office manager, regional, AFS-100---that will end some careers right quick. Be sure to use "whistleblower" in your subject line.

Then you can join me flight instructing where, I am told, I also "smoke bone". I hope that is a barbecue term.

 

[efiscompmon]

http://www1.faa.gov/avr/afs/whistleblower/

The Whistleblower Protection Program provides protection from discrimination for air carrier industry employees who report information related to air carrier safety or participate in other protected activities.

Employees of air carriers, their contractors, and their subcontractors, are protected from retaliation, discharge or otherwise being discriminated against for providing information relating to air carrier safety violations to their employer or to the Federal Government, or filed, testified, or assisted in a proceeding against the employer relating to any violation or alleged violation of any order, regulation, or standard of the Federal Aviation Administration or any other Federal law relating to air carrier safety, or because they are about to engage in any of these actions.

To qualify for protection under the Whistleblower Protection Program, you must:

Be or have been an employee mentioned above,
Be or have been engaged in an activity mentioned above, and
Believe you are being or have been discriminated against by your employer for engaging in an activity mentioned above.
For more information, you may call the FAA Whistleblower Hotline at:
1-800-255-1111 (Press 1 for Main Menu, then press 5)
You may also call the hotline to order Whistleblower posters.

To file a Whistleblower complaint, see our How to File a Whistleblower Complaint page.
http://www1.faa.gov/avr/afs/whistleblower/complaint.cfm


Whistleblower Protection Program


How to File a Whistleblower Complaint
You must include the following five items in your complaint:

Your name, address, and telephone number;
(Anonymous complaints can not be processed under the Whistleblower Protection Program. If you would like to make an anonymous safety-only complaint, please use the FAA Safety Hotline.)


The specific order, regulation, or standard of the FAA, or the specific provision of Federal law in question (if known);


The name of the person(s) who discharged or otherwise discriminated against you;


One or more of the following allegations:

I provided, caused to be provided, or was about to provide, to my employer information about a violation of an order, regulation, or standard of the FAA or another provision of Federal law relating to air carrier safety.


I provided, caused to be provided, or was about to provide, to the Federal Government information about a violation of an order, regulation, or standard of the FAA or another provision of Federal law relating to air carrier safety.


I filed, caused to be filed, or was about to file or cause to be filed, a proceeding relating to a violation of an order, regulation, or standard of the FAA or another provision of Federal law relating to air carrier safety.


I testified or was about to testifiy in a proceeding relating to a violation of an order, regulation, or standard of the FAA or another provision of Federal law relating to air carrier safety.


I assisted or participated in, or was about to assist or participate in, a proceeding relating to a violation of an order, regulation, or standard of the FAA or another provision of Federal law relating to air carrier safety; and

Any other facts, data, and applicable circumstances.

Filing your complaint with the Department of Labor/OSHA
The Secretary of Labor has delegated the authority to receive and process discrimination complaints to the Occupational Safety and Health Administration (OSHA), which is part of the Department of Labor.

A PERSONAL REMEDY FOR DISCRIMINATION IS AVAILABLE ONLY THROUGH THE U. S. DEPARTMENT OF LABOR, OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION.

Your complaint must be filed by you or another person at your request with OSHA within 90 days after the discrimination event.

You should file your complaint with the nearest Federal OSHA Regional Office. Please see the OSHA Regional Office List to find the address of the Federal OSHA Regional Office Nearest you.

Notifying FAA
You may send your complaint to FAA, which will investigate the safety concerns. However, for a personal remedy, you should still contact OSHA.

