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ASA performance

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we are looking at the numbers or drivers, or whatever the heck he said in his update, and hope to someday determine where these delays are coming from. You see, instead of spending a few minutes at the airport we would rather look at reports and then just blame the crews. Its much easier that way.
 
HarryParatestes said:
Arrival 67.48%
Departures 54.14%
as of 20: 03 EDT
Horrible performance.

You know what's the best part? Out of ATL we are about 35% D0 (and not much better on A14) for the month. It's amazing that people actually tolerate performance that bad.
 
HarryParatestes said:
Arrival 67.48%
Departures 54.14%
as of 20: 03 EDT
Horrible performance.

In all fairness, when you compare those numbers to Delta's ATL performance numbers, you see striking similarities...The problem is more ATL that ASA.

Delta (in ATL only)

Departures (for month) 49.0%
Arrivals (for month) 64.3%


And of course, voted IN FAVOR, get rid of LaBonehead, Tutt...etc etc
 
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I have had the gate put down on time when we were 10 minutes late.

How many of you have had this happen?
 
Gee, looks like ASA and Comair are operating out of the busy East Coast airports while Skywest is able to make up time in the uncongested West. Apples and Oranges.
 
bvt1151 said:
Gee, looks like ASA and Comair are operating out of the busy East Coast airports while Skywest is able to make up time in the uncongested West. Apples and Oranges.


Havent we been over this 100 times............
 
bvt1151 said:
Gee, looks like ASA and Comair are operating out of the busy East Coast airports while Skywest is able to make up time in the uncongested West. Apples and Oranges.

Yea, the numbers might be a little skewed for OO, especially on the DL side of the house. but tooooo bad...
 
Ok, so last night we sat and sat with people on board while listening on ops as flight after flight called repeatedly for catering, fuel, lav, pushback and bag loading. One ops guy completely melted down announcing over the radio that he couldnt take any more of this, that nothing will ever change and he was done. I thought maybe he was walking off. Anyway, when the ramper brought our load manifest I asked what was going on. He said they had one crew of three for their zone. I asked how many spots in a zone, he said they had 5 spots!!! 3 guys working 5 freakin airplanes. Now, mind you, as they busted a$$ in 95*+ heat loading, pushing, parking and unloading the planes were piling up on the ramp. See, it takes them much longer to get the planes out as short as the ramp is, so everyone waits and piles up. Now, they load up one, push him out, but have to run to the next one as the ones waiting to park just sit, because now there is nobody to park them! So, by the time they make it to the gate, unload, get serviced, board up and get pushed they are now late......as is the next one waiting for that gate. This repeats and snowballs all day and night. The solution is simple! MORE PEOPLE ON THE RAMP! I must admit, the ones out there mostly work darn hard. They are overwhelmed. If ASA mismanagement would address the problem and fix it, many things would improve. On-time, lost or misconnect baggage, and pax complaints to name a few. This seems relatively simple. IMHO, there should be 1 crew of 3 humans at EVERY FREAKIN T SPOT ON THE RAMP!! Now, everyone gets in on time, cause planes arent sitting at the gate waiting for rampers to unload/load bags and push them out. It's time for management to fix this or they need to get on with their lifes work or focus on spending more time with their families!
 
bvt1151 said:
Gee, looks like ASA and Comair are operating out of the busy East Coast airports while Skywest is able to make up time in the uncongested West. Apples and Oranges.

What you talkin' bout willis?
Comair had the best overall performance. All regionals should run the same. Heck if ASA, Comair, and Skywest are similar in size, they should be similarly staffed on the ramp. The ramps should run virtually the same. But it don't, cause ATL is a lost cause. ASA Mis Management has no clue how to fix it.
 
They were training fresh meat the other day, but this is the worst time to try and recruit people to work the ramp. Hot and short staffed, that's a nightmare. They were something like 75 people short for June and that was just to cover the regular lines. Not sick calls or leaves.

I get on the rampers when they are properly staffed, but I feel for them right now and what they are dealing with.
 
