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Why Alaska Airlines is Still Number One

EternalOptimist

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Apr 9, 2003
Posts
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Just had to post this. I couldn't believe it when I saw it. Maybe a bunch of Alaska Pilots should attend this meeting...;)


The Puget Sound American Marketing Association assisted by The Trade Development Alliance Presents:
WHY ALASKA AIRLINES IS STILL NUMBER ONE

Managing Customer Relationships at Alaska Airlines in Times of Turbulence

WEDNESDAY JULY 13, 2005
Washington Athletic Club, 6th and University, Seattle


Presenters:

Ann Ardizzone, Managing Director, Marketing Programs Steve Jarvis, Vice President, E-Commerce & Distribution

Alaska Airlines has been voted by travelers three years in a row as having the airline industry's top loyalty program and customer service .
The airline's Web site, alaskaair.com, was also recently named by this audience as the #1 Web site.

Our discussion will focus on how Alaska is strengthening its customer relationships around the globe via the Internet, and where the airline is heading with CRM and other uses of technology during these times of airline turbulence.

Don't miss this one!

Pre-Lunch Networking at 11:30 a.m.
Lunch at 12:00 noon
Program concludes at 1:30 p.m.

$25 Members
$25 Students
$39 Non-members

**please call Loretta Bevins at 206.623.8632 to secure your
reservation**
 

tico

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Apr 27, 2005
Posts
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"Ann Ardizzone, Managing Director, Marketing Programs Steve Jarvis, Vice President, E-Commerce & Distribution"
A couple of the clowns from the angle lake country club.....I guess they have not been in the terminal in SEA in the last 90 days....prime example of why we are in a freefall.......
 
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