You may use the Electronic Complaint Form, or

FAX your complaint to: (202) 267-5229, or mail it to the address at the bottom of this page:
Federal Aviation Administration
AFS-200W, Room 831
800 Independence Avenue, S.W.
Washington, DC 20591
Phone: 202-267-7074

 

[ArcticFlier]

This person who is a certificated airman, but gave a takeoff alternate to a flight who did not need it.........(So what?) and the one who did need it, had to call and get it. (Bummer. It's called your job as PIC. Mistakes happen. That's why you and the dispatcher have joint responsibility) Rumors abound that everyone dislikes this person, and complaints have been issued, but of course being Shuttle, nothing will be done. Everyone from Crews to Station Agents to Everyone in PIT Ops.....dislikes this person...COME ON MANAGEMENT, from what I heard it took this guy almost 2 to 3 months to be even signed off....GET RID OF HIM. (Have you talked to anyone at your company. I could care less.

It was a sad day for SA, when they let a dispatcher get away to another Express carrier..thank God R. V. is still here. If Shuttle management were a smart breed, which they are not, they would try to get back the dispatcher they lost to PSA..his initials..G.L., and get rid of the new guy.

While we are on the subject, you guys rehired the dispatcher who left for ATI, gets canned from what I hear for stealing from the company, comes back to Shuttle. THIS MAN DISPATCHED ME LAST YEAR TO IPT....AND IT WAS CLOSED!!!!! NOTAM said it was closed, this person said he called the airport, and they said it was opened...YEAH THE TERMINAL WAS...not the airport..we diverted back to PIT. This guy also a certificated airman, called the station, not the airport mamangement or tower...YET WE HIRE HIM BACK...AND LET THE GOOD ONES GET AWAY. HMMMMM. Apparently, you didn't do your job as PIC and review NOTAMS prior to departure. You would have known it was closed, no?

What is wrong you guys in dispatch? Get your heads out of your a**, and be the professionals you are supposed to be!!!!!


You do your job, and the rest will take care of itself.

AF

 

[737 Pylt]

So the question is, have you voiced your concerns to anyone who can do something about it? Or will you just continue to air the company laundry for all to laugh at?

AMEN to that!!
Posts like the above prove only one thing. Immaturity!
Grow up, and act like a professional! You give pilots a bad name wining about stuff like this in public!
737

 

["TheBigPicture"]

Hey Chepr

Just so there's no confusion, my earlier post was not directed at you.

ARTIC--thanks for clearing things up for DUMBA

 

[greenpickle]

Words to live by

Dont worry, they're all level three and dissipating AND... other airplanes are getting through so I think its a go. Right?

 

[mike1mc]

..thank God R. V. is still here.

GO R.V.!!! I guess all those beers together DID help us with our careers. They weren't lying to us.

(I hope you are reading this so I don't feel like a total moron)

 

[tyuwerty]

So, what exactly does the whistle blower program have to do with a flight that may have been dipatched to a notam'd closed airport sometime last year? First question they would ask is why didn't you tell us then? The next would be why are you telling us now?

As AF points out flights are dipatched jointly.

As for emailing this thread to SBN, do you really think they don't read this site? It is the POI's job to gather as much info on their carrier as they can. That includes the immature prattle on this site.

I would think that any somewhat reasonable person would dismiss the majority of the shuttle threads as inane banter among emotional arrested high school kids. The biggest response you would probable get is a head shake, a sigh, and perhaps someone muttering, "I can't believe they have the keys to the airplane".

I still don't understand the need to drag 2 people through the mud in public.

Please, Efiscomp or Dumba** please show us what other airline has pilots go on the web and publicly flame the people they work with to the extent of this post and others.

Efiscomp, if you don't make fun of the folks you work with, what was the deal posting the memo yesterday? Why even bring up PIT last year or SCE?????? why air our internal problems to the world, what the F**k is the point? Couldn't help but notice that you pulled the memo down later in the day.

I am sure you aren't involved trying to make things better, it is so much easier to flame than it is to actually get involved, isn't it?? Did they turn you down for the training department? Does the MEC not want you involved because they think you are a nutjob? Or are you just lazy?