GO AROUND said:
They were training fresh meat the other day, but this is the worst time to try and recruit people to work the ramp. Hot and short staffed, that's a nightmare. They were something like 75 people short for June and that was just to cover the regular lines. Not sick calls or leaves.

I get on the rampers when they are properly staffed, but I feel for them right now and what they are dealing with.


I've even been leaving Conditioned Air on for them so that they catch a small break while sitting in the cargo bay. I asked one guy what the hel! was going on, he said they just completed the new class but almost half of them quit after they realized how hot it was on the ramp. There is one solution, pay them more. I know that is hard for managment, they would choke if they read this, but when you can't keep 'talent' you have to compensate. I would argue that the money they would gain in bonuses would easily offset the increased cost of additional rampers. But then again, I'm just a pilot I guess I'm not qualified to weigh in on this stuff.
 
My understanding is that ASA pays $7.40 to start. AirTran pays $11.00.

But hey - as others have pointed out - it is all coded to "crew delays" so apparently having a third of our ramp not staffed has no result on our operation.

Bryan LaBreque must know better - if he ran the ramp operation and now sits over in the G.O. dictating memos about "crew delays." Who is he trying to kid?
 
A ramper told me that they start out at $8.85 an hour. Do the math, no one can live on this. At least no one that will take their job seriously.

BL and ASA's plan to pay as little as you can and don't treat people with respect is finally reaching the critical point. Both with rampers and pilots.

I hear that most rampers are quiting within the first few weeks.

Hey ASA, your system doesn't work. It doesn't take a genius to figure out it needs to change.
 
SilverandSore said:
I've even been leaving Conditioned Air on for them so that they catch a small break while sitting in the cargo bay..

Use of the conditioned air position on the CARGO switchlight provides mixed airflow (40% fresh pack air with 60% recirculated cabin exhaust air) that is heated as necessary to maintain the cargo compartment temperature between 21C and 27C (70F to 81F).

Unfortunately for the rampers, it won't send cool air directly to the cargo compartment. Keep the cabin as cool as possible and offer them some water. We don't need anyone dying from heat stroke out there.
 
79%N1 said:
He said they had one crew of three for their zone. I asked how many spots in a zone, he said they had 5 spots!!! 3 guys working 5 freakin airplanes. Now, mind you, as they busted a$$ in 95*+ heat loading, pushing, parking and unloading the planes were piling up on the ramp.

Had the same thing happen last week. One ramp supervisor and 3 green vests for the whole zone. They did bust their a$$es though.
 
~~~^~~~ said:
Bryan LaBreque must know better - if he ran the ramp operation and now sits over in the G.O. dictating memos about "crew delays." Who is he trying to kid?

It's called spin. That's what mismgt reports to JA. He got an earful from a crew last week that flew him to BTR on the JS. According to the Capt, he was miffed that mismgt notified everyone that he would be on the flight, and rampers/airport mgt swarmed all over the plane. Hell, they even wiped down the fold-down trays! Won't do it for the passengers, but let some manager ride onboard, watch out! Surprised they didn't wash the plane!

And, BL ran the ramp awhile back, and got promoted. They all get promoted, and nothing changes. And stuff their pockets with bonuses by fudging the numbers. BTW, how come the CP's aren't being asked to take a cut in pay? They do nothing but wonder around, and meet with each other, play on the internet, etc.

VOTED IN FAVOR!
 
Ramp issues rarely equate to pay. More often than not, it comes down to the people who manage the ramp directly. Once you get a good ole boy in there, it's tough to fix a broken item. It can be done though.

When I was hubbing through ORD in United colors, we used to have the worst ramp service in the world. You'd pull up and the rampers would glance at you and lie back down on the baggage cart (I sh1t you not!) Then after being out of the ORD hub for about a month, I returned to find a new crew running it, new managers and new attitudes. As soon as the pax deplaned, there would be a ramper poking his head in the door to let us know we were missing a static wick and handing us the new dispatch. Five minutes prior to push, the tug was hooked up with wing walkers in place.

Unreal turn around in a short period of time but I've seen it happen and I know it can happen in ATL also. It's simply going to take a "courageous" move to fire the guy runnning it now and put someone in there who is not afraid to get the job done.
 
Two words for you: "Work Release."

It worked in 1998! Except the flight attendants ended up refusing to walk to the planes alone at night.

And a tug got pawned.

And empty liquour kits piled up at the Marta station.
 
