Had an elderly passenger on board today who was irate about a wheel chair issue and asked for a phone number to call and complain. Didn't have one to give her. Anyone know of a dedicated complaint number for DAL/DCI? The best I could do tell her to call the same number she used to buy her ticket. Ops was of no help in tracking one down.
Waiting for the Omni present GL to inform me that nothing is ever wrong at DAL and by extension no complaint line is required.
Waiting for the Omni present GL to inform me that nothing is ever wrong at DAL and by extension no complaint line is required.