 

[rvsm410]

Dirty Laundry seen by all

This is Par for the Course for all the SA posts I have read here, and SA managements obvious lack of control over the flight operations. Dont you folks realize that Mainline USAir reads this crap here as well, do you think this is going to help your relationship with them and how you treat their customers? Or how this will help the company in its near-term future fight to stay alive with Wexford Capital, your owner?

Everyone can make mistakes, pilots, dispatchers are no exception I think it bears stating again that both PIC and Dispatcher are jointly responsible for the safety of the flight and from the sounds of the above posts, both are equally guilty of violating many FARS. As for Training a new dispatcher, It can take many months, 2 to 3 months is not at all uncommon.

The examples of leaving fuel on the ground to get a few more pax on board with known destination IFR holding is terrible information to print on a public site as this, it only tells everyone reading this thread that profeit is more important that safety on Shuttle Flights. This senerio has been proven in many crashes already. God forbid an accident occurs in the future, as these threads will come real handy to a defence attorney indicating a long pattern of unsafe operations as SOP with the management team at SA, which seems clearly NOT in control of the operation.

As to hiring dispatchers, from what I hear around the industry, SA has passed up alot of good dispatchers and refuses to take care of the problems they have in house, but you know how rumors are, evey airline has them. I would just suggest that some of you folks have a sit down internally and work out these problems off-line and quit confirming to the world what we hear about SA as really true. Be professional, you have peoples lives in your hands for Christ sake.

 

[tyuwerty]

I agree with just about everything you say rsvm410, except that in who is to blame for the bs posts here. I know it is fashionable to blame everything on someone else these days, when it comes right down to it, it is the a**hole who hits submit that is to blame.

If you are not part of the solution, however limited that solution is, you are part of the problem. I don't understand the urge that some of our fellow drivers have that makes it so compelling for them to p*ss in their own bed. Why would you want to make yourself a laughingstock? You wear the Shuttle ID, but go and flame all of our dirty laundry on the net. When people point and laugh at Shuttle,they are pointing and laughing at you also.

Must be some kind of complex they have, thining they should not have to be at such a lowly place. Well wake the F**k up. You are here, if some other bigger better carrier wanted you, you would be there.

 

[jetnut]

So when you were dispatched to IPT did you only review the release or was there CRM involved? That means did both people take a peek at it?

 

[jetnut]

Re: Dirty Laundry seen by all

This is Par for the Course for all the SA posts I have read here, and SA managements obvious lack of control over the flight operations. Dont you folks realize that Mainline USAir reads this crap here as well, do you think this is going to help your relationship with them and how you treat their customers? Or how this will help the company in its near-term future fight to stay alive with Wexford Capital, your owner?

Everyone can make mistakes, pilots, dispatchers are no exception I think it bears stating again that both PIC and Dispatcher are jointly responsible for the safety of the flight and from the sounds of the above posts, both are equally guilty of violating many FARS. As for Training a new dispatcher, It can take many months, 2 to 3 months is not at all uncommon.

The examples of leaving fuel on the ground to get a few more pax on board with known destination IFR holding is terrible information to print on a public site as this, it only tells everyone reading this thread that profeit is more important that safety on Shuttle Flights. This senerio has been proven in many crashes already. God forbid an accident occurs in the future, as these threads will come real handy to a defence attorney indicating a long pattern of unsafe operations as SOP with the management team at SA, which seems clearly NOT in control of the operation.

As to hiring dispatchers, from what I hear around the industry, SA has passed up alot of good dispatchers and refuses to take care of the problems they have in house, but you know how rumors are, evey airline has them. I would just suggest that some of you folks have a sit down internally and work out these problems off-line and quit confirming to the world what we hear about SA as really true. Be professional, you have peoples lives in your hands for Christ sake.

100% agreement again!!!!!!!!!!!!!!!!

 

[Stifler's Mom]

I think Capt. Dumba** is just using this forum as a place to vent a little.

These forums are just like hanging out in a bar, drinking beer and swapping stories with your buddies...at least to me.