~~~^~~~ said:
My understanding is that ASA pays $7.40 to start. AirTran pays $11.00.

But hey - as others have pointed out - it is all coded to "crew delays" so apparently having a third of our ramp not staffed has no result on our operation.

Bryan LaBreque must know better - if he ran the ramp operation and now sits over in the G.O. dictating memos about "crew delays." Who is he trying to kid?
Ramper in the hub start at $8.85 and go to 14.81 over 14 yrs.
The problem at ASA in ATL is no motivation to so the job. These guys and girls get $hit on by our operations and supervisors and managers do nothing about it but scratch their heads.
When I worked the ramp my manager and the station manager would come out and throw bags with us in the 100 degree Florida heat. Tha earns respect and guys will work harder for you when you earn it. Tha is where ASA fails miserably.
 
Sinca3 said:
Ramper in the hub start at $8.85 and go to 14.81 over 14 yrs.
The problem at ASA in ATL is no motivation to so the job. These guys and girls get $hit on by our operations and supervisors and managers do nothing about it but scratch their heads.
When I worked the ramp my manager and the station manager would come out and throw bags with us in the 100 degree Florida heat. Tha earns respect and guys will work harder for you when you earn it. Tha is where ASA fails miserably.

Looks like we have a winner. In ORD, the ramp managers where out there when it was -5C and wind blowing at 20kts. Pretty crappy but they were out there. Lead from the front and the troops will follow.
 
av8er2 said:
A ramper told me that they start out at $8.85 an hour. Do the math, no one can live on this. At least no one that will take their job seriously.

I know that they don't increase their pay by 60% in year 2, but if you do the math that is 1300 more than guarantee for a first year FO!
 
After BL gets a hold of the data and "adjusts" the numbers for weather and crew delays, the numbers will all be 100%

Only possible due to the incredible work done by the "real" producers, nay!, the real backbone of our airline, the G.O. Einsteins
 
COOPERVANE said:
After BL gets a hold of the data and "adjusts" the numbers for weather and crew delays, the numbers will all be 100%

Only possible due to the incredible work done by the "real" producers, nay!, the real backbone of our airline, the G.O. Einsteins

Which should be criminal, and why BL should be fired.....if not go to jail.

ASA = Worst Airline Management in the History of Regional Airlines.
 
79%N1 said:
ASA = Worst Airline Management in the History of Regional Airlines.

Don't forget Skippy too - he and BL both Delta retreads that helped screw Delta up, and are trying their best to do the same at ASA, while lining their pockets. Too bad JA doesn't see this.
 
While the numbers Harry posted are dismal, they account for all delays including atc wx mtc as well as ops. It is not uncommon to be given S-turns and speed reductions from as far away as HVQ or BWG going into ATL on a clear blue day. Leaving ATL at the wrong tx of day can be even worse. I have never flown into SLC, but as CVG does not have nearly the volume as ATL the atc delays are minimal.

The ramp does have serious problems that need to be fixed. The issue is documented every day in the can. If you look at the On vs. In times and factor an average taxi of ~5-8 minutes, the rest is an ops delay of either no gate or no rampers available. As TS said, the supervision needs to be revamped. If you have strong leadership the troops will follow.
 
anon said:
Use of the conditioned air position on the CARGO switchlight provides mixed airflow (40% fresh pack air with 60% recirculated cabin exhaust air) that is heated as necessary to maintain the cargo compartment temperature between 21C and 27C (70F to 81F).

Unfortunately for the rampers, it won't send cool air directly to the cargo compartment. Keep the cabin as cool as possible and offer them some water. We don't need anyone dying from heat stroke out there.

Wrong, but yes it works as you said.
Because the temp sensor in the top of the cargo comprtment is >27°C (81°F) the heater will be deenergized and will stay off until it drops below 21°C (70°F). That means some cool conditioned air for the hot rampers. Leave it on for them.
 

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