SpeedBird
Well-known member
- Joined
- Nov 25, 2001
- Posts
- 257
I just finished listening to the JBLU Q2 CC. In the Q&A wrap-up, one of the analysts asked DN how the company went about selecting its pilots. He (DN) said that JBLU hires roughly 1/3 military, 1/3 furloughed/commercial, and 1/3 corporate. According to DN, the airline likes this mix for the following reasons:
1. He REALLY likes the quality product he sees in military-trained pilots.
2. Former furlough pilots come on board at JBLU, and can compare the improved working conditions here,versus their previous experience at airline X. He said these pilots have become some of the most staunch supporters of JBLU's operations.
3. He likes corporate pilots because they come from an environment which emphasizes good customer service as part of their job description. He said that many of them find the JBLU customer service philosophy a natural part of their employment expectations
DN also went on to say that currently JBLU has over 6,000 resumes on file, and they are able to select the very best people available in this current job market. The biggest criteria for job selection is someone who fits into JBLU's culture and emphasis of great customer service without having to be "de-programmed."
Additionally, JBLU will taking delivery of new aircraft at 1 per month thru Oct, 3 in Nov, and 2 in Dec. They expect to have a very busy fall for training new crewmembers to meet the big drop of aircraft in Nov & Dec.
1. He REALLY likes the quality product he sees in military-trained pilots.
2. Former furlough pilots come on board at JBLU, and can compare the improved working conditions here,versus their previous experience at airline X. He said these pilots have become some of the most staunch supporters of JBLU's operations.
3. He likes corporate pilots because they come from an environment which emphasizes good customer service as part of their job description. He said that many of them find the JBLU customer service philosophy a natural part of their employment expectations
DN also went on to say that currently JBLU has over 6,000 resumes on file, and they are able to select the very best people available in this current job market. The biggest criteria for job selection is someone who fits into JBLU's culture and emphasis of great customer service without having to be "de-programmed."
Additionally, JBLU will taking delivery of new aircraft at 1 per month thru Oct, 3 in Nov, and 2 in Dec. They expect to have a very busy fall for training new crewmembers to meet the big drop of aircraft in Nov & Dec